Appliance Repair reviews in Seattle, Washington

4.7 based on 763 reviews Back to the listing
    5

    They are on time, fare price and easy to work with. Very professional and knowledgeable. They have fixed our Fridge other technicians even couldn’t figure out what the problem was.
    Thank you 98 and good job, now you become our go to technicians.

    1

    I was very disappointed with the way I was treated. When I reached out, I simply asked a question about the refill price while already intending to hire the service. Instead of a professional response, I received a very rude and spiteful reply, with the company aggressively insisting that they do not provide free quotes—something I never asked for.

    Professionalism and clear communication are essential. Unfortunately, this interaction fell far short, and I cannot recommend this service based on my experience.

    5

    Andre was great! He was on time, he was efficient, and honest. Our stove needed a new part that wasn’t readily available, he offered to customize this fix. Our stove has been working ever since. Better than it has for the last 14 years. Definitely recommend!

    5

    We’ve had multiple great experiences with 98 Refrigeration Appliance Repair. They’ve fixed issues with both our refrigerator and range. Easy to book, friendly staff, reasonable pricing, and reliable work.

    5

    Stop comparing repair shops and stop getting quotes and just go with these guys. They are great to work with. My washing machine was leaking and they fixed it in an hour and there was no games with pricing or any upcharge tactics.. Then my dishwasher started leaking and they were here the next day, same thing. Great price, no nonsense & straight to the point. in and out. This is a group of good hardworking guys that want to get the job done and they know what they're doing...

    5

    Outstanding, prompt service. I reached out to them via text yesterday and they came to my house today and very quickly diagnosed what was going on with my dishwasher. They also offered some helpful tips for maintaining the dishwasher as well as my fridge while they were here. I highly recommend them!

    5

    I highly recommend this company. Andrii texted to let me know he was on his way. He assessed the problem with my oven and resolved the issue quickly. He went beyond that and took a look at my dryer vent and refrigerator. Andrii set my mind at ease with all of them and was very kind and helpful.

    5

    There’s a reason this company has 4.9 stars, it’s because they arrive inside their stated window, they do fabulous work, fabulous means they use actual tools and figure out what is wrong and repair it. They don’t just use a code reader and tell you what part the code reader says needs to be replaced like other companies do (when the only thing that was wrong was the filter)—no shady bs. I’m very impressed and will call this company again.
    My fridge is working again, and I did not get ripped off.

    5

    Our refrigerator stopped working during the busy holiday season, and I reached out to 98 Refrigerator Appliances Repair. They responded immediately, scheduled an appointment right away, and arrived exactly on time. The technician quickly identified the issue, explained it clearly, and fixed it on the spot.

    Their service was professional, reliable, and extremely helpful. What impressed me most was how efficiently they diagnosed the problem and even suggested ways to keep the refrigerator running better in the long term.

    I highly recommend 98 Refrigerator Appliances Repair to anyone looking for fast, honest, and dependable appliance service.

    1

    I had a very concerning experience with this company involving the technician Iosif Momotok. He inspected our washer for an intermittent leak and repeatedly told me that everything looked okay. He then reassembled the unit, closed up the machine panels, and put away his tools.

    About 30 seconds later, I received a text message from him with a $353.28 repair estimate. He was standing right there when I received the text, but did not discuss it with me or show me what was wrong. In my experience, service technicians explain and show the issue before presenting an estimate, so this was unexpected.

    When I asked what the issue was, he said there was a crack. I asked whether he had actually seen the crack, and he said yes. I then asked him to show it to me, and he refused. He said his diagnostic work was done and that I needed to pay the $69 diagnostic fee. He would not explain why he could not show the issue, other than stating that he had already closed everything up.

    I told him I was not comfortable being charged for a diagnosis that was not explained or shown. I also referenced the company’s stated “No-Fix, No-Fee” policy, which says diagnostics are free if the issue cannot be determined. Despite that, he still refused to show or explain the alleged issue.

