Home Services reviews in Woodbridge, Virginia

I have utilized Kangaroo Carpet Cleaning Services both at my rental property and my current home. Every experience has been excellent and I’m always amazed at the stains that have come up after the carpets have been cleaned. Always on time and personable with great pricing. I will continue to utilize these services and encourage others to do so as well!!!

Had carpets clean to remove stains and pet hair prior to my baby being born. Jeff did an amazing job removing stains that we didn’t even know we had from the carpet! I feel confident in letting the little one practice tummy time in the clean carpets!

needed my carpet steps cleaned last minute bc my son spilled my chocolate shake on it - reached out to multiple carpet cleaners and jeff responded asap with a responsable price. will definitely recommend and use again!

We have used Jeff twice now. First to save a couch we thought had been ruined by our toddler and then afterwards to clean the carpets in our entire 3 floor, 4 bedroom house. He did an amazing job! Also, using all natural and non toxic solutions is big for us with a toddler and a puppy in the house. Jeff is a gear, hardworking guy who simply gets the job done. We will certainly be using him again for all any and all carpet cleaning needs and recommend him highly.

Very professional.

Very reliable and prompt. They do a good job!

Very professional, leaves my place spotless!
Very happy with her service
5 years with her service

Trusted for many years with Quality service!

Have used this service for about 5 years. They are always professional an thorough in their cleaning. They are like part of my family.

The ladies did an excellent job on a deep cleaning! Our house looks wonderful! I would highly recommend them.

Great, local company. I know the owner and she is the best!

We have used there services for many years, very dependable!

You definitely get what you pay for with this company. It’s affordable for a reason.

I didn’t request their services, my wife did, but I’m writing this review based off of my reaction to their “work” when I arrived home.
Nothing burns me up more than someone that takes my wife’s kindness for weakness.

Early last month my wife hired them to do a deep cleaning of our home to get us ready for a host open house appointments for potential buyers.

Two ladies arrived to “clean” the required areas. Apparently one of them was fairly new and had to be given instruction how to clean.

No deep cleaning was done. They literally must have ran a sponge over the surfaces once.

Only “deep” cleaning done was the stove.

We even asked that the baseboards and laundry room be cleaned. Wasn’t done.
She kept telling my wife the dust was permanently stuck to the wall. Only for my wife and myself to clean it ourselves with soap and water!

Oh but made it a point to grab that extra money before leaving.
I wish I has been there. My wife doesn’t like confrontations and is too sweet to tell someone she doesn’t approve of something.

Shame now we’ve sold the home, we have to search for another cleaning company.

If you want basic half cleaning you can do yourself, by all means give them a call.

They have been professionally cleaning our house monthly for over 5 years. They're definitely a life saver and I can't think of what our house would be like without them coming by. They send texts to remind us of the upcoming cleaning. When we're not available for a scheduled cleaning, it's not a problem to reschedule for another date. I would highly recommend Vanessa Maids.

Cleaning service started out ok. It wasn’t until our “normal” cleaning crew was augmented with new help that I assume had no cleaning experience that we had issues with Vanessa Maids. Our kitchen sink, basement sink, and kitchen cook top was severely scratched after a cleaning service. We immediately reached out to Vanessa Maids and provided pictures. Their solution was to have a friend try to repair the scratches which failed because of the depth of the scratches. We reached out at least a dozen times asking for a solution but they either did not respond or asked to have the friend come back and try to repair again. Now, months later, we’ve tried to have Vanessa Maids pay for the damages and they have refused to reimburse us. I spoke with the owner and they said it was too much money to reimburse me and they refused to clean for me again. Do yourself a favor and find another company for cleaning services. Vanessa Maids will NOT resolve any damages that may occur.

My wife and I were moving and found ourselves in a crunch for time as our move-out date approached. We hired Vanessa Maids last-minute to handle the deep clean for us so we could focus our time on packing and loading. She worked with us to fit into both her and our schedules and got the house clean for the move-out inspection. They did a great job and our inspection went smoothly. Thank you!

Ladies are very nice and trustworthy. The floors are squeaky clean and the house smells amazing when they are done.

We paid for a deep cleaning and they only did a regular cleaning, the owner kept on rushing the ladies so they couldn't do the job right. When I tried to talk to the owner about what I paid for she just replied by saying that she had other houses to clean so I told her that if she charges a certain price then it has to be done until its clean if not then she should charge per hour. She started being really rude to her employees also about their job but I told her that she can't blame then for not doing a great job when she is rushing them. She began to be rude to me also which turned into an argument because I told her that she was being very unprofessional. At the end she didn't care and left. Didn't even apologize for anything.

We have been a client with Vanessa Maids for several years. We have been really lucky: we have a set day, a set time, and almost always (and most importantly for our family), the same team who is on our service. We have Vanessa Maids come to clean every other week.

We have had great results with Vanessa Maids and have recommended the company to our friends! Definitely give them the opportunity to show you what they can do for you!

A refrigerator (with food) was left (door closed) without power for a month. I thought it was good for the dump, but Vanessa's girls did an amazing job cleaning it up. It looked like new!!! I should have taken a before and after picture.

Vanessa maids have been cleaning my house for about 5 years. Starting with a move out clean when i found them. They are truly professional, easy to communicate and always willing to work around my schedule. They do an amazing job cleaning my home, are respectful and trustful! And the price is great. I would 10/10 recommend them.