HVAC reviews in Redmond, Washington

Clinton and Austin were extremely professional and transparent, and through their explanations and their answers to my questions, they demonstrated their deep knowledge and expertise. It left me with complete confidence in their analysis and suggestions and prepared to choose between the options they presented.

We were pleased with all personnel who helped us get our furnace replaced. Everyone knew what they were doing, they were friendly and happy to answer any questions we had. They were efficient and timely. We felt like we were in good hands. Our new furnace is terrific.

Wonderful service for my heat pump installation. Respectful to me as a single older woman. Clear about all the necessary details. Prompt, on time. Very tidy. Treated me like family. Kudos to Tony, Clint, Zoe!!!, Brady, Cole and DJ

My 6-year-old mini-split system stopped working due to a refrigerant leak. I had a different company come out and their first recommendation was to replace THE WHOLE SYSTEM at $20,000++!! That is insane for a whole-house system less than a decade old.
A friend recommended Ballard Natural Gas, and I’m so glad they did!
They came out and diagnosed the leak, but couldn’t immediately find it. They only charged for a refrigerant refill & diagnostics, and the account rep figured out a good plan to move forward. Since the problem was not directly resolved, they came out several more times free of charge to re-attempt to find the leak. Finally, it was determined the leak was in a head unit, which was not the brand BNG usually works with. However, they found a like-for-like replacement, got it ordered and installed, and that seems to have fixed the issue. All told, I ended up paying around $4K. A far cry from the original ‘replace everything’ mentality of the competitors. On top of that, all their technicians and account reps are great to work with! Always friendly and professional, and most importantly, taking a practical and financially sensible approach to address my issue.
BNG earned my trust and loyalty! I highly recommend them!

Many years of reliable service! Austin, Tony, Brady, Cole and Otto came through Xmas week when my old gas furnace finally had to be replaced. I’m now enjoying my new heat pump, and am grateful for the no interest payment plan they provided access to. Thanks guys!

Jay, Anthony and Otto were great. I thought the job would take all day and they were done by 3pm. Highly recommend!

Punctual, friendly staff. Staying busy!

One of the best places to get your heating and air done Jackson is number one

Definitely five stars all the way around. Excellent People, excellent service, and extremely knowledgeable! Thank you!

Really appreciate these guys! They were able to fit us into a very busy schedule despite us being new clients. They called to let us know when They would be there and fixed our problems quickly! Very professional and courteous.

Called Redmond Heating and Air Conditioning. Turned out it’s just a phone call center, I was redirected to DEER Services. READ reviews first and decide if you want to deal with them.

These guys are awesome!! They replaced everything except the duct work! What an excellent blessing they have been! These guys go above and beyond to make things right. No shoddy work here! Now our new unit is completely sealed. No more sucking in air from under the house or water from the unit draining under the house! When they are done you know its been done right. We have truly been blessed. Joe and I really appreciate all the hard work and care that went into this job. God's blessings to you all!

Very disappointed!! Jackson Precision installed my Trane system May 2018. They did a great job, system performed well. Diane was very nice and professional. The issue came when they were supposed to do a courtesy service one year later. I started calling in May of 2019 to setup this service as I was getting a fault warning, but was told it was not serious, not to be concerned. I called and left messages and talked with the office staff in May, June, September and finally October 2019. I got promises that a Tech would be out. Even had a appointment set for 30 Sept, no one showed or called!! I believe I was extraordinarily patient after approximately nine calls over a seven month period in which I was repeatedly told something would be done! Very poor, unprofessional follow up!! Really disappointed, since things started so well and ended so poorly. I have fortunately found a reliable, professional HVAC company in Hot Springs.

Just yesterday, my AC started acting up, and within 45 minutes, the technician had it running perfectly again. Truly impressive work!

After a long wait, my A/C system needed dismantling, and the team handled it with precision and care. The entire process took around 45 minutes, leaving everything clean and organized. Highly recommend!

Called to get a quote for commercial HVAC. I was transferred to a different company that doesn't do commercial HVAC which left both callers confused (I was told I was being sent to someone I thought was the same company).I Called back and asked for an email address to get an estimate, was told to look up on yelp and hung up on. I then couldn't reach the number again. Whatever this listing is seems to be a pass through scam of some type.

From the initial consultation to the final walkthrough, the team demonstrated exceptional expertise and professionalism. They arrived right on time and worked diligently, ensuring minimal disruption. The attention to detail in the duct installation was impressive, resulting in noticeable improvements in air quality and efficiency. Highly recommend for anyone seeking reliable HVAC solutions.

Great overall experience with the Pearce team. Bill was exceptionally helpful with evaluating our needs, making system upgrade recommendations, providing a detailed estimate that included all available rebates (PSE & Tax) as well as providing everything we need to get through the Trilogy HOA approval process. The installation team (Travis W, Peter B, and Tim S) was always on time, clean and courteous and provided high-quality workmanship. The owner and chief (Brian) even stopped in to ensure all work was on track. We couldn’t be happier with the results. Pearce was very competitively priced with competing bids but their level of professionalism and quality service surpassed all of our expectations. I can comfortably give them a solid A+ and the strongest recommendation.

From sales tech to office support and installation team, each person was outstanding. Very dedicated to excellent customer service and communication.

We are very happy with the solution and work that Chris did for our project. We had to move a flood light installation and added an electrical outlet for the patio. He provided several solutions, clearly explained what needed to be done and obtained all materials. The result looks great and clean. Chris and Pearce company were professional. Scheduling was easy, a heads up was given when he was about to come, no surprises in the invoice and payment was straight forward. We highly recommend Chris and Pearce company.

We had our new HVAC installed last summer. The team are very professional, they know what they are doing really pretty well. After spending almost the entire winter, I can confidently recommend Pearce to anyone who is looking for HVAC solutions - our HVAC works great! It's functional and it's quiet. Their post-installation service is also great, you get reminder for maintenance. We totally trust Pearce and would choose them again in the future!