Reviews of local pros in Olympia, Washington

The technician, Dillon, arrived when he said he would. He seemed thorough and knowledgeable and got my furnace working again in a short amount of time.
I think the service call price was reasonable and my experience with G&G was quite positive from beginning to end. I would definitely use them again.

Chris and his guys were patient with me as I had many questions about the project. It was a tricky situation, and they worked through all scenarios until we arrived at one we agreed was the best. When I had a specific request, they insisted it wasn’t a problem, and emphasized their desire to get it right so that we were completely satisfied. This project ended up going better than I anticipated!

G&G Heating & Air Conditioning is a Lennox Premier Dealer, which is why they are a great local source for the specific Healthy Climate filter I needed. They offer 24-hour on-call service, which was a huge relief for me.
I’ve been having a very difficult time with my breathing lately—it’s gotten so bad that I can’t even walk up a hill—so having a clean, high-quality filter is essential. I also have a brand-new Lennox furnace, and using this exact replacement filter is a requirement to keep my warranty valid. G&G made it so much easier for me to stay within my warranty requirements and breathe better. Highly recommend them for their expertise and availability.

Casey was super! He fixed my current problem and also gave me estimates on a couple other jobs I need to get done. Very reasonable. Casey was very professional, personable and thorough! G&G staff took care of me and got an electrician out to me pronto.

I want to share my experience in full because it truly deserves it.

I had a new AC system with a heat pump installed in my two-story home in August. After the install, we ran into several issues—most notably, the upstairs was not cooling properly. When I called them back out, they determined the house needed zoning. That was an additional cost, but we went ahead and had the zoning installed.

A couple of months later, issues showed up with the heating and how the zones were functioning. When I contacted them again, they didn’t just come out to do the bare minimum or only what I was specifically asking for. Instead, they took the time to thoroughly diagnose everything. They ended up uncovering additional thermostat-related issues and could have easily ignored them but they didn’t.

Their techs were at my house for nearly seven hours troubleshooting, testing, and making sure the system worked correctly. Five months after the original install, they still took full ownership and responsibility for their workmanship at a level I’ve honestly never seen from any service company before.

Because of that, I fully recommend G&G. Are they the cheapest? No. But you absolutely get what you pay for and what you pay for is accountability, professionalism, and a company that stands behind their work.

G&G recently installed a new furnace, water heater and replaced a kitchen faucet with down drains. Starting with the estimate through completion the customer service was exceptional.

They arrived timely and took care and caution in and around our home. The install was done well and all areas were left clean. Once completed, they took time to go over every aspect of our new equipment including the use of the thermostat.

We did have other estimates several months ago, but a friend had mentioned they were happy with G&G, so we decided to go with them and felt the price was reasonable.

The only problem I struggled with was when you call G&G you are getting an AI Assistant. I found it to be time consuming and was frustrated with the process. I had to go through way too many levels of questioning before I could get to a place I needed to be and once there I’d end up having to be routing to a real person anyway. Such a waste of time. I tried to reschedule our install and had to make 3 calls, as I was disconnected with each one. My suggestion would be to ask for a live person from the get go and save yourself the time.

A huge shout out to Randy, Taber and Andry…..great customer service skills, knowledgeable and efficient. Thank you G&G!

I’m so happy with the service G&G Heating and Air Conditioning provided. My first contact was with Comfort Advisor, Nick Ubias. He worked with me to find the most affordable option for a heating and air conditioning system. Install took half a day. The install crew (Randy, Dylan, Ian and Brandon) and electricians (Dave and Donnie) were punctual, efficient with their time, professional, knowledgeable, friendly and tidy. Randy spent quite a bit of time after the install walking me through using the new system.
If you’re looking for a local, professional business for heating and air conditioning, look no further. I highly recommend G&G.

Chris and team at G&G did a fantastic job with my attic duct board air system replacement. They were responsive, explained what was needed, quoted a fair price, and did the work the same day. Very thorough, and left the place clean. Highly recommend. I chose them based on the great reviews, and I’m now adding mine.

G&G installed a ductless minisplit system at my home and the entire experience was great. Cory, the estimator whom we first met was very personable and knowledgable answered our questions in an honest way and I didn't feel like we were dealing with a "salesman". They gave us a fair price. The people at the office whom I interacted with a couple of times were professional, cheerful, and thorough. I was very impressed by the crew who installed the system (sorry I didn't catch all their names) but Dylan and Brandon and the electricians were punctual, friendly and professional, respectful of the property and tidy, and efficient with their time. They communicated well and kept me informed as the installation progressed. They all seemed genuinely happy at their jobs and enjoyed working together, too. Just an overall great experience. I would definitely use them again and recommend them to anyone for heating and cooling.

