HVAC reviews in Auburn, Washington

I loved working with AB! Their professionalism and attention to detail made me happy I went with this company for taking care of my home.

Paul arrived on time and was able to replace our water heater quickly. He answered all our questions during the install. Scheduling was easy and the billing invoice didn’t have any surprises once the work was complete.

The service provided was excellent. The technician was knowledgeable and efficient. He thoughtfully assessed and explained the condition of the heating and air conditioning units, made sound recommendations, and was thoroughly professional and helpful. We probably will replace some of the equipment when we do a remodel next year, and I’m confident that we will call on these folks to assist us with that work. I’m happy to give them the highest recommendation.

I was recommended A.B. from a family member to have my 20 year old furnace replaced and AC added to my home. This is the first time I have hired someone for work on my home as I have a lot of family in various construction fields, and Mike’s team really set the bar high for any future work I have done! Everyone was awesome. Mike came out for a bid and gave me some options and recommendations. We were able to schedule the work very quickly. Mike did an awesome job keeping me updated. The crew that came out was friendly, professional, and very careful with my home. They were comfortable with me watching, talking me through the process, and teaching me some great information as a newer homeowner. Thank you for the awesome work and I am SO looking forward to that whole home AC this summer and more efficient heat this winter!

A.B. Contracting has a 5 PLUS rating from me. We moved into a house a few years ago. Our house has a boiler with baseboard heating. Mike, the owner checked on the system for free, and Trevor cleaned filters for no charge. I later had issues with no hot water or heat on Christmas morning before a dinner for 30. I called Trevor and he gave me 30 minutes of his time and talked me through resolving my issue! Again, no charge. He also gave me his personal cell phone # in case I had any other issues.

This is customer service that goes above and beyond excellence!

I highly recommend A.B. Contracting!!!

Excellent service, Michael and his team aim to please with efficient high quality work, in a timely manner. They are a true pleasure to do business with. They have installed two furnaces with air conditioning, new wiring and electrical box. Thank you A.B Contracting and Development.

I had a house fire and they are easy to work with. They listen to our needs and wants and went above and be on any other contractors we had working on my house. There very professional.
Thanks for the help.

The company techs park their vehicles at home but they like to blast their political beliefs all over the place! If you voted for Trump, you might think twice about using this company. The Palestinian flag is especially weird since Trump helped those people more than anyone!! Lol!!!

Great work

Not nice

Exceptional quality of work and professional integrity. Highly recommend!

Excellent team with integrity showing in everything they do.

Literally the worst place ever. They don’t answer the phones and have been out probably 5 times to fix our ac and haven’t fixed it. Worst company ever

Owner was great and helped me resolve everything. Thank you.

The company that installed my heating unit would not come out and look at it. Emerald Aire staff was so kind, came out immediately and helped me. I am so impressed by this company and all their employees I dealt with

I'm the service manager at an automotive repair shop and we have an ancient ceiling mounted Modine heater that was making loud clanging sounds and not heating up properly. I called on Thursday the 21st, two days before Christmas weekend begins, and expected to be told nobody could come out until the following week. A technician was able to come Friday the 22nd and was able to repair the unit instead of condemning and replacing it. Reasonable price and so happy we can get at least one more winter out of it. Very pleased with Theresa's demeanor on the phone and their prompt reply and service. Would definitely use them again and recommend them to others needing service. Thanks for keeping us from freezing this winter Emerald Aire!

I wouldn't trust a company who violates traffic laws by driving their company truck in the carpool lanes with only 1 person at 8:55am on WB 520 in Redmond on Tuesday 10/8/24! smdh

Best Inquiry I have made talking to the account manager, Art, about heater and air conditioning. I have an old fan system at home that makes lots of noise. I had an outstanding customer service and very pleased with the account manager being so helpful and considerate. Art was very informative and proficient about the products of his company, Emerald Aire Inc. I highly recommend their service and happy to give them Five Stars!

Can't trust someone who doesn't respects laws as to merge to I5 in Kent, he used the bus lane to cut a bunch of cars who were patiently waiting to merge and started driving erratically. If you are going to have your business information displayed on your car, the least you can do is drive correctly!

Had a bad experience they didn’t fix the issue with my ac furnace it took 2 month in half they kept trying to fix it and waiting on parts when parts got here they didn’t replace them they kept insisting to replace my whole unit .
They were very rude and disrespectful also the young guy is not licensed at all .

I had to hire a different company and they came out and fix it instantly .

Save your self from a big headache and back and forth on going excuses why they can’t fix it or wasting your money and time on that company.

I guess me calling the incorrect department warranted this behavior. Respect & Tone Goes A Great Deal of ways when in a service industry. I’ve never experienced such aggressive and unprofessionalism when dealing with vendors. Amber the project manager please note when companies are calling we don’t know your product. Asking a simple questions When calls are made we shouldn’t be threatened with service fees and “whatever” type of attitude when we are
paying customers in need of a service. Simply put your tone and your attitude surely doesn’t match your companies values.