Home Services reviews in Lakewood, Washington

Chelsea was great. Have had ECOSHIELD doing our extermination for about 3 years, ants have mainly disappeared with their quarterly maintenance appointments, so much so no longer coming inside the house, fleas, wasp nests and termites too!. 5 stars!

I had Mr. Pete Simon come out today for a house inspection. He was very professional and courteous also very knowledgeable about what needed to be done. Mr. Simon did a outstanding job and explained everything to me. We have been very happy with Ecoshield people.
Bob

Ian is my tech for Eco Shield Pest control- he’s so nice. Very efficient. Asks if there are any additional areas to treat. Very thorough. I’m pleased with this company.

Horrific. They didn't cover anything specified within there website and contact. After 2 sessions I asked for termination of contract and asked for money back. Was never contacted again by the company. Won't answer calls. Was very disappointed. Also they put glue traps out after they were told to there faces not to. They also put our several bait stations with poison around the house calling themselves eco/animal friendly. Found a rat dying in my backyard where my dog could have gotten ahold of it and died as well. Expressed concerns and lack of care and tried to defend there unethical practices. The rat bait they use can be purchased on Amazon and doesn't attract as specified. Services were a joke , each tech was trained in the same babble and answers per question as the techs were never the same per visit. When first called to cancel there was massive pressure to continue to contract saying you will get bugs in the summer it's going to happen and it would be a shame to restart so just stay with us. With reluctance I stayed for 1 more session, however on that next visit the treatment became less to the area. Just checking exterior bait traps (2x) then leaving but charging $200!!!!! So cancelled and asked for our money back due to unhappy and unsatisfactory services. -----NO RESPONSE OR REFUND!

Brendan did an excellent job and explained everything he did in detail to resolve our issues. Recommended additional products he didn't have with him and volunteered to deliver them to us at no charge...how many companies do that? They are always on time and are excellent at communicating. Very happy with service and would gladly recommend Brendan and EcoShield Pest Solutions.

Ecoshield has been great to work with. Luke Spillman, technician, is communicative and efficient. He shows up on time and gives me a good recap of everything he's done. I feel more confident about keeping the rodents and bugs away!

Pete was amazing! I explained to Pete about my concerns with the potential findings underneath the house. He was very thorough with his inspection and took pictures of everything that may have been problematic. My inspection passed with flying colors with no concerns, which brought me great relief. Thank you Pete and EcoShield. Deb G.

Brenden was very positive, professional, and had a great attitude and strived to make sure he delivered the service we expected - awesome job and a great technician you have!

Get team and great company! The team always shows up and is kind and gets their job done efficiently. Most recently, Jesse did a great job servicing our home for our quarterly!

Chelsey, EcoShield technician, was cordial and informative during the service. She listened to my concerns. She did a fantastic job.

Sean did a great job of rodent extermination. He arrived early, took care of all the traps and gave us a thorough explanation of his work. He even left extra traps in case they are needed!

Great job! Thank you!

I gave 5 stars to Corbin L, because he was professional and very helpful. He was able to complete the work and he went over and above. I was out at the morning time from my home and Corbin was at outside of house at the time and I requested to please come little bit later at my property and when I'm at my home. He quickly understand and he said no problem. I truly appreciate corbin's flexibility.He is definitely the best technician. Thank you so much Corbin once again.

Joseph Zino, came in and accessed my ant issue. We discussed my treatment options as I was concerned with the holidays and entertaining this time of year in my kitchen. Joseph was very informative, courteous, and professional. We switched to EcoShield from our previous pest company and we are not
disappointed.

EcoShield Technician arrived at our home during the time we planned. He was very nice. He answered my husbands questions. And did a great job spraying the outside of our house. We are happy with this company and will continue to use their services.

Corbin Lyons arrived at our home this morning as previously scheduled and introduced himself before asking if we had any specific or special requests. He treated all 3 structures on our property in a professional manner and was very thorough.

