Plumbing reviews in Virginia Beach, Virginia

4.7 based on 1153 reviews Back to the listing
    5

    Trevor was very professional and friendly. I was impressed when he wiped up different spots that dripped on the toilet and floor!! We have had an experience with another company where black marks were left all on the wall and floor that I had to clean after they left and some are permanent marks. So, well done, Trevor, for taking the extra steps!

    5

    I had a fantastic experience with Trevor from Drain Masters. He arrived right on time, quickly diagnosed the issue, and fixed everything with great attention to detail. The work was done professionally, efficiently, and with a friendly attitude. I’m truly impressed with the quality of service and would highly recommend them to anyone in need of reliable plumbing help!

    5

    Ty was very professional and pleasant. He explained what he had done to solve my issues. I'm very pleased with his service.

    5

    Trevor was clean, concise and considerate. Did a thorough job at checking all plumbing systems after clearing a sewage back up. Highly recommend.

    5

    After getting referred someone was present at our home within the time window expected. Communication was clear and efficient. Trevor was thorough. He took time to not only check for leaks but explain his thinking. Thank your for a job well done.

    5

    Trevor was on point and time very courteous, professional. He installed a new water heater quickly at Elite apartments also kept me up-to-date and explained to me how long it was going take for my water to heat back up. I highly recommend him!

    5

    Ty has been awesome the two times we needed service at our new home. First was a new water heater, and the second time for a bathtub/shower leak. He is punctual, an expert, and super great for q&a to understand the issues we had. Thanks again to Ty and Drainmasters for excellent service. Will be my go to company in the future

    5

    I have had great experiences with Drain Masters Plumbing. More recently, we had no hot water the day before Thanksgiving, but luckily we were going out of town. They came the Monday after and Ryan said we needed a new hot water heater. The next day he comes with a brand new one and replaces it by himself. He’s very friendly and professional. I highly recommend this company!

    5

    Drain Masters Plumbing was easy to schedule through and were very kind over the phone. Trevor did a great job installing a new garbage disposal and located leaks in our showers. We would definitely call them again for any plumbing needs.

    5

    Ryan came out to perform an evaluation during to a high water bill, and provided excellent service. He identified several toilet issues, explained them and made the repairs quickly. He also gave my dog a lot of attention which she loved. Highly recommend!

    5

    Trevor was wonderful and very knowledgeable about what he was doing. He installed our new faucet in no time. Extremely friendly and would recommend.

    5

    Having a major issue somewhere in my line outside the house and another plumber wouldn't come out until the homeowner called them, the other I tried didn't return my call for three days. Called Drain Master up at the recommendation of ChatGPT and they had someone out within 45 minutes. Ryan couldn't clear the issue so they didn't charge the $380 for clearing, only the $125 for diagnostic. I will absolutely use them again and tell anyone I know to use them as well. You cannot beat customer service and knowledgeable techs like theirs.

    5

    I had a serious emergency during a snow storm. The service they provided was amazing!
    I called at 630am, spoke with the owner, he was kind and patient with a mom freaking out on the other end of the phone. The tank was replaced at 12 noon the same day!
    Ryan and his team were absolutely amazing. They were super sweet to my son and dog. Explained everything in detail as they were doing it and gave clear directions on what to do when they were gone!
    Thank you guys so much! I would give you 100 stars if I could!

    5

    Ryan does amazing work! And he’s very strong. I was so impressed. Not just by his work but his personality and love for his job. I will definitely use the company in the future and request to work with him every time. This man deserves a raise. Big time!!!

    5

    Trevor was great to work with. He came out to check our hot water heater and took his time explaining what he was seeing, showed us photos, and made thoughtful recommendations without any pressure. He also gave helpful advice on flushing the system to keep it running well. While he was here, we asked if he could take a look at an old faucet that ended up being a real pain to remove, but he stuck with it and handled everything professionally. Super respectful, knowledgeable, and easy to talk to. You can tell he cares about doing the job right, and his company should be proud to have him. 🫡 BTW Drain Masters came out when no one had openings today! thanks!! because I leave to go out of town tomorrow 😅 I will be calling Drain Masters Plumbing for future projects

    5

    Don's Plumbing Repair & Drain Services arrived on time for my scheduled appointment and took care of all my plumbing and drain issues in a timely manner... They were friendly, professional and efficient... One of the best customer experiences I've had in awhile... I would definitely recommend them for all your plumbing, drain and repair needs... Best in Hampton Roads...

    5

    They just came and fixed my mom's plumbing. In and out super quickly, way less expensive than some other places, and wonderfully professional! 100% recommended!

    5

    Had Don's Plumbing do a remove and replace on my water heater. They were out the next morning, arrived a little early, and got the job done in no time flat. Don's is now my go-to plumber!

    5

    I have utilized Don's plumbing services on multiple occasions. He is professional, helpful, thoughtful, and punctual. I have referred him to several of my friends as well because of this.

    5

    I have to agree w/ the other reviews. Don is professional and knowledgeable. He was able to fix my leak in about 30 minutes. I plan to use this company in the future. Thanks for your help.

    5

    They came the same day and took on a job that no body else would do. They were professional and reasonable. Just shows not all hero’s wear capes! Thank you for getting us taken care of and relieving us from the stress :)