Reviews of local pros in Spokane, Washington

4.7 based on 8131 reviews Back to the listing
    5

    Jory was fantastic! Give this guy a raise and keep him happy because he'll make whomever he works for rich. He was on time, communicative, respectful, clean, and thorough. Would highly recommend and Holiday is now my go to HVAC provider.

    5

    So glad I called Holliday! From the initial contact, to the final walkthrough, this company cares about quality. Each team member made an important contribution and seemed to work very well together.
    I appreciated the time spent troubleshooting and customizing their work to best suit my home.
    Happy to give five stars to all who helped....

    5

    Holliday heating just installed a mini split hvac system, amazing guys, did a fantastic job. I had several estimates and the reason I chose Holliday is their knowledge and expertise in this area, other contractors tried to get me into and 18k unit which would not have done the job I needed, they explained to me that a 30k unit was necessary to accomplish my goals and here’s the best part, I only paid an extra $300 for almost twice the power , all I can say…CaLL Holliday!! You won’t regret it!

    5

    Konnrad was great! He wasn't pushy about any sales which was really nice. He helped me understand the benefit of one unit over another. I had a quote from another company last week, which price wise was actually a little bit lower. But thanks to Konnrad being so patient and informative, I feel more confident going through Holliday for my HVAC needs despite the cost being a little bit higher.

    1

    The service person was very professional and honest. The office, not so much. I signed up for their $99 tune up special, then my furnace had an issue so I called to change it to a repair. They ended up charging me for BOTH the tune up and the (very high) diagnostic fee even though the gal said they basically do the same thing during the diagnosing process. I was under the impression the tune up was canceled (since they canceled that appointment and changed the date to when a repair tech could come). I called to discuss the charges and she wouldn't budge. Additionally, the part was more than double what I've paid for a capacitor before but I just wanted it done so I agreed - $211 (+tax). The total cost was near $500... to replace the capacitor. ($139 diagnostic fee AFTER a $50 discount for waiting over a week for an appointment, plus $99 tune up, plus $211 part, and then tax) VERY DISAPPOINTED. I won't EVER use Holliday Heating again!!!

    5

    Super friendly and high quality service. Their technician, Daniel, is a really knowledgeable guy and was able to talk us through what was going on. He gave us really honest advice, he was patient with his work, and it didn’t feel like a sales pitch when he was going over the issues, and got us up and running! We’ll be using them again.

    5

    Ryan (sales man) was honest, reasonable, kind, and down to earth. Very helpful as I was picking out a new furnace and air conditioner. Ryan (HVAC specialist) spent 9 hours at my home updating everything and we was kind, respectful, and did great work

    5

    These guys are great! I made a mistake and missed our first appointment. They rescheduled, showed up on time (again), and did a wonderful job installing my new thermostats! Will definitely call them next time I have an HVAC job. Thanks Nich!

    5

    Super quick response and repair! Jessee was awesome. Great customer service, knowledgeable, and my furnace is fixed!!! Yay! 10/10 recommend. Going forward, we'll be giving our business to these guys for all our HVAC needs.

    5

    Dry pleasant and knowledgeable. Grateful that it was the same person that service my system in January so he knew exactly was needed to fix the problem. Just needed to adjust the settings so it is working exactly as it should.

    5

    Outstanding communication, punctuality, and work. The notice of the technician inbound provides customers with sufficient notice to prepare, i.e. put pets away, open gates, etc. Arriving within the projected one-hour window is appreciated as many businesses provide a two- or four-hour range, the technician was friendly, knowledgeable, prepared, and professional. Floor covering were placed from the point of entry to the installation location, another sign of a high-quality business. The water heater installation was faster than I anticipated and the area was perfectly clean upon departure. For those desiring a high quality, fairly priced, and professional job, I highly recommend Holiday.

    5

    Connor was on time, professional, kind, a good communicator and put up with my dog :) I loved that I got a text ahead of time from the company with a picture and profile of Connor. And I appreciated the follow up email with all of the pictures. Connor took as he did his work on our furnace. The whole process was easy and very reasonably priced.

    5

    Connor successfully quieted and fine tuned our new heat pump. He was professional and friendly. I recomend Holliday heating for their quality, timely and professional service. As this was the first maintance visit needed soon after the new unit was installed, the visit was free. This is a very nice service that Holliday provides.

    5

    Holiday membership is great - two free tune ups a year and a discount on filters. Alexander Bustos came out - he was super knowledgeable, kind, and an overall pleasure to have out.

    5

    Holliday was professional with all communication and scheduling. I wanted to go with a company that had a good reputation and I am happy with choosing them. Jessee was a knowledgeable technician and did a great job as well. I can't speak on price because didn't have time to have several quotes from other places (plus it wasn't a large job) but I felt that the pricing seemed about what you would expect for a larger company in the area. They will be my go to for AC and furnace related maintenance from now on.

    4

    Matt came to give me a second opinion on whether my furnace was broken and then an estimate on a new one. Matt was very professional and easy to talk to. It is clear that the company is very customer service focused and puts a lot of emphasis on being detail oriented. The bid they offered was the highest of the companies I interacted with, thus the one star knock, but the interaction was by far the best and most confidence building - meaning I had a lot better feeling that they would do a good job. So, the question is what you value more, price or service.

    5

    Jared came out to give me a quote on some electrical work. The price was great and he was able to start doing the work right away. I was very impressed and I highly recommend Holliday Heating, Cooling and Electric. Great price and great service.

    5

    A few years ago our furnace had issues. Another company told us it was going to die any minute and we should replace ASAP. Holliday came out for a second opinion. Much more realistic time frame and cheaper quote.

    Then on Christmas eve this year our water heater went out. Holliday had a new one in by new years.

    Great customer service and very responsive.

    5

    Connor did an exceptional job. He got our fireplace cleaned out and services and got it working again after a few years of it not working. He was thorough and explained everything to us in detail. We will definitely be using Holliday again in the future for any fireplace, electrical, etc. repairs.

    5

    Daniel and Holliday heating did a great job fixing our boiler. Daniel’s assessment was thorough and honest. He showed us exactly what the problems were and he took the time to explain in a way that made sense. He called the boiler company and investigated warranty information to make sure we made the best choices. Great experience. Will be using them for maintenance and anything we need in the future. Highly recommend!

    5

    The Condensate pump was blowing water everywhere when the furnace would come on. Joe Horn was a welcoming sight. Not only was he courteous, concerned and calming...he was like having a family member visit with smiles and easy conversation. He was quick and efficient and knowledgeable and we are very happy with job well done. He is a compliment to Holliday Heating!!!