Plumbing reviews in Battle Ground, Washington

Justin was awesome. His inspection was thorough and informative. He came back to pump one of the tanks and gave me even more great information about my system. He left the property clean and navigated my winding, hilly private road in his large pump truck with ease. He backed all the way up the 1/2 mile road to ensure he didn't damage property turning around. I'll recommend First Call Septic Service to anyone looking for septic services!

First Call Septic is exceptional! They were quick to respond and made scheduling a breeze with their convenient online system. Their team demonstrated terrific knowledge of septic systems, providing clear, expert guidance that went beyond standard service. They don’t just treat you as a customer; they make you feel like you have an advocate for better septic systems, confidently navigating any issue that arises. First Call truly goes the extra mile, delivering outstanding care and support. Highly recommend!

The team at First Call septic is top notch and we can always rely on them to keep our septic systems running. Making the choice to support this family run business is easy. Give them a call today and I promise they will show up on time and deliver what they promise.

We live a county over and are somewhat rural and First Call Septic was fast to getting us scheduled and taken care of. Customer Service has been very polite and helpful over the phone from the beginning.

Justin T. was incredibly friendly and efficient while also taking the time to answer a lot of questions and sharing his knowledge with us (we are first time home buyers and want to learn everything we can and had a lot of questions).

We had a septic tank alarm while we were out of town today. First Call Septic came out within a couple of hours, replaced our float switch and got everything working again. They stayed in contact with us throughout and sent in an inspection report to the county which would be due within a few months at no additional charge. Perfect customer service.

I just had our tanks pumped by First Call Septic. They were a delight to work with—and they made our situation (of the tank being super full) much more delightful, if you know what I mean. At first the toilets did not want to flush even after the pumping so the tech used his hose to flush everything out—and now it seems to be working fine. They have a plumber who is standing by in case something comes up and we need a snake or whatever magic he can pull out of his hat—or out of my toilet. 🤢
They will be my “first call” next time I have issues, and I recommend that they be your first call as well.

John was prepared, polite, informative and funny. He completed our septic inspection while explaining what he was doing and why. He took the time to answer our questions and shared helpful information. Thanks for making a crappy job seem less crappy, John.

First Call Septic is awesome. Our plumber recommended them yesterday as our tank desperately needed to be pumped. I explained my situation and they were able to come out within 2 hours. The technician, Jim Sedivy, was fantastic. I bombarded him with questions as I had no experience with septic systems. He worked very hard for 3 hours and cleaned our difficult tank. Thanks Guys.

Already loved them when I could schedule online!
They sent a reminder for septic inspection which was really nice, as we haven't been on septic previously and are learning as we go. We got text reminders and communications prior to the appointment and the price was reasonable for just the inspection without needing to pump. They have some discounts for repeat customers too. I recommend them!

Ronnie helped us today. he we very thorough and detail orientated. He did such a lovely job and left everything so tidy. He emailed photos of his day including his wife coming out with a truck to help get everything fixed all in one day! We have had ongoing issues with our pump but I think we are just finding out it’s age and everything is just needing updated. Would 100% call and request Ronnie to come back for future septic issues and inspections. Dealing with this stuff is just the worst and he was super nice to chat with! He also did a little youtube video going over his work today as we weren’t home for our appointment today - I sent it to some of my friends haha.

Thanks Ronnie & wife for all your hard work!

Excellent service. Polite technician. Easy billing on the spot. No credit card transaction fee. Thorough work. Pictures taken before and after and emailed upon job completion. Very transparent fee structure & published on web site unlike other companies. Very competitive—best rates I found after searching multiple companies. Very satisfied!

The technician arrived on time, did a thorough inspection, provided a excellent septic process and sent me pictures of the before and after. He also had a replacement lid for one of our tanks on hand.
Discussed any issues found, and thoughts regarding usage/timing for the next serviced based on our current situation.
Very nice and pleasant!

Super nice guys! Fast, efficient excellent! I’d recommend it to anybody needing their services

First Call was the company first able to address our urgent needs. After that, the following needed service was scheduled and performed well, in a professional and timely manner. Excellent communication and a very positive experience. Highly recommended!

First Call Septic was nothing short of amazing. Chris came out on a hot Saturday and had our two small tanks pumped in about an hour. He was very pleasant, friendly and a joy to work with. DeeDee in the office was also very helpful and went the extra mile to get us an appointment for just a few days out. We will definitely recommend First Call Septic to anyone needing any septic service and will be using First Call Septic for all of our future septic needs!!

Arrived on time. Thoroughly inspected all components. Left everything in great condition. Adam was very personable and shared good info. Will definitely use again. Thanks.

I am very happy with the customer service of both the office and technician staff. When I called in about a tank alarm going off, the office staff (unfortunately I forget her name) coordinated with their dispatch to find a way to get a technician out same day. I was largely convinced it was a false alarm as it was somewhat newly pumped, but she wanted to get it inspected ASAP to prevent the need for an additional pump it it was having issues...all while keeping it as a normal inspection and avoiding an emergency call out. The other company I called defaulted to sending out a vactor truck to include a pump-out in the service call, and gave me an option of 3 weeks out, or an emergency call out rate. The technician (Chris), was very quick with the diagnostic/repair with the issue resolved within the hour, no pumping needed or suggested.

Amazing work! I had these guys come out after I had called a plumber out - who told me my pump wasn't working and I needed a replacement along with my tank emptied. The quote I was given was $3,500 for the pump and $900 to empty the tank. First Call Spetic came out, did an inspection and told me my pump was FINE and I didnt need my tank pumped for approximately 4 more years. These guys were absolutely amazing, very knowledgeable and explained everything to me (I greatly appreciate that!). Saved me almost $4,500! I couldn't be more greatful. I know exactly who to call the next time! 10/10 recommend!!!

We were due for our county-required septic system inspection and Jim with First Call Septic Service was fantastic. He was very professional and personable, and explained everything he was doing and what needed to be done. They will absolutely be my first call going forward.

Chris and Ronnie were incredible. They were prompt, thorough, friendly, and went out of their way and stayed late to help us when we were in desperate need. Id hire these guys any time I would ever need septic help and recommend you do too. Thanks guys.

First Call, should have been our first call. We purchased a newly built home in 2019 and had been fighting with the company that installed our original septic system, as we always had a strong odor outside of our house.

First call was the 3rd company we contacted, but the first that was able to clearly explain the issues and offer an affordable solution. We were very impressed with them, and they will be the only company we use moving forward. HIGHLY recommend them.