Constraction reviews in Bellevue, Washington

Call before you dig. I always do to be safe...However listen carefully because they (the city) will only locate from the street to the water meter which is likely at the street. So you need a private locate done on your project in the areas you are gonna dig, call Advanced Underground- they are responsive, knowledgeable and friendly. Not having this done quickly was blocking our panel upgrade as we needed to sink two 8’ ground rods near the meter base which could have hit a line. I called and they fit us in quickly! Now we proceed safely with minimal disruptions. Thanks!!

CALL BEFORE YOU DIG.

We called Advanced Underground originally because we wanted to know if we could dig some footings for a deck and the utility company will only mark from the street to the house.

Kali from Advanced Underground came out the next afternoon and found electrical, gas, and water lines we didn't even know we had.

Kali was responsive, punctual, professional, and explained in detail what he had found, and what it meant. We have a pool, and old lighting throughout our yard, so he had his work cut out for him. He also answered all of our questions, and marked some additional electrical in the front yard we had forgotten to mention when we originally called.

If we need to dig again, Advanced Underground Utility Locating is going to be our first call.

We needed a utility locate for our garage. We have a complicated system with geothermal heating inside the flooring. Advanced Underground was able to navigate through the system and find all the lines so that work performed the next day on the slab went flawlessly due to Kali's knowledge and experience. I trust this company and will be using them in the future for on-going projects.

We needed our utilities located ASAP ahead of a foundation dig for our detached garage. Our local utility was taking its sweet time and these guys came out within 24 hours of my first phone call and did a great job for a very reasonable price.

Very friendly, very responsive. Highly recommend!

Advanced Underground went above and beyond to make sure we were able to fix the problem we were having. We were able to find and fix our problem quickly. The owner and workers were polite, on time and friendly. They checked back to make sure we were able to fix the problem. Thanks guys. We would use Advanced Underground again and recommend them.
George
Property manager

Advanced Underground Utility Locators really did a fantastic job on our project. Older houses in Seattle can be challenging and Chris from AAUL handled our location needs expertly. A question arose the day after their visit, and Chris responded in person and at no additional charge. Awesome !
I really admire any company that maintains such high standards of technology, expertise and caring customer service.
M. Horan
Seattle, WA.

Stole deposit and never showed up to perform work

Worst company ever. Do not recommended for anyone. A real nightmare.

JBN was never on time and did not have the skills and team to perform the tasks as they claimed. I have requested to return my deposit on August 5, 2021 after they failed to complete a single task laid out in our contract after repeated delay. Today is August 26, 2021. No one at JBN is able to provide a resolution.

My contract with JBN is to remodel my basement, which is supposed to be a two month project from early July 2021 to late August 2021 . It included replacing 7 windows and 1 door, replace stairs, sand and polish floor, put in drywall and add insulation. They told me they will assign a project manager on site to supervise the project and have a system where I can log into track project status and progress. On that basis, I signed the contract on June 1, 2021 and paid a deposit of $6,467.

Between July 1, 2021 and August 5, 2021, JBN showed up twice, each time for less than 1 hour. During these times, they took out the old stairs and one window and damaged the window frame. I called and emailed JBN multiple times asking for a detailed work schedule. Every time I called, there appears to be a different person answering the phone. There is Kimi, Lisa, Steven, Jose, and Johnson. None of them can tell me who is my project manager on site and when they can start on my job.

I put my basement stuff in temporary storage and expect a baby soon. So I must finish the basement before September and cannot tolerate JBN's inability to perform their work and lack of communication. Therefore, I need to find another contractor to work on the job and get it done before September.

I started requesting return of deposit on August 5, 2021 and followed up multiple times. JBN never responded to my requests with a resolution as of August 26, 2021.

Good subcontractor.

Zero star, no respect

Best Electrical Contractor in the Universe

Best electrical contractor in Seattle!

Best electrical contractor around.

They wired our new store but mislabeled some things, kept asking them to come put proper labels on and they repeatedly put the issue off.

Best Electrical contractors have seen. Professional jobs and efficient in their projects

Employee driving business truck comes to a place of business parks in handicap and is down right rude saying I will only be there for 2 minutes how about not parking there to begin with as the parking lot was completely empty and plenty of open spots, maybe train your employee on professionalism as it will get you far in life, license plate of said truck is C97923V

The trailer marked PDJ-4 doesn’t know how to use turn signals. Came inches from side swiping me.

Saved the day! Thought we had a simple job to convert a 3 prong plug to a 4 prong for a new range. Titan discovered some bad wiring and juggled schedules to make sure we were ready for our install. Thanks, guys!

Look elsewhere.

How can any company that operates in Bellevue have such terrible customer service? Recommendation was given via the concierge in our building, however, they were just hugely disappointing. Here are just some nice examples:

1) We asked the vendor to take off their shoes while they entered our condo, but they refused stating they weren't sure if they were going to step on something. OK. You're doing business in a tower where most condos are $1m+ USD. Take off your bloody shoes. Bring your own shoe cover. Why would you continue to keep your shoes on inside the customers house? If you step on something and hurt yourself, OK, file a claim against the insurance policy on the condo.

2) Who charges an additional parking charge for their work? This brilliant and marvelous company not only charges a trip minimum, but then they add an additional fee for their parking. Alright isn't that something that possibly you want to tell your customers beforehand?

TLDR: Go elsewhere.

A top- notch electrical contractor. This company prides itself in high quality work for a fair market price. The tradesmen they employ are highly skilled and care about making a great product for their customers. When a safe, quality installation needs to be done in a timely manner, Titan Electric is second to none.