Reviews of local pros in Suffolk, Virginia

Jack came out right before the storm we were expected to get to assisted us with our malfunctioning thermostat! Thank you so much!

Thank you to Josh, Art and the entire team of professionals! Their work at my house was outstanding, very thorough and clean. A team truly focused on details and customer service! Thank you and God bless! The best in VA!

DeAndre Mitchell was an extremely helpful and professional tech. Walking me through step by step through his fix and explaining why

I recently had the pleasure of working with Atlantic Shores Heating and Cooling again, and I couldn’t be more satisfied with the experience. From the initial consultation to the final installation, the team exhibited a high level of professionalism and expertise.

Hal, was fantastic, making sure all my questions were answered promptly and explaining every step of the process in detail. He was thorough in diagnosing the issues with my tankless gas water heater and provided clear recommendations for repair and maintenance. The technicians arrived on time and were extremely courteous. I was impressed with their attention to detail and the quality of their work.

There was a slight delay with a part, but they were transparent about it from the start and kept me informed throughout the process.
Overall, I highly recommend Atlantic Shores Heating and Cooling to anyone in need of reliable, high-quality services.

Respectful, Honest, communication was GREAT, patient and compassionate. Our air went out and Hal answered the service call and helped us out so much! My family and I would recommend this company and especially him for service anytime. He answered all our questions and didn't leave until we had a clear understanding of what the issues were. We are very grateful. 10/10 service.

Atlantic Shores Heating and Cooling:
Thank you for the service and installation on 08/10/21. A++ Customer satisfaction score.

Highly recommended company for your heating and cooling needs.

The air conditioning technicians arrived on time, were courteous and professional. They completed the installation as promised. They made sure to wear shoe protectors while in our home, and was very respectful. I would do business with Atlantic Shores again.

Atlantic Shores gave my wife and I top notch service. They were in the neighborhood when we were having air conditioning trouble. They came over and got us up and running when others had a waiting list. There service and honesty was a breath of fresh air.

Jack was absolutely brilliant he figured out the issue and got me taken care of like family would definitely recommend any one and will be coming back for my heating needs

As our HVAC system was becoming outdated, I decided to replace it and requested quotes from several heating and cooling companies. The quotes I received were outrageously high, and most salespeople were hesitant to install the system due to the difficulty of placing the wall-mounted air handler—except for one company: Atlantic Shores Heating and Cooling.

During the initial visit for a quote, Hal Nystrom was professional and knowledgeable about the system that would work best for my condo. He ordered the necessary components and assembled a team consisting of Josh, Art, and Jesse to handle the installation. I found them to be friendly, professional, and well-informed about the installation process.

The most challenging part of the installation was placing the wall-mounted air handler in a very tight area within a closet. However, this did not deter them from successfully completing the task. Once they finished, they went over all the details with me, leaving me confident in the operation of the system.

So far, the system has worked flawlessly. If you want an HVAC company that demonstrates competence, I highly recommend giving Atlantic Shores Heating and Cooling a call. You won’t be disappointed.

Quick response, was able to properly install a great package unit- condenser and furnace. Uber professional team. Courteous, cleans up after themselves. Kept their calm, polite, friendly demeanor, despite the heat and work that it took to replace our 21 yo furnace from the attic, addressed an electrical issue without extra charge. They exceed 5 stars in my opinion! Hal conducted the inspection. Highly recommend him and his awesome team- Arthur, Jesse, and Josh!

If you're looking for reliable and professional heating and cooling experts, I highly recommend Atlantic Shores Heating and Cooling!

Our upstairs HVAC unit needed to be replaced after a refrigerant leak in the coils—right in the middle of a hot week. A friend recommended Atlantic Shores, so I gave them a call. They came out that same evening, inspected the system, and provided a quote.

Just two days later, the new unit was installed, and our family was back to sleeping comfortably—thanks to the fast, friendly, and expert service from Atlantic Shores!

I've been meaning to write this review for a while, but life gets busy. Atlantic Shores Heating and Cooling had to replace our main 4 ton heat pump over the last couple of months. From the quote process to the final wrap up, these folks are top notch. They answered every question we had, and I tend to ask a lot of questions. They left the area clean and even improved some of the duct work that we had on the outside for the package unit, which they didn't have to replace or install. The heat pump is purring like a kitten, and it's such a nice upgrade over the 20 year old unit that was replaced. Hal and the entire team did an outstanding job, and we had some really good conversation while it was all going on. It did take a while to get our auxiliary heating unit installed, but I'm aware that there are delays to get those heating units delivered because of supply line problems, so that isn't on the install crew. They did keep me informed on the status of the heating unit, and as soon as it came in, Hal came out and installed it and reprogrammed my thermostat to function with the emergency heat unit. I would recommend them and will certainly use them again when we get a replacement for our other unit.

Hal installed our new air conditioner and did a fabulous job. It was a tramemdously hot day and he worked hard despite the heat. The AC looks professionally done and neat. I highly recommend Atlantic Shores for all air conditioning and heating needs.

I had a wonderful experience with Atlantic Shores Heating and Cooling. They did and outstanding job. I would recommend them highly to anyone needing a new heating and cooling unit. I am more than pleased with the service I received. They were on time, friendly and explained everything about the unit that I needed to know.

Jack was very knowledgeable and personable. He was very honest about what he found wrong with our unit. Great service !!!

Our technician, DeAndre Mitchell, was amazing! He was professional, knowledgeable, and polite. Very helpful!

Everyone on the team was professional and knew what they were doing. Install manager took his time with unit placements and asked good questions regarding our preference. Worked well with homeowner to preserve aesthetic of new siding so and was very neat inside and out. Love our new Mitsubishi mini split and would highly recommend them to do any type of AC install job. Permit was pulled as promised and work done to code and beyond. Price was as promised and military discount was applied. One week from quote to install and whisper quiet when running. One year free maintenance which we did not know about or forgot- as an added bonus. Highly recommend.

Hal was really quick to come out to our home and share ideas on what would suit our space. He waited two weeks to hear back from me and as soon as I said I was ready for the install, he had the equipment ordered and was installing the following week.

Pretty impressed at how quickly they worked and left no mess anywhere!

I am very glad I stumbled across their company through google. 5 stars all around. They paid attention to what I wanted and needed and didn’t waste any time getting it to me!

We will be using them again in a few months to repair our upstairs systems!

Hal was awesome, providing a reasonable quote and good suggestions on placement. Josh and Jesse did an amazing install. Bonus: everyone was extremely polite, friendly and helpful. The guys gave a quick tutorial on how to run it and we love it!

Our technician Jack was super quick and helpful in diagnosing our problem. Grateful we have such a reliable company taking care of us.

The Atlantic Shores team did a great job on our installation. The attic has new insulation and a new runtru unit and honestly it feels like a whole new house. Had an issue with parts for the furnace and the team was kind enough to offer heaters for the time being if we need while parts come in which was considerate. Would recommend