Responded to a flyer for a very reasonably priced preseason cleaning. Michael came out, did a very thorough job, took lots of photos, and explained clearly what he'd found.
There was a bit of wear and tear in my 20 year old furnace, but it still ruins well. There was no "hard sell". He did a great job, and charged me exactly the price I was quoted.
I'll use them, again. Wish I could give Blue Heating and Air (and Michael) 6 stars.

Charles came and serviced our heat pump/furnace/AC system to help prepare us for winter. He was extremely thorough and spent many hours inspecting, cleaning, and tuning it all up. He kindly took the time to explain his findings. It had been 2 years since our last service (with a different company) so the unit was cobwebby and yucky. Charles left it spotless. He took photos and made a file for us so that the next professional would know exactly what was going on. He didn't pressure us into any expensive bandaid fixes, since we're hoping to replace the unit within the next 6-18 months. Charles also changed our filters and made sure that our thermostat was set back to a comfortable setting after all the testing. He was just delightful. Blues has a nice membership program that comes with a lot of guarantees. Give them a try! I'm glad I did!

Frankie and Colton did an amazing tune up. Found a leaking fan motor and left our furnace looking almost new after installing the new motor. Definitely will call again!

Blues Air Service is an awesome local company to use. Tyler and Carl are both knowledgeable individuals that helped me with my problem fast. I've had my mini-split since I moved in and it's been mostly decent. But noticed it was completely dead. Carl came out and found out the power board is no longer operational and needs to be replaced or get a new unit. My system apparently was older than I expected and just went ahead with the new unit.

They were able to schedule me right away which is amazing as it's hot and some A/C is definitely needed! I was also happy to hear that they have financing options as well which is super helpful! They do offer memberships as well where they come out and clean the units once a year which I will take advantage of.

Thank you Tyler! I highly recommend his services to anyone! 😊

Frankie did a great job inspecting my home, got it ready to sell and even went beyond his scope of duties. He was honest, transparent and funny. Glad he's on your team.

I am reviewing on behalf of my grandma. They did excellent work and really cared about my grandma when they noticed an issue. I appreciate the staff and they worked with my grandma. They even came out and checked on something when she couldn't figure something out. I am grateful for a company like this and appreciate the hard work they did. Thank you again for your hard work and understanding.

The crew came and did a complete installation Aron, Joe and Bradley were very professional and did a fantastic job

We called on Friday a technician came out on Friday are new HVAC system was installed on Tuesday! Big thank you and shout out to Courtney for her excellent customer/phone service. To Charles who came and did the inspection and explained above and beyond what are issues were and gave multiple options and to I believe Tyler and Bruce who spent all day putting in our new HVAC system and making sure it was done right and then walking us through each new component. I highly recommend Blues!!!

Just had Blues out at our house in Puyallup for routine maintenance and I couldn't be happier. The technician Michael who came out was very prompt, professional, and patient. I like to ask questions and he did a very good job of explaining things to me in a relatable way. He was also recommending things I could do to prolong the life and efficiency of my furnace, which is not what you'd expect to get from a company who gets paid to fix your broken HVAC system. When he discovered a component on my heat pump was broken he had the parts necessary on hand to fix it on the spot.

I had the pleasure of working with Michael, and I couldn’t be more impressed with his professionalism and expertise. From the moment he arrived, he was not only friendly but also incredibly knowledgeable about his work. He took the time to thoroughly explain the services and benefits of various options, which I truly appreciated. It’s rare to find someone who is so willing to go above and beyond to ensure the customer’s satisfaction.

Michael made sure that I fully understood everything and felt comfortable with the decisions I was making. It’s clear he takes pride in his work, and his commitment to providing excellent service really stood out.Michael and turned the entire experience around for me. I’m so happy with the results and feel confident moving forward.

If you’re looking for top-notch HVAC service, I highly recommend Blues Heating and Air team. You’ll be in great hands!

What started off as a simple annual inspection ended up being something else all together.

Our system is getting up in years but was still working. During the very in depth and thorough inspection process, a disturbing trend developed.

While still functional, all the major components were showing that they were very near the end of their service lives. In addition, a few minor discrepancies from prior repairs were discovered and corrected.

The entire time our technician Michael clearly explained what he was doing and what he was finding.

One of the most unexpected findings was that the heating system as originally installed in this new house 11 years ago, was undersized.

Also, the AC system installed 8 years ago by the same vendor who did the original furnace installation was dramatically undersized. Like half of what it should have been.

In the end, we chose to upgrade our entire system at rather significant cost.

A huge part of the decision making process was clear/concise sharing of information by Michael. He answered our questions when he had the answer and admitted when he didn't know something. True professional behavior to be sure.

Great experience with Blues Heating and Air. Frankie and Colton were knowledgeable, diagnosed the issues quickly, and were able to accurately quote and repair the same day. We joined the annual membership and are looking forward to easier maintenance and the lifetime parts and labor warranty.