    At that point, I asked him to leave my home. He refused to leave without being paid and walked into my kitchen, leaned against the wall, and began looking at his phone. He did not call his manager or do anything else to explain, discuss, or resolve the situation. He remained in my home for approximately 30 minutes after I asked him to leave. I had my young child in the house and felt unsafe.

    I ultimately had to contact the company’s manager and the police to have the technician leave. Once the manager, Mykhailo (Mike) Nudga, intervened, the technician left. Shortly after, the police arrived, I gave them details, and filed a report due to the seriousness of the situation.

    After I posted my original review, Mykhailo (Mike) Nudga responded publicly in a way that minimized the situation and included statements that did not match what I experienced or what I communicated during and after the incident. For that reason, I feel it is important to document the events clearly here.

    I am willing to pay for a diagnostic when a diagnosis is made and clearly explained or shown, even if no repair is completed. However, this interaction was unprofessional and frightening. I cannot recommend this company.

    5

    Our fridge was warm and the freezer cold! Called 98 and they came the next day. The repair guy's name is Leo and he was awesome. Friendly and efficient. Took the time to explain what he planned to do, what he thought the problems might be, and how much it would cost us with the different potential scenarios. He quickly discovered the problem (the fan had failed, end of life) and explained to us that if this didn't fix the problem they wouldn't charge us for fix, but only for the inspection and diagnosis. Leo replaced the fan, it worked. On his way out we asked his advice on good fridge brands if we ever need a new one (ours is 12 years old). He's knowledgeable and I recommend him without reservation.

    5

    Speedy service! I gave Leo a call and he came by the next day, then did me a huge favor before I flew out to come by and fix the dryer late Friday night. Nice people, great work getting it running, appreciated the flexibility!

    5

    Needed to repair or replace a 20-yr old disposal so I reached out to 98 Refrigerator Appliance Repair to see if they could help me. They're upfront advise was, repair maybe, replace no problem - ie an old disposal isn't worth repairing compared to replacing with a new unit. We were able to replace the unit in one day with an upgraded make/model for a reasonable price including installation. Quick and easy.

    5

    Leo was great at communicating his arrival time , explained the issue we were having and did the repair quickly .
    I will definitely be calling 98 again for my appliance repairs

    5

    Mike was very attentive to our dishwasher’s issues and went to great lengths to ensure everything was working properly and the job was done right. He even gave some suggestions on how to improve our household plumbing! Would recommend to anyone needing appliance repair.

    5

    Andrii replied quickly to our inquiry and was able to get us scheduled right away. He was very communicative and explained the issue clearly. He pointed out a couple of errors when the dishwasher was first installed and was able to correct them to prevent the issue from occurring again. We highly recommend 98 Refrigeration and would not hesitate to call them again.

    5

    I heard back from Fixme Appliance Repair immediately after reaching out to them about my broken dryer. Tim came within a few hours and fixed my dryer, and it's been working great ever since. He was prompt, neat, and fast. I will call Fixme again, next time one of my appliances breaks down.

    5

    Tim arrived in the allotted timeframe stated and was beyond courteous and proficient. His professional approach and work ethic was greatly appreciated. The washing machine is working like a charm and no longer sounds like a caged tiger! I highly recommend his service.

    5

    Tim was punctual, efficient and prompt in communication. I had issues with my dryer and broiler and he was able to come in quickly and fix the issue with the coils. I would use their services again in the future.

    5

    I called Fixme yesterday evening to have someone to check out my refrigerator, stopped cooling recently. Next day technician Tim showed up, very professional and knowledgable, quickly diagnosed that fan needed to be replaced. He even had this part in stock, so 1 hour after I have my refrigerator back for reasonable price. Thanks Tim!

    5

    Tim is great! Our fridge stopped working around 7PM one night, he was able to come over the next morning, diagnosed the problem in no time, and had it fixed shortly thereafter. Great service + communication.