Constraction reviews in Virginia Beach, Virginia

Neptune was very responsive from the get go. Kevin and Darin arrived at the property, evaluated the damage, and immediately got to work. They returned later for demo and their crew ran like a well-oiled machine. I was quite impressed how well they worked together. They were very knowledgeable too of course, and I learned quite a bit. If you’re in the need for water damage restoration, etc do not hesitate to contact Neptune Restoration. Highly recommend!
M. Espiritu
Creed Realty

Thank you to Darin and the entire Neptune team for the outstanding customer service and restoration job! My husband and I cannot express how grateful we are for their expertise and expedited services! We will be recommending Neptune Restoration for whomever is in need of their services and wants nothing short of phenomenal customer support and satisfaction! They came recommended to us by a friend and surpassed all of our expectations!

What we thought was a tiny toilet leak, turned into a two room tear out! Our plumber connected us with Neptune and we couldn't be happier. They show up exactly as they say, no waiting around for hours! They keep you informed. They take the utmost care to keep your house as clean as possible during demolition! Brian and Darrin and the rest of their team are personable as well. Great contractors! Highly Recommend them.

Darin and the Neptune Restoration crew were amazing to work with. I’d highly recommend him. Easy to talk with and works with insurance.

I would like to give a huge Thank You to Steve and his team. I had a major water leak in the crawlspace of my rental property. The entire crawlspace was flooded to the point that the plumber could not get in to make repairs. Neptune Restoration came out assessed the situation and immediately began the water removal process. That was followed up with removing the soaking wet insulation, drying out the space and putting down new plastic on ground. They were very kind in a very stressful situation. I was kept updated thru the entire process and had full confidence in their expertise.
I would definitely use their service again and highly recommend them.

James did an incredible job quickly restoring our crawlspace after a major plumbing issue. We even had plumbers afterwards asking “who did this? They did great work.”
Steve was very helpful in guiding us through both the restoration process and working with our insurance.

I had a hot water pipe burst in my ceiling. The leaking water ran between the pipe and the foam insulation, depositing water in several locations in my ceiling. The Neptune Restoration crew that came to my home for water removal and drying were very competent and professional. They utilized a variety of fans and dehumidifier equipment over a 3 day period to mitigate that water damage. I would highly recommend this company.

Neptune Restoration provided mold remediation services to our home due to water damage from a tropical storm. During this time, we had to navigate policies and coverage limitations with our insurance company. Although stressful, Neptune Restoration made the experience as positive as possible for our family while we managed headaches with insurance. Neptune Restoration thoroughly cleaned and mitigated the mold damage in our home, keeping us apprised of the status and communicating often. During this experience, we were displaced from our home to allow for effective cleaning. The staff at Neptune demonstrated great care and concern for our property while we were away, taking additional measures to protect our daughter's trampoline during a storm. They didn't have to do this yet we are so grateful for their kindness and professionalism during such a difficult and stressful time for our family. Hopefully, we won't need mold remediation services in the future but if we do, Neptune will be our first call. Thank you!

Excellent service from start to finish. The team was prompt, thorough, and professional. They went the extra mile to help us with our insurance company to make sure the repairs were covered. I highly recommend Neptune for remediation and mitigation work.

I really appreciate Darren and his team. They were prompt to help clear out the moisture in out walls and ceiling from a bathroom leak we had. They were also very thorough and cleaned up very well. I would highly recommend their services for anyone in need.

We were fortunate to choose Neptune Restoration. Their response was quick, and they really appeared to know what a family experiences under these conditions. All stages of the process were made clear and clean-up was complete. We highly recommend their services.

Excellent service, great communication. The work was done quickly and efficiently. They were even able to salvage original trim in a 100+ year old home. Darin definitely helped put me at ease during a stressful time! Highly recommend.

The team at Neptune Restoration played an intricate part in restoring my family's quality of life at our residence. Mr. Kellogg and his team lead technician Thomas. Provided emergent service during the Christmas holidays. Great team and even better professional service and support.

Darren and Kevin were prompt, knowledgeable, friendly, reliable and reasonably priced. They helped my older parents after they had water damage and they came out quickly, walked me through what had to be done- then they did it- just like they said they would. I highly recommend this company. I'm grateful for how much they helped my parents.

Recently, we had a problem with our upstairs bathroom. The tub was leaking. I called in my plumber to take a look. He recommended Neptune Restoration. I gave them a call and spoke to Steve. He lined me up for the next day. Brian came out and looked at our problem. He explained to us what needed to be done. They started their migration 2 days later. Brian, and his crew finished in a few days. They did great work for us. Anything like this is stressful. Brian knew we were stressed out. His demeanor and professionalism helped with our stress. This is a good company. It really is …

I called Neptune Restoration when I noticed mold affecting my kitchen cabinets. They were very quick to respond and come to my home to assess the situation and communicate a plan. The brothers were very thorough with the mold removal and kept me updated through the whole process with explanations, pictures and videos. I am grateful for their amazing work and highly recommend them! Thank you guys for helping me deal with this problem!

Had a water line break in my kitchen. Neptune worked hand in hand with the plumber to coordinate a timely repair, and then did a thorough cleaning. Steve was absolutely phenomenal in helping to educate me about the insurance claim process. He went above and beyond to make sure I was prepared for what was/is to come. He and is team was extremely professional, helpful, and courteous. I highly recommend

The Neptune brothers were incredible! They came immediately to provide mitigation of my water leak and mold. They were very thorough and explained the process to me in detail. You can tell they love what they do and truly care about their clients. I would absolutely recommend Neptune Brothers to anyone in need of water mitigation/mold issues.

A++ service! We unfortunately were in need of restoration services for three different leak events at our home. Neptune Restoration came highly recommended for their expertise and advanced mold remediation certifications and processes. They were nothing short of fantastic. They came out right away to assess our situations. Excellent communication and extremely thorough. They walked us through the process each time and got all the bad stuff out quickly. They literally saved our newly renovated kitchen from needing completely redone again. Everyone at Neptune Restoration was a pleasure to deal with. I'm hoping we won't need their services again, but they will be my first call if we do. Don't hesitate reaching out to them for any of your restoration needs!

Neptune Restoration provided exceptional service during a stressful situation. After a leak from the unit above flooded my condo, their team responded immediately to begin the mitigation process. Every staff member was knowledgeable, professional, and courteous. They completed the restoration ahead of schedule, and I wouldn’t hesitate to hire them again.

Neptune Restoration was recommended by our plumber after a clogged drain was cleared. We did have water damage in our bath vanity wall and floor. Steve came and gave us an estimate and work began the next day to dry out the area and make sure there was no mold in between the walls. Very satisfied with the quick response and excellent knowledge of the work to be done. Would highly recommend contacting Neptune Restoration if you discover any water damage and want to make a small job not turn into a major renovation. We are pleased we did.