HVAC reviews in Spokane, Washington

This was our first time to have Mr Chimney come out to our house. From the first moment I was impressed with the professionalism. Our technician was very friendly and informative. He was very detailed and thorough. Also, very personable which I value. They were very careful to be neat and tidy. I feel they are top notch. I would refer to all my family and friends. Thanks for such great service.

UPDATE: After Josh and Ryan rebuilt the firebox and did all the things, I got busy making fires. Then there were a string of texts (that Josh answered even though they were sent not during working hours) about how to make sure the flue was open.

Then the house filled up with smoke. I told him it was possibly user error. Nonetheless, Monday Josh and Ryan showed up again to add some insulation to the crawl space. Also, we had a little discussion about making fires. (Definitely user error involved.)

I may be the highest maintenance client in the history of the world, but Josh and Ryan may be the most patient fireplace workers ever. So grateful to them.

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We bought a house. (Why? Why oh why?) Inspection showed the chimney needed work and the firebox had to be rebuilt. Didn't get done before we moved, so Josh and Ryan spent the two days before Thanksgiving here (and some hours after) doing great work.

Everything about this that could have been a big fat nightmare was easy. Scheduling was quick, and Josh was wonderfully responsive, updating me on the progress, describing the problems, and then working hard to fix them. Ryan's next career might be as a physics instructor, since he clearly loves explaining principles in a way that is both enlightening and entertaining.

No one wants to have people in their home jackhammering away and doing masonry. But if you have to put up with that, these are the guys to invite in.

Lyle and Isiac came to do an inspection/cleaning on our chimney and found other issues that prevented the inspection/cleaning from being done, They could have easily completed the scheduled work and charged us, but they were honest right from the beginning. I cannot thank or say enough great things about Mr Chimney Spokane - they are professional, honest and will be the only chimney company we ever deal with. Thank you Mr Chimney Spokane!

Scott at Mr Chimney is awesome! We have received multiple services from Mr Chimney and Scott has always been honest, informative, and trustworthy, he has even recommended products to us that last longer, are more effective and have saved us money. Thank you Scott, we appreciate you so much!

Scott, the owner was incredibly helpful. He explained all my options and I chose what was best for me. The rebuilt chimney is beautiful. I am very happy with their service. Very friendly people and personable. Most of all, they are honest. You can't go wrong with Mr Chimney!

Kyle and Cameron came to help with a problem I was having with my chimney. After review of my situation they gave several options to fix my problem and left the decision to me. They did a great job of explaining each option. I was really impressed by them.

Scott is an honest and helpful professional who I think deserves your trust and business. He came to my house to give me a quote on cleaning the moss off my roof and doing some roof/chimney repairs. He gave me his honest feedback and recommended replacement even though it meant less business for him (they don’t do replacements). I appreciate honest people like Scott. Thank you Scott!

We've had these guys service our unit for years. They've installed a new stainless liner and kept everything in good working order.
Clean and efficient. Highly recommend.

Mr. Chimney (specifically Lyle & helper) cleaned our Chimney in August. From scheduling to cleaning it couldn't have been better.
So personable and professional. Then in October when we started our fire, the fireplace smoked horribly. I called Mr. Chimney and again from start to finish was friendly, professional and thorough. There was really nothing wrong but Lyle took the time to educate me on how the weather etc. Can affect how the fire works and what to do about it. I appreciated that he didn't immediately go to."buy a new stove", but when I asked about theres he explained to me why they are such good stoves. I won't use anyone else to clean our fireplace & when time to purchase a new stove, they will be my first call. Again, great service from scheduling to finish.

We got our wood stove insert installed December 2022 by Mr. Chimney (which we love) and then the following spring made an appointment to have them come out and clean it. I really appreciated Lial keeping me up-to-date on his arrival time. When he got here he looked it over and said that for our insert it typically only needs to be cleaned every other year with the amount that we use it (since we don't use it everyday as primary heat source). We appreciated his honesty...he was great. Glad to have saved some money.

