HVAC reviews in Kent, Washington

Chris & Mo and were efficient, courteous, and professional. We work from home and they minimized any disruption. They provided a concise description of what they had done with pictures. Would highly recommend them.

Updated 10/2:
I was able to reschedule and get the service done. Person assigned was great and friendly.

Original 9/27:
Horrible service.
No show for the job and no one picking up the phone in office either.

Brian and Isaac did a great job. Brian took great care in explaining their process and their programs features and benefits. Very thorough, very professional no high pressure sales tactics, just straight forward honesty. Im retired but if i wasn’t I would have tried to hire Brian and Isaac for the company I use to run. My wife and i both highly recommend Envirosmart Solution.

UPDATE:

I am updating my review from 1 star to 5 stars!

On Monday Jan 15, the manager reached out to me acknowledging the issue and apologizing. He moved some schedules and was able to free up technicians to do the maintenance the following day. Today, they cleaned and fixed my dryer vent issue!

Appreciate the help, being open to feedback, and taking extra miles to address the customer concerns!

Thank you!
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I had my air vent and dryer vent serviced on Tue Jan 9. The following day, our dryer stopped working saying that the air vent is 95% blocked. I reported the issue to them and the earliest time they said they can check it is on Jan 24 leaving us with broken dryer vent for 15 days!!!!! They said this is the best thing they can do with no consideration.

So i tried to fix it myself and i was able to get more than half plastic bag of lint just by using a stick! This shows how poorly they serviced my place. I am also worried that they did not do a good job cleaning our air vent.

Poor customer service, poor quality of work, definitely not worth the $470 price tag!

Josh and Antonio did a great job today with a deep cleaning of our system. Also did a complimentary dryer vent cleaning which was crucial in our case. There was also a free inspection of our attic and crawling space. Very professional attitude, explained us every step.Definitely will work with them again!

Great job! Susan and Kyle were efficient and professional. We went with Envirosmart because of the good reviews and reasonable prices. We were not disappointed. Many thanks...

Josh, and Brian have done a really awesome job cleaning up my HVAC. My system has not been served for the last 10 years, I can say the dust being pulled out is like tons of marshmallows flowing out from the machine. Tough project with great result.

I recently hired Environsmart to clean the air ducts in my home, and I am extremely pleased with the results! Chris and Mo punctual, courteous, and very thorough. They took the time to explain their process and showed me before-and-after photos, which were shocking! Since the cleaning, I've noticed a significant improvement in my home's air quality – less dust, fewer allergy symptoms, and an overall fresher feel. The price was fair, and the service was top-notch. I highly recommend Environsmart to anyone looking to improve their indoor air quality!

Kyle and Susan were very friendly. They worked great together. Kyle helped me find what I needed at a price I could afford. I am grateful for that. Definitely recommend the company!

Excellent service from Chris and team. We had a fire recently and lots of debris in the hvac. They came in on short notice and took care of us. A+

DO NOT USE THIS COMPANY.

I contracted Envirosmart Solution to install a bathroom fan and clean the vents. They quoted over $1800 to install just one fan. I scheduled the installation more than two weeks in advance for Monday at 9am. At 4:29pm on the Friday before, they notified me they could not keep the appointment. I didn’t see the message until after 5pm, when their office was already closed for the weekend.

I had cut short an out-of-country trip and rearranged work meetings specifically to be home for this installation. Despite that, they cancelled at the last minute and only confirmed during the scheduled installation window that no technician would be arriving.

I paid a $900 deposit in advance. They eventually refunded me after I demanded repayment and made it clear I would escalate the matter with WA Labor & Industries and small claims court.

This was supposed to be a straightforward job, but their scheduling, communication, and reliability were terrible. Unprofessional, overpriced, and unreliable. I'm giving 2 stars because they eventually refunded my deposit, but I would not recommend them to anyone.

I had my ducks cleaned, and my dryer vent cleaned. They did a great job with no disruption to my house. They were very friendly and knowledgeable. I would definitely use them again.

The Teams did a really great job for us. We want to thank the following for all of the efforts:

Erik our Sales Rep
Ellie our Project Mgr
Juan our Installer along with this team of Luis, Angel and Francisco
Kanen our Indoor Air Quality Tech

Chris and Mo did my vents, dryer vent and installed a UV air purifier system. They were busy doing the job but at the same time they were engaging in conversation with us. The experience was pleasurable. We also saw pictures of a mini Doxie named, Lucy. She is a cute one.

I was very happy with the dryer vent cleaning by Chris and Moe's. They arrived right on time were very courteous and got it done quickly. Better yet they charged less than the quote. Great job.

George is a great technician! He knew exactly what he was doing, explained it to me and then worked without stopping until the service was complete. Very courteous and respectful to me and to my house. I highly recommend!

Sahara Galvan was amazing. He came and helped with so much. He cut and installed wood to block the ducting inside and outside even though he was here for vent cleaning which turned out great. Extremely professional and kind. He also helped immensely with the smell and tips to keep any other rats from getting in.

Sean and John came to my home to do an air duct cleaning around 3:10pm. Sean was polite and easy to talk to. He explained the whole process to me and let me ask questions. After that, he started taping the 14 vents (7 upstairs & 7 downstairs) and brought in a huge "vacuum" cleaner machine to suck the dirt and debris out. Sean then used a brush like a snake in plumbing to brush the air ducts upstairs. He took pictures and showed me the before and after inside the air ducts. He asked John to clean up each vent after he brushed it. John looked like a new hand and followed Sean's instructions. Sean told me he was the supervisor and there were 5 people under him. Sean & John did a good job cleaning up and they spent more than 1.5 hours at my home.
I strongly recommend Sean to John to anyone for their professionalism.

Environsmart was able to quickly respond to my air duct cleaning request. George esp did excellent job to clean up all the vents, and even all ceiling vents in my laundry room and bath room . I am also pleasantly surprised they offer warranty visit by default, showing their uttermost care of customer satisfaction.

Really great service at a reasonable price. Kyle and Susan did a fantastic job despite my children’s best efforts to slow them down with questions and “help.”

Envirosmart Solution provided an exceptional service in cleaning and replacing my crawlspace insulation. David Reeves, who provided the initial estimation and upgraded the wooden doors to metal ones, was incredibly helpful. Ellie Kennard, the project manager, patiently coordinated the work schedule with me. Lastly, I want to express my gratitude to Allan, the installer, for the exceptional job.