Reviews of local pros in Spokane, Washington

After getting a recommendation from another company to fix (for $5000) or replace ($12,000) my whole AC system, I called Sturm for a second opinion. Sturm correctly diagnosed, serviced, cleaned and got my AC working beautifully for around $500! Kip was honest and helpful. Cameron was great and answered all my questions. Calling Sturm first next time!

Cameron Reyes from Sturm serviced our gas fireplace, furnace and AC and he did a great job fixing things and explaining everything. I also appreciated his cleanliness using a drop cloth and vacuum. He was also efficient and professional.

When I have problems at home that are beyond my ability to resolve I always hope to find a competent, professional technician. Dave B.t from Sturm has to be one of the best. He had my HVAC problems diagnosed in under 15 minutes and things up and running within the hour on the hottest day of the year. It feels good to work with someone who is friendly and provides helpful advice that will help me use the system efficiently and avoid problems down the road. I don't know what else a person might expect. Well done.

You read reviews and you talk to your neighbors, I even went on Nextdoor for feed back. Hands down this company is great. When your furnace is struggling this is who you want. The heat exchanger went out. It was a 7 year old Goodman furnace. Sadly enough parts cannot be air freighted, they have to truck them in. It took awhile. The loaner space heaters got us through it. The office staff are great at keeping the customer in the know. My fire place was not working either, never used it. That part took 2 weeks to get. All in all I will use them again for my annual check and service.

Sturm sent Chuck out to fix our air conditioning. He diagnosed the problem quickly and came in at a great price compared to the other place we got a quote from. Well done! We are now cool again!

We hired Sturm to install a new gas furnace and air conditioner thru Kip our sales person. They were professional with their installation. The real reason I’m writing is to tell you how great they were two years after the sale. When they installed the exhaust for the high efficiency furnace, the placement caused an issue with my siding. This particular issue had had never happened before, but when they looked at it, they agreed it was their problem and at their expense, fixed the issue costing well over $1000.00 rather than pointing the finger somewhere else. This is the kind of company I want to work with, and why I would recommend Sturm to anyone looking for HVAC contractor.

I cannot say enough how impressed I’ve been with the service from Sturm. From the person answering the phone - yes a person, to the service tech everyone has been fabulous. They were very service oriented and way beyond fair with pricing. I called them on a very cold winter morning to get the heat working in my 92 year old mother’s home and they sent someone that same day. Unbelievable! I called them because we had been pleased with their service when they replaced our air conditioning and heating system. I can without reservation recommend their company.

I had installed new ductless air conditioning system in my very old house, all the installers were kind and courteous and very informative. They stopped all thru the day and explained everything thoroughly. I will use them again if the need arises. Also, the customer service is impressive and much appreciated. We enjoyed choosing the company and will recommend them completely and without hesitation.

Sturm provided excellent service. They have recently replaced both our central air conditioning system and furnace. As an example the technicians responded to my concerns about furnace intake airflow and made appropriate static pressure measurements. They then adjusted intake ventilation accordingly. At all stages of process communication was excellent. The entire Sturm Team was great to work with and the prices were fair and competitive.

Very pleased with the entire process of relocating my AC unit - from the quote, to the pre-work, to the final product. The technicians were great to work with and involved me in even the small aspects of the job that made the final product just what I was looking for. And - all done for a fare and reasonable price.

I wanted to try a new provider and went with Sturm. Their residential maintenance agreement was comparable in price to what I've been paying but with more perks. John F. came out on 5/27/25 to test our system and get it ready for summer. He was professional, on time and gave just the right amount of details.

I'm looking forward to a long-term relationship with this local company!

Sturm Heating and Air Conditioning are a class act. Spokane Comfort Systems installed our unit a few years ago and have since merged with Sturm. We had some ongoing issues with our mini split system and Sturm did the right thing and stood behind the work of their new partner. We really appreciate the way they engaged honestly and, after getting all the facts, handled the situation in an equitable way!

We just had Sturm come out and do an install after getting many other quotes. I appreciated their professionalism and willingness to negotiate on price when we told them about some lower price point quotes. They did a GREAT job on the install - super clean work, and nice guys. I would absolutely recommend.

We Have Used Sturm Heating For All Of Our HVAC Needs And Recently They Replaced Our Aging Furnace And A/C- Top Notch Service As Always And Would Highly Recommend Them To Any Home Owner. Dr Andy From The Sturm Heating Commercials Used To Be My Neighbor And They Were A Wonderful Family And A Big Shout Out To Joe Who Rushed Out To Replace A Faulty Thermostat And Exhibited Exceptional Customer Service.

Jason McCann was extremely thorough inspecting our older forced air furnace and air conditioner systems. He identified several important issues and addressed them. We highly recommend Jason at Sturm H&AC, and we look forward to him returning next summer.

I had Sturm come out and clean my ducts, I had another company do it previously; they also did a good job. However what set Sturm apart was having 2 people do the service, I felt like their attention to detail was a bit better and the techs were able to get the vacuum down my stairs without my help. They were focused on their job and got it done with minimal interruption to me and my schedule; once they were done they cleaned up my furnace area, had me pay and then were on their way; no waiting around wasting time. I will hire them again for future needs; solid work.

The techs were extremely curtious and kept my home clean. He was extremely gracious and making sure that I understood how to work all of my new equipment. He emphasized it's a one-year parts and labor warranty. I was very comfortable with all of the workmen who came including the plumber and Steve's to assistance. Recommend them to anyone looking for a new equipment

I am very happy with the service received from Sturm. Micheal Whitfield, our service tech was efficient, showed us all of the results from our heat pump. A pleasure to work with him and Sturm. We have used Sturm since 2001 and highly recommend them.

Extremely Happy! That's what we are. We finally purchased a new Furnace and Air Conditioning system. The installation was quick and easy Canyon and Joe were amazing and Zeus and Millie love them(Our Dogs). Thanks Sturm Heating and Air Conditioning. We Recommend you.

Collin and Darren installed a mini split system for me. They were courteous, respectful, and very professional. I have had Sturm complete projects for me in a couple of homes now and have been extremely pleased with their work. Don't hesitate to to hire these folks for your project. You will not be disappointed.

Replaced 30 year old heatpump/HVAC with everything new. Sales was extremely responsive and non-pressuring. Felt like service was premium and highly professional. All around - good job.