We Just had Lial and Kameron over from Mr Chimney and they did a great job. Not only were they on time but they were expeditious, cleaned the space nicely, were kind, friendly and wasted no time getting to work and getting it done. I was advised on how to help keep my chimney cleaner during use and I between sweeps. I really appreciated the input. Thanks Guys!!!

We love Lyle he is our new best friend! We would have these guys come back anytime.

I just had Jason & Nick out to service a free standing gas stove in our family room that hasn’t been turned on in over 7 yrs. I had so many questions since I really did not know if we should remove, replace or just service the stove. They provided different options & fully explained each one. Never once did I feel like I was asking a “dumb” question. I ended up having them service it and it is works great. I am very happy I had them come out. Plus before they left each one gave me their phone number in case I had any questions- which I really appreciated; to me that is service above & beyond.

The best! Lyle came to our home and took care of our Chimney problem. He was very cordial and informative. We were very pleased with his work and the outcome. We could not have asked for any better service. Lyle is the best! We will always call
Mr. Chimney for any fireplace issues. They are wonderful!

I had this company, Mr. Chimney, come out to do my yearly inspection on my gas fireplace. In my home they told me it was going to be a service call of $300. I was like, okay. The guys came out, inspected my fireplace. It's a gas fireplace, they sucked out some dust underneath. They cleaned off the igniter with a little wire brush and wipe the glass. They then let me know that the ignitor for the fireplace. Needed to be replaced, okay. That part would have cost a $130. And then he tells me one of the guys that it's going to cost me another three hundred dollars for them to come out and install that part. I understand the first service call C vote to charge someone another one to come out when you are diagnosing a problem and they're going to use your company to fix it and buy the part from you to charge them another $300 piece so you're basically $300 service call has went into. A 700. Almost eight hundred dollar service call that is ridiculous. If this is how much these people get paid then I'm in the wrong line of business. I will not recommend or I will not ever use this company again. Because to me, it is a rip-off. They're not there for the people of the community they're there for their pocketbook.

Lyle cleans our chimney every year! He’s extremely honest and professional. I would highly recommend Mr. Chimney for any of your chimney needs.
-Brandon

Mr Chimney is great! It was very easy to make an appointment and the staff is very friendly! I just had Lial out to inspect my chimney and advise me about repairs that need to be done. He was prompt and very courteous! The prices for inspections, cleaning, chimney caps and the new flashing I will need are reasonable. When it comes time to get the work done, I will definitely hire Mr. Chimney to do it!

We purchased a home in a seller’s market so we had to accept a few things that weren’t exactly as we would have preferred. Our real estate agent recommended Mr. Chimney to inspect and clean our fireplaces.

They came and were very professional and efficient. We discussed options and decided on a pellet stove insert for the basement. Lial recommended the Breckwell SP 22 Maverick. It took a while for the stove to come in but Scott was great at explaining what was going on and keeping me updated. Virgie is great at calling back and answering any questions you have.

The installation process was very smooth. They made sure to ask my preferences and the stove turned out great.

We were so satisfied that we have decided to upgrade the living room fireplace with a new gas insert.

I highly recommend Mr. Chimney for any fireplace or stove needs. They also did a great job cleaning my neighbors roof.

Lial, inspected our wood stove and chimney today.
Very knowledgeable, pleasant and prompt. He gave us a piece of mind
That our system is ready to go.
Thank you!
Maria Harris

Nick inspected our 30 year old gas fireplace and discovered it was not safe. Installed a Ruby 30. It is BEAUTIFUL and puts out the heat. THANK YOU!

I had a great experience with Mr. Chimney when they came to fix my chimney. It was in a bad way. From the initial first inspection (Lyle) to the final touches (Josh and Liam). They were professional, friendly and answered all my questions. I especially appreciated how Josh spotted a few issues and handled them without up-selling or pressure. That's true customer service. I know they went over and above. It looks great. I would highly recommend!!