Plumbing reviews in Gig Harbor, Washington

When my steam boiler broke down, I was left without heat for several days and it got pretty uncomfortable. After calling around, I reached out to Owen & Sons Plumbing LLC. Donald came out in the heavy rain, dropped off a brochure with all the details and the cost, which I thought was very fair. They were able to fit me in within 48 hours, which was a huge relief. The crew worked hard on my boiler and made me feel like a top priority. Sometimes with steam boilers, you need a few tweaks to get the heat just right, and Donald was always quick to answer my calls—even on weekends—and showed up promptly to help out with any adjustments. I'm really happy with the service I received. You can tell they care about doing a great job and making sure the customer is satisfied. I would definitely recommend them to anyone who needs plumbing work done, and I’ll be calling again for any future needs. If I could give more than five stars, I would!

i contacted a local plumbing company in gig harbor when i noticed water coming from inside my wall. i decided to turn off the main water line and schedule a plumber visit for the next day, instead of using emergency service. even though i expected them in the afternoon, the plumber, jack, called ahead and arrived earlier than planned, which was a nice surprise. jack worked with us to create a plan to locate the leak with the least possible damage to our drywall. the repair was handled quickly and everything was cleaned up efficiently. throughout the whole process, jack was polite, on time, and very helpful. if i ever have another plumbing issue, especially with water leaks, this company will be my first call. it's not easy to find reliable plumbers these days, but i definitely did!

After i tried to put in a new kitchen sink faucet, i accidentally broke the drain pipe that runs into the crawl space. That night, i reached out to Owen & Sons Plumbing LLC to explain what happened. early the next morning, miles gave me a call and said he could come by and give me a quote the same day. he kept me updated throughout the morning about when he would arrive, which i really appreciated. miles showed up right on time and quickly checked out the problem. he gave me a straightforward quote for the repair and didn't waste my time with any sales pitches, like some other plumbing companies do. the price seemed fair for what needed to be done, so i agreed. he went to get the parts and fixed the drain pipe pretty fast. miles also made sure everything was cleaned up before he left, which was great. i’m happy with the work and will definitely call again if i need plumbing help.

We had a clogged basement drain at our home in Gig Harbor and needed a plumber’s help. I called on a Monday morning, and they sent someone out that same afternoon. The job turned out to be pretty challenging, but Kingston worked hard for over three hours and managed to get the water flowing again. They charged a flat rate, which was very fair for the amount of work done. A few days later, the drain started backing up again. I called back, and they sent Kingston out the next morning at no extra cost. This time, he used a drain snake and was able to clear out even more debris than before. The follow-up service was free, which I really appreciated. Everything has been working well since then. I highly recommend this plumbing company to anyone in Gig Harbor. They respond quickly, are reliable, and their team does great work.

i am really impressed with owen & sons plumbing llc! i called hoping to get an appointment within the week since i'd be home from work. jack answered my call and told me he could have someone come out the same day, which was a big relief. less than two hours later, a couple of plumbers arrived at my place in gig harbor. they asked me some questions, checked out the issue, and quickly figured out what was wrong with my plumbing. they got right to work and, in about an hour, had my drains cleared and tested everything to make sure all the pipes were running smoothly. the plumbers were friendly, professional, and very respectful while working in my home. i couldn’t be happier with how everything turned out. i definitely recommend this team if you need honest and reliable plumbing help!

Jack is just one of the many skilled plumbers who have come to our home in Gig Harbor for regular maintenance on our plumbing systems. Jack always does a thorough job checking our pipes and fixtures. Every staff member we’ve worked with has been friendly and really knows their stuff. We wouldn’t think of calling anyone else for our plumbing needs. Kingston is another expert who handles routine check-ups on our plumbing, and Donald has helped us by cleaning and replacing parts on our tankless water heater. He’s always professional, knowledgeable, and has a great attitude.

After returning home from an errand and discovering water pouring out of my hot water tank, I knew I needed help right away. I’ve called Owen & Sons Plumbing LLC before for a few small plumbing repairs and was always satisfied with their work. This time, when I found my hot water tank leaking with no way to shut off the water, I reached out again. Donald arrived within an hour to stop the leak and quickly got everything under control. By early afternoon, my hot water tank was already replaced and working perfectly. Everyone was friendly, knowledgeable, and made the whole process easy. Great service and reliable plumbers!

After many years living in my home, I discovered a settlement crack in my sewer line. I reached out to a local plumbing company because they've always provided great service for me before. Kingston came out to check the problem and gave me a clear estimate, which I was able to use for my insurance claim. Once everything was approved, three plumbers arrived right on schedule and got straight to work. They had to dig down by hand about 5 feet to reach the damaged pipe, which was no small task. The whole team was polite, professional, and worked efficiently. When they finished, they cleaned up the area so well you couldn’t even tell any digging had happened. I’m very pleased with the professional and friendly service. Everything works perfectly now, and I’m glad I can count on reliable plumbers when needed. Great job!

