HVAC reviews in Bremerton, Washington

I can't say enough good things about Randy's Heating and AC in Bremerton, WA. I had a heat pump installed in August, 2024. The three guys who simultaneously did the work were efficient, worked hard and were very friendly. I was impressed how all three said what a good boss Randy was to work for. Randy also showed up at the house and checked how the installation was going. When he noticed that one of the parts to be installed had a significant flaw, he personally drove down to Tacoma from my house (100 miles round trip) and returned with a replacement the same day so the guys could finish the job. Randy's warrantee for both parts and labor was WAY better than the other company's bid (from Costco). Since then I have had outstanding support, particularly from Tyler and Kyle. If you don't AT LEAST get a bid from Randy's Heating and AC, you will not get the best heating/AC company in the greater Bremerton area!

After lengthy phone calls, finally found Randy's Heating to respond to our 7 year occupation of 35year home- Trane XE1000 heat pump problem with the pump fan running continuously 24-7. I was quoted a price of approximately $158. Service- plus possible parts.
( I noted the thermostat batteries were bad- replaced them, then noted the fan problem after resetting the date & time)
They were able to come out the next afternoon!
Logan showed up before 3 pm. I indicated the concern- he was able to locate the problem after a short amount of time. Fan control contactor had a contact 'welded'. Got a new one from his van stock and replaced it & a capacitor that had a faulty reading.
He check the system for correct function, then gave estimated costs for Annual services, and recommended other concerns with the indoor electric furnace. We opted for the Annual Service and he was able to complete both sections including photos.
Very knowledgeable, efficient, polite, and completly understandable. We were quite happy with this service! Recommend to all our family, friends, neighbors & associates.

Just had a system installed by Randy’s, can’t say how happy I am with the customer service and communication through out the whole process! They were quick and efficient and have been so helpful with all my questions and concerns. I definitely will be recommending them to friends and family! Thank you Randy’s!

Lots of explanation. They handled the paperwork. Thsy delivered what they promised on schedule. New heating system with heat pump compatible with PSE Smart systems.

Randy's is 100%, full stop, the best company I have ever had, really for anything. They installed our furnace and a separate air conditioner at a very reasonable cost and gave us, at not cost, a 12 year warranty on our furnace. The consulting and bid process by Randy was very professional and he estimated it with a simple walk through. We have had a few problems with the furnace (potentially from power surges we are told) but each time, with next day repair, they have come out and repaired the problem, no questions asked at no cost. If you can, ask for Kyle -- totally amazing. Professional and friendly! Can't go wrong with Randy's!

Kyle from Randy's Heating did a great job troubleshooting my furnace. I would highly recommend Randy's Heating and Kyle.

I was very impressed with the heat pump and furnace install, workmanship and professionalism from Randy and his co-workers. I have been bragging about Randy's heating to my coworkers and friends ever since the install.

Randy's heating is a reference for other businesses to follow with his honesty, integrity and willingness to do the job correctly with the highest degree of quality to his customers.

I will continue to choose Randys heating and urge others to do the same if they want the job done right and appreciate the best customer service.

We've used Randy's Heating for years. Great customer service every time. Highly recommend them.

The tech was timely, courteous and professional. This was my first experience with your company and it was very good. I will be calling you first for future needs.

I have been using Randy's service for several years now, and always had excellent service for my gas furnace and Heat pump. They call before coming, arrive on time, don't leave any messes, and are always polite and more than glad to answer any questions relating to the utilities. I have had several diff men here for service, the most recent was Logan, yesterday. They all have been super. I highly recommend Randy's Heating.

I highly recommend Randy's Heating! I had a challenging fireplace gas insert project, old house, steep roof, shallow firebox, no existing electrical or gas in the firebox. Most installers I spoke too told me the project wasn't feasible. Randy was the only person that gave me confidence he could pull this off. He is really knowledgable and seemed genuinely excited about the project.

His team came out and completed everything in just two days (gas line, chimney vents, electrical wiring, and install). I was very impressed by their workmanship, attention to detail, and the final product. Randy's team is in high demand for good reason. Pictures of the before/after and rooftop heroics.

Love Randy's Heating! Always professional, communicate well, and provide great service. Happy to refer them to anyone I can!

Everyone from Randy's Heating are professional, courteous and super knowledgeable. They are great problem solvers and are easy to communicate and work with. Thank you!

Randy's Heating is the very best service!
Kyle was here today. He was very knowledgeable, personable, and professional. He provided excellent service.

Randys solved our problem. They did not try to sell us on a service first. They were thorough about trying to fix our furnace. They have earned our business.

The technicians that installed our heat pumps had the 3 P's - professional, prompt, polite! It was a 2 day job and they left the area (inside and out) extremely tidy both days.

Randy's Heating is my go to HVAC company. Randy's replaced my furnace and service it and the a.c. unit twice a year. The staff are consciousness and professional. They show up on time and stay focused on the job.

Very nice employees. They came highly recommended by our friends who put in an entire ductless Ac/Heating system. We will definitely be using them again for maintenance and/or repairs.

I don’t use anybody, but Randy’s Heating for my heat pumps at home and for servicing heat pumps and furnaces of clients homes. They are fantastic. Reliable, courteous, and thorough. I highly recommend them.

Great service. Fast response. The people working were very knowledgeable and super friendly. The only negative is I feel like the diagnostic price should be taken off if you get them to actually fix something. That’s the way other companies I’ve dealt with in the past work. They charge you the diagnostic in case You decide to go elsewhere or fix it yourself, but if you get them to fix it, they usually take that price off. I would highly recommend them.

This company will be my go to for years to come! Very honest and didn’t try to charge me for things that weren’t needed. Integrity seems to be a thing once again with people from Randy’s!! Thanks guys! You have a client for life!