Reviews of local pros in Graham, Washington

Absolutely fantastic! I would highly recommend this company. They came to our house on the day after Thanksgiving and got our thermostat working again. Thank you so much!

Wonderful experience, they were all very pleasant, knowledgeable and just a great group at our home. All the staff were great through the whole process from the quote to the finished project.

They were great. Listened to our needs and came through quickly.
The installers got the work done and made sure we were all set.

Very professional and knowledgeable. Got 4 quotes and ultimately chose infinity. Would 100 percent recommend. Trevor was so nice and not pushy at all.

First time using Infinity Heating and Air. Yearly maintenance completed today. Matt arrived on time, went thru and checked everything. When done, he explained everything, answered some questions I had. Quite happy, will definitely use them in the future, highly recommend!

I highly recommend this company. And I went thru 4 places to get estimates and conversions with other companies before we decided to go thru infinity. Im happy with them and you will be too.

I’ve used Infinity since 2019. Always reliable. Able to schedule me in (oftentimes same week unless waiting on a part). I’d recommend, especially if new to the area.

Awesome team quick work fast quote, their quote for same system as other places was half the cost. They came in and installed on a Saturday morning. Thank you guys so much for everything. Oh and PS your estimator was the only one that wasn't trying to update me constantly. Just exactly what I asked for and needed with no additional upsells much appreciated. Will definitely refer anyone that needs their furnace replaced.

RJ did an amazing job! Great attention to detail, good housekeeping and great customer service! He fixed the problem quickly and got our heat back up and running!

We called Infinity to come and review our Amana heat pump, installed about a year ago also by Infinity.
We were able to schedule the visit, and got a good evaluation by Matt, their technician. There are no concerns, and our heat pump is working very nicely.
Thank you to Infinity and their personnel for their speedy attention and resolution to our questions. We recommend them to everyone!

They were friendly, knowledgeable, and very fairly priced. They showed up within the window given and didn't take too long to complete our maintenance. Definitely recommend!

Unfortunately, I have had more than my share of experience with different HVAC techs. Ken is definitely one of the good ones! I wholly recommend him. In fact, I gave his number to a friend today.

I had an incredible experience with the team from Infinity ! They came to my salon to handle our HVAC needs, and I was blown away by their professionalism and efficiency. The entire team was amazing—friendly, knowledgeable, and respectful of our space. They completed the job super fast without cutting any corners, and everything works perfectly now. I truly appreciate their attention to detail and commitment to quality. If you need HVAC work done, I highly recommend them—you won’t be disappointed!

Very quick and considerate service! Matt came out and thoroughly explained the troubleshooting process, diagnosed the problem and got our heat back up and running quickly. Highly recommend this family owned business! Thank you🤗

Had to have them come out again for a different issue. Very responsive and knowledgeable on heating systems. Will definitely use them again and recommend to anyone who needs HVAC work done.

Very responsive came out same day I called and fixed blower next day. Thanks Matt

Absolutely wonderful experience with both the scheduler and the repair technician. He was patient and kind, taking the time to answer any questions I had and explain his assessment in a way that was easy to understand.

They were communicative and friendly. The technician was professional and very helpful. I needed help understanding the settings of my system and RJ patiently helped me understand it. The experience was easy, quick, and professional. I will be calling them for any HVAC needs in the future. Thank you.

As a Realtor in Pierce County, hiring HVAC contractors is common for me. Infinity Heating & Air is the best HVAC company I have ever worked with. They are prompt and have never tried to upsell me unnecessary work. This is an honest company that will get your issues fixed and not overcharge. I am very happy I found them and they are the only HVAC company that I will refer clients to.

I've used their services twice now for furnace repair. They are very professional, friendly, and take time to explain the issue without trying to upsell anything. Highly recommend.

We had routine system maintenance on our old but well-maintained Carrier heat pump and furnace. And I do mean old...1989. We were looking for a company that would support our intention to keep it chugging along to its natural extinction. It's a fact they don't make 'em to last like that anymore. Matt was punctual, courteous, personable, thorough and efficient. We especially appreciated his lack of a sales pitch to upgrade a clearly ancient system, yet upon inquiry, he laid out for us, without being pushy, the systems Infinity sells. We think we have found our future system replacement source and installer when this dear old beast gives up the ghost. We have a few backup sources of heat -- wood stove and a separate common area heated by minisplit -- so we think we can transition relatively seamlessly to a new system at the natural-demise point of the Carrier, despite it already not owing us a penny. Thanks Matt and Infinity for supporting our approach!

Had a Honeywell whole home backup generator installed. Pricing was very competitive. Installation was available 3 weeks sooner than competitor. Techs showed up on time and were polite, professional and competent. Job was completed after long day. Tech stayed until all questions were answered, unit was test run and software downloaded. Very pleased so far.