I recently had a leak in the main water line in my basement here in Gig Harbor. Two plumbers, Kingston and Jack, came out to help. Kingston took the lead and did a great job explaining what needed to be done to repair the leak. He kept me updated by calling when they were heading out to get parts and again when they were on their way back, so I knew exactly when to expect them. Even though it was raining a lot, Kingston and Jack worked patiently and made sure the job was done right. They also took care to clean up everything before they left. I’m very happy with the work they did and would definitely call them again for any plumbing problems. I highly recommend their services to anyone in Gig Harbor needing a reliable plumber.

I highly recommend this plumbing company! I had a kitchen sink leak, and one of their plumbers, Jack, came out to fix it. Jack really knew what he was doing, explained everything clearly, and made me feel confident that it would be taken care of quickly. He worked fast, didn’t leave any mess behind, and before I knew it, the leak was completely gone. The pricing was fair, and although there was a small service fee for coming out, it was applied to the final cost of the repair, so it worked out great. If you need a plumber, you can trust them to do a good job and make the process easy.

I have to say, Owen & Sons Plumbing LLC really impressed me with their service. I had a different company come out before and they tried to charge me over three thousand dollars for fixing a clogged drain. Another plumber checked and said there was no clog at all and everything was working fine. Turns out, the photos I was shown by the first company weren't even from my pipes! The team at this company was fantastic. I appreciated that when I explained my plumbing issue, they listened carefully and didn't try to push any memberships or extra services on me. I worked with Donald and Jack, and they were both honest, straightforward, and flexible, especially since I had a tenant with a busy schedule. They send out real plumbers, not salespeople, so you know you’re getting the right help and not just someone trying to run up your bill. They are professional, understanding, and clearly care about doing good work for folks in Gig Harbor. I’ll definitely be calling them for all my future plumbing needs.

I highly recommend Owen & Sons Plumbing LLC for anyone needing a reliable plumber. My house is around 20 years old, and every bathroom faucet started leaking because the cartridges wore out. I reached out to five other plumbing companies, and all told me I needed to change out all the faucet hardware, not just the cartridges, which sounded expensive. When I explained the issue over the phone, Kingston went the extra mile. He even contacted the faucet manufacturer for me and found out the cartridges were still covered under a lifetime warranty, so I could get the parts for free. I didn’t even know that was possible! That’s not something you see every day—a plumber saving you money instead of upselling you. After Kingston got the parts, the installation went smoothly, and everything works perfectly now. Honestly, if anyone in my family needed plumbing help, I’d tell them to call this company first. Outstanding service and real plumbing know-how!

Owen & Sons Plumbing LLC was quick to respond when I reached out about fixing my main water valve. I got a clear estimate in under an hour, and they were ready to do the plumbing repairs the very next day, but I had to change the appointment because of my schedule. When I rescheduled for a few days later, Kingston showed up right on time, just like they said he would. The repair was finished within the time frame they promised, and the new valve looks neat and professionally done. The whole payment process was simple and could be handled online, which made things really convenient. I’d definitely recommend their plumbing services to others looking for reliable help.

I had a major plumbing job that needed to be done, and these plumbers finished everything quickly in just a day and a half. Before choosing them, I did a lot of research on trenchless sewer repair, and they always had great reviews. After my experience, I completely understand why. From my first call, they were very responsive and friendly, and they always explained things clearly without making any unrealistic promises. The final bill matched the original estimate, which I thought was very fair for the work done. The quality of their plumbing work was excellent. Even though they had to cut a large section out of my basement floor, they kept everything clean and made sure there was as little disruption to my daily life as possible. Jack was especially helpful throughout the project, making sure all my questions were answered. I highly recommend this company to anyone in WA who needs professional sewer repair or plumbing services.

We’ve had a couple of great experiences with this plumbing company in Gig Harbor. Most recently, we had a stubborn tub drain clog that I just couldn’t clear myself, even after trying a snake, a plunger, and other common tricks. When I called, the office let me know they might not be able to get someone out until the next day, but they were upfront about their schedule and any extra fees for emergency evening calls, which I really appreciated. Not long after, they called back to say things were moving faster than expected and they could send a plumber right away. Kingston was our plumber, and he called me before arriving to talk through the problem. Once he got here, he took care of the clog in about 20 minutes and made sure to explain everything he’d done. Kingston was very friendly, professional, and respectful throughout the whole visit. The price was also very fair, especially considering how quickly they responded. I’d definitely recommend them to anyone needing a plumber in Gig Harbor!

