Plumbing reviews in Renton, Washington

Jason was amazing! Great communication and diagnosed the problem quickly. Scheduling was quick with text confirmations. Would definitely use The Plumbing Joint again for any plumbing needs.

Amazing company to do business with. Contacted them about needing our septic tank pumped at 12:30pm. They came and pumped our septic at 4pm the same day. Urbano was a great guy and gave me some great advice. I will definitely be doing business with them in the future.

Have used TPJ for many years, from hot water dispenser to dishwasher, faucets. .most recently toilets. Friendly, efficient, responsive. And, I believe, most of the techs very skilled. Most recent experience a bit disappointing, but resolved. Will look for another plumber. Too expensive. $220 for basic trip charge.

Cason was great! He was pleasant, considerate and accommodating in his installation of a new toilet. The Plumbing Joint was very easy to work with all around. 100% recommend.

Our outdoor water faucet didn’t have water pressure. This was a part that was installed 8 years ago. The technician correctly diagnosed that the part was defective and then had a new part in his truck to replace. We now have great water pressure.

I had a Great Experience with the plumber LT from The Plumbing Joint. He showed up when the phone answering service said he would and. He had an urgency in his step. LT was on the run from the time he got here to when he drove away. Price was a bit high but what plumbing company isn’t these days. That is why I appreciated the speed of his service. 5 Star Service!!

BEWARE to take pictures before and after the work to be performed by this company to avoid story twisting when something goes wrong. This company was contracted by the condo HOA thru the Property management May 8 2024 for jetting services on the entire first floor of our building. At the time supervisor LT brought an apprentice Trevor and left him to do the work while he works on another unit across. Trevor goofed by disconnecting a hose and flooded the kitchen on final testing. My tenant is the one who noticed bec he did not know it flooded due to protective gears he's wearing and only paid attention to the bucket he was filling. Incident escalated and summoned LT from what he's doing, and the property management was contacted while damage is underway. Plumbing Joint did not pay anything for the damage because LT twisted his story and it was conveniently used by the Plumbing Joint to AVOID responsibility. LT's story implied that the disconnected hose was done on purpose by unit occupant and that tenant did not clear the path under the sink never mentioned in his story that he left his trainee (Trevor) to do the work unsupervised. Property Management downplayed the flooding incident also but arranged for mitigation same day which resulted to cutting and opening infected dry walls. Mitigation process took a week and a half to complete and cost the condo HOA $2,400 and my out of pocket cost of $2,500 to repair the damage which took six (6) months to find someone to fix the damaged areas. Insurance claim went all the way to intercompany arbitration but because it was labelled he say/she says so the company avoided paying.

I will never let anyone from this company do work in any property of mine even ongoing maintenance contract via the Property Management or HOA unless one or the other signs off on pre-work condition.

I will give this company minus -1 star if I could. This company's sorry excuse for "customer service" inspired me to write this review. STEER CLEAR.

Excellent service. Easy to make an appointment online. Got text right away with confirmation. The tech Urbano called to say he was ahead of schedule -could he come early (about 1 hr).Urbano was personable and efficient. Highly recommend!

I will never use them for a backflow test again. After they finished the test yesterday and left, our ice maker machine started leaking. When they first called asking for payment, I already told them that because of their work, the water pipe to the ice maker had been broken, causing the leak. They said they would report it to their technician, but I never heard back.

The leak only got worse, so I called again. Instead of addressing the issue, they kept insisting that we pay the bill. I explained clearly that the leak was caused by their technician breaking the pipe during the backflow test and asked them to send someone to repair it. Their response? That it was a “different service” and they would not cover the repair. Worse, they even tried to pressure us, saying that if we didn’t pay, the backflow test wouldn’t pass, our water would be shut off, and we wouldn’t be able to operate.

In the end, we had no choice but to hire our own professional to fix the pipe. This technician confirmed that the broken pipe was new and not worn out from age — the break was clearly caused by external force.

I usually don’t leave negative or long reviews, but their service really left me furious. Their attitude was condescending and dismissive on top of everything else. If I could, I would give them zero stars.

Dakota did a fantastic job correctly and accurately diagnosing in fixing a plumbing issue. Great guy as well. Gave me some pointers on future service. I've used the Plumbing Joint before and will 100% continue to use and recommend them. Again thanks Dakota.

Chris from The Plumbing Joint saved the day. He was able to solve my shower drain leak. He was very knowledgeable and courteous during the repair process. I will call The Plumbing Joint again if I need a plumber.

Jason showed up on time and was very friendly and professional. He made the repair quickly and checked that the pipe was no longer leaking. All in all, a pleasant plumbing experience.

Jason Wickre was wonderful!!!! Extremely knowledgeable and professional. What we were hoping was a simple job turned into quite a project. Jason was able to get everything fixed and no more leaks!!! We have called The Plumbing Joint several times, from simple plugged toilet to repairing/ replacing our major sewer drain in our back yard. They are the best!!! Margie and Dick Lindberg, Seattle

Jason was awesome! Professional, kind, and clearly communicated even after the repair went sideways. He worked quickly and thoroughly, getting our hot water running again with confidence. Grateful for him being available on a Friday evening too! Great experience overall that makes me trust The Plumbing Joint with future needs/projects - especially if they can send Jason!

We’ve used Plumbing Joint 3 times now. We’ve been very happy with their service. We appreciate talking to a real person to set up appointments. The plumbers are also professional, quick & efficient, and take time to educate us. They’re are go-to for any plumbing issues!

We have been long time satisfied customers using The Plumbing Joint. Cason was our last plumber. He was professional, knowledgeable, and did a great job taking solving our needs of a plumber. I would highly recommend him.

The Plumbing Joint has been my go-to for 40 years at two different home locations. This time it was a leak in the water main which was bubbling up to the surface. My neighbors and I had dug down the 5 feet to the leaking water line, so only the repair was needed. Ashley, who received my call, was very helpful and positive. She promised that as soon as someone was available they would head my way. Cason arrived within about an hour! He analyze the situation and got to work, avoiding the electrical line, cable and fiber optic lines, and completing it in a reasonable time frame. It was raining, so the soil was saturated, mucky and slippery, but Cason maintained a positive and friendly attitude throughout. The Plumbing Joint is quickly responsive and thorough. I will continue to use and recommend them!

I had a wonderful experience with this plumbing service. The technician arrived on time and handled the repair with great skill. The problem was solved quickly and the results were excellent.

Quick service and fair pricing. The plumber knew exactly what needed to be done and completed the job efficiently.

Excellent service from RoyalPipes Plumber in Renton! The plumber arrived on time, quickly diagnosed the issue, and fixed it with great professionalism. Everything was clean and working perfectly before they left.

They have been handling my ongoing plumbing maintenance, and I can say the consistency in service quality is excellent.