While working on rejuvenating our duct work in our crawl space we found signs of recent rodent activity. We contacted Eco Shield who we have a contract with for regularly scheduled pest control service. They sent out an inspector to check for vulnerable areas where rodents and other pests can access our home through the crawl space.

Jeff performed a comprehensive inspection of our crawl space and took several photos. He then went over everything he found and proposed possible solutions. I was very impressed with the way Jeff interacted with my elderly father.

A three person team showed up on the day scheduled for our Extrusion Service and got right to work. They addressed trenching, where pests were able to dig under the foundation, they fixed access points discovered around failing crawl space vents, removed the old vapor barrier, and installed a new vapor barrier. They also created a new screen door for the crawl space opening.

Later I noticed some openings that were not addressed. When I called Eco Shield to ask if these openings were not covered because they didn’t access the exterior of the home they contacted their contractor who confirmed what I’d thought. I was fine with their response, but Raul insisted on coming back to close those internal openings for our peace of mind. He did an amazing job and I’m very pleased with the service provided.

Tanner was great, he’s thorough and informative. I highly recommend and appreciate his work ethic, would like to have him back for the next quarterly visit. Thank you!

Service area was Gig Harbor. I sadly paid for this service, in retrospect, for 5 years. When I realized that the service probably doesn't benefit much and most of the time do not address the things I had asked for (spider webs on outdoor back patio, etc.) it was time to cancel. I work full time as a surgeon and do not have the luxury to call during business hours to cancel service. I tried for 3 months when the opportunity arose but never an answer. I had quarterly service in Aug 2025 where I was charged 163$. I disputed the charge because the company MAKES IT IMPOSSIBLE TO MANGE ACCOUNTS OUTSIDE OF BUSINESS HOURS AND WEEKENDS. I was unable to physically cancel this service. Of course like a poorly managed, immoral bunch of cowards who lack common human decency and empathy, they sent my balance to a collections agency in CA. I called EcoShield the next day to talk to the first line customer support, then her supervisor "Jax" who admitted that the lack of account control was not ideal but the internet and IT world is "ever changing". Never the less, I asked to speak with his manager who was not available, and was supposed to call me back that calendar day so I should "keep my phone line open." Would you believe that I never received any phone call. After discussing with my legal friends, they advised that there is little chance this will hold in small claims court and reimbursement for service cannot be held because of a poorly run business with poor principles and even worse customer service. So I paid the 163$ to rid of this headache.

I WOULD STRONGLY RECOMMMEND NOT STARTING WITH THIS BUSINESS THAT (1) LEAVES VERY LITTLE MEANS TO HAVE AN OUT WHEN NEEDED NOR THE PLATFORM TO MANAGE ACCOUNTS, (2) LACKS THE DECENCY OR THE MORAL CHARACTER TO ACKNOWLEDGE CUSTOMER DISSATISFACTION AND (3) REFUSES TO ACCEPT RESPONSIBILITY.

sometimes with the services, you can feel uncomfortable with a stranger on your property. This gentleman immediately made me feel at ease when my dogs were not easy to secure. He was friendly, made great eye contact, and was very efficient at his job.

Jeremiah Johnson did a thorough job on all of our buildings, cleaning the eaves of spider webs, wasp nests, and other organic detritus. He was polite, kind and very patient in communicating what he was about to do. He was very clear on what was needed to keep the job safe for our three dogs. When the job was complete he left our home site better than he found it. We are so looking forward to the results of his efforts.
He and Camden communicated well between themselves to making their presence in and out of our home seamless.
Thank you!!!

My review is for the customer service representative Kyla ONLY. I had such a great experience speaking with Kyla! She was so kind, super sweet, and incredibly helpful throughout our call. She really took the time to listen and made me feel heard. It’s rare to find someone from customer service so genuine and patient—thank you, Kyla, for making the whole experience so positive!