I had a great experience with this plumbing company when I needed help with my water heater. The plumber, Jack, arrived on time and was very polite and really knew his stuff. He checked my water heater and explained that while it was working fine, the T&P valve hadn’t been installed the right way. He told me that the T&P valve is a key safety part for the water heater and took the time to explain why it matters. Jack did everything he could to help and gave me solid advice about how to fix the issue. Even after the appointment, the company reached out to me and offered to install a new water heater at a discounted rate, which I thought was really helpful and showed they care about their customers. I was impressed with their professionalism and willingness to go the extra mile. I highly recommend this plumbing company to anyone looking for honest and skilled plumbers.

I want to share my recent experiences with Owen & Sons Plumbing LLC, as I have been very pleased with their work on different plumbing projects. Most recently, Kingston came out to help with a tricky job and was both friendly and very thorough. He took the time to explain each step of the process, making sure I understood what was happening. The best part was that the price I was quoted was exactly what I paid—no surprises, just honest and reliable plumbing service. Their commitment to quality and consistency keeps impressing me. On another occasion, I woke up to discover my hot water heater was leaking. Jack arrived quickly and got right to work. He found out that the water heater was still under warranty, which was a pleasant surprise, and immediately set up the replacement. The team removed the old unit and installed the new one all in the same day. Their fast response and professional attitude made a stressful situation much easier. If you need dependable and trustworthy plumbers, I highly recommend giving them a call for any plumbing issue. Their service is top-notch, and they really care about getting the job done right.

We’ve had a fantastic experience with our local plumbers in Gig Harbor. I’ve honestly never seen a company put so much care into their work. Jack came out to handle our pipe problems, and both Jack and Kingston returned again to upgrade the pipe fittings for us. They really went the extra mile to make sure everything was working even better than before. The first time Jack and Kingston helped us, they replaced our hot water tank quickly and did a top-quality job. Every time we’ve called for plumbing help (and that’s been several times now), the service has been excellent from start to finish. We never hesitate to recommend these plumbers to anyone in need. We even had them help out at our church, and everyone was very happy with the results.

I called in the morning needing my hot water heater replaced. The person on the phone was friendly and quickly scheduled a plumber to come out that same day at 2:00. Right on time, Kingston arrived, took a look at the situation, and immediately began by protecting my floors before removing the old water heater. He worked efficiently and let me know exactly how long the job would take. Everything went as promised—he installed the new water heater without any mess and made sure everything was working perfectly before he left. When he was done, the area was spotless, and it looked like no work had even been done, except for my brand new water heater. Outstanding same-day service! It was a real pleasure working with such skilled and professional plumbers.

We recently needed help with our bathroom sink faucet in Gig Harbor, as it wasn’t working properly. From the start, Kingston was extremely helpful and knew exactly what parts we needed for our faucet, even when we thought replacement parts weren’t available. Our previous plumber had told us we had to buy a whole new faucet, but Kingston found the right parts and saved us from that expense. When the plumbing team arrived, Miles and Jack did a fantastic job. They were friendly, professional, and made sure to explain everything they were doing step by step, which really put us at ease. They worked efficiently, fixed our faucet, and made sure our vanity was securely attached to the wall. We now have hot and cold running water just like before, and didn’t have to purchase a new faucet. The whole experience, from first contact to the finished plumbing work, was smooth and stress-free. We’re really happy with the service and would definitely recommend them to anyone in Gig Harbor needing a trustworthy plumber!

If I could leave 0 stars I would. I called on a Thursday needing our septic pumped. They said they could come Friday between 12 pm and 5 pm. I clearly stated we needed it done asap as our septic was full and unusable. They quoted us $449 for the inspection and pumping and a $10 Kitsap county fee. My husband gets a call Friday between 3:30 And 4 saying they will be out by 7 pm. Then he gets a call just after 7 pm saying it's too late to come and they won't be able to make it until Saturday at 8:30 am. Obviously not happy. My husband took time off from work, we have no bathrooms to use, etc. They told my husband they would take 25% off of the bill. Saturday comes and they arrive at 8:10. No inspection done like they say is standard. Just pumped it. The truck pulled out of our driveway at 9:20 am. They charged us $480 (that includes the Kitsap county fee). NOT 25% off. They argued that they would give 2
$25 off for the inconvenience, not the 25% like the said. That is THREE TIMES this company could not do what they said. 1. Service time between 12 pm and 5 pm. 2. Service time pushed back to "by 7 pm". 3. 25% off.
I would never use this company again, nor recommend it.