Constraction reviews in Tacoma, Washington

I cannot say enough good things about SERVEPRO of Tacoma. We hired them after we experienced significant water damage. They were always professional, worked hard, and got in and out of my home as soon as possible (while still doing an excellent job). Marquise was absolutely wonderful -- always willing to answer my questions and kept me in the loop about the steps he was taking during the entire mitigation process. Because of him and his crew, I would not hesitate to hire them again.

I had great experience with ServPro. They were professionals, took the time to explain the project and did a great job. I want to thank all the technicians that came to work on the project, especially the 1 st technician, Mau I believe that’s his name, he’s Samoan I think. He did such a great job and worked very hard. Once again, thanks to all the team.

We were very impressed with the excellent service and repair done by Nick Blakeway. In the last 3 months, Nick took care of 2 separate floods with mold present in our condo. He is very professional, a hard worker, extremely neat and meticulous, even when covering our floors, appliances and immovable objects on the walls. His friendly personality was a added plus!
We would gladly use Nick’s services in the future but certainly hope they won’t be needed!!

From the beginning of my initial contact with ServPro, I was very impressed with their communication and customer service. They follow up with you fast and sends out a pro out fast as well. There was a leak in my ceiling in one of my rooms. Andrew Johnson and his crew came out to mitigate water damages and they were very punctual and professional. I really appreciated how thorough and thoughtful they were in handling the situation and continuously kept me informed. They got the job done fast and on time.

Moe, Lloyd, Landon, Justin, and Mahad were amazing at helping us restore and clean up water damage. They were responsive, hardworking and cared for our home like it was their own. Would highly recommend them if you find yourself in need of their services.

Nick Blakeway, Amanda and Tamra were hard workers and very professional in packing and very meticulous identifying all damaged items. Always on time to work and kept their area of operations clean daily. My wife and I are very pleased to have worked with them. Also when I got sick and was hospitalized they sent me a get well card that touched my heart 💝 during my recovery. Thanks guy’s we will always remember you and your courtesy/caring attitude.

Had the pleasure of Burg,Moe, Drew,William, and H all working in our home and totally respectful, care and consideration was a 10 for our family. These times arent fun and these guys go above and beyond to make the discomfort from a tragedy in the home to seeing the light on the other side 💯🚀🚀 thank you guys 👍🏾👍🏾
Totally will recommend this SERVPRO to any other ppl I know that may experience tragedy in their homes due to fire or water damages.

Mahad and Ty were great! They were just so kind and always made sure they were respectful of our space especially with 5 littles running around and never did they seem annoyed. They actually always made time throw a quick wave or smile at them. They were really professional and made our first ever incident seem less scary by how well they explained things out. Burgess was also really great as the lead in making sure all of my concerns were quickly addressed. We’ve had a few people in and out of the house the past few weeks and I’m actually sad to see them go (but also really excited to be getting my house back together). These are people that know what they are doing and are gonna make sure you get quality work. They didn’t take short cuts and always went the extra mile to ensure we got what we were happy. Would totally recommend them and while I hope I never need them in the future, I wouldn’t hesitate to call them first.

All staff were very knowledgeable of their responsibilities and followed Tamra's instructions appropriately. They were all friendly, and courteous and performed a thorough job of cleaning and were very careful with our belongings the entire time. The work was completed in a timely manner and we are completely satisfied.

I worked with Marquise and Mo's team and they we're absolute pros. Knew exactly what needed to be done and I always felt that I was completely aware of next steps. They completed the project extremely fast and the high level of communication kept me comfortable the whole time. Would work with them again in the future.

We had a burst pipe and significant flooding to both our downstairs and upstairs. Marquis came the next day and began work right away. Andrew the project manager, Will, Ricky, Burge, Elijah and Jordan were the crew that completed the work over the next week. Always, friendly, prompt and willing to answer all my questions about the process. They worked super quickly and I'd recommend them to anyone who finds themselves in this situation. Great company!

Mahad and Ty were incredible. Not only with their attention to detail, but answering my questions and being respectful when in my home and if my kids wandered around. The scope of work ended up lasting two weeks, and they were very professional and friendly during every interaction. They were very knowledgeable and skilled. Very thankful they were our ServPro team and although I hope I never need the company again, if I ever do - I'll be asking for them both by name.

Joe was such a big help for us! He made sure everything was done right and explained what he was about to do. Made sure to call/text to let us know when he was arriving for the job. Definitely go with these guys!!!! Better than service master in my opinion.

After a second floor washer flooded into my kitchen, this team came promptly and worked hard and smart. William (and his team) saved the hardwood floors, dried out the timbers and took down insulation and wallboard for replacement. Excellent job. And they kept me calm and well-informed.

10/10 for ServePro. They did an excellent job and were very professional. Will was very kind and explained everything in a way I could understand. I appreciated their timeliness and great communication! I hope to never having another flooding incident ever again. But if I do, I’d call them EXPEDITIOUSLY!

Very courteous and professional - these guys know their work.
Thank you so much Moe & crew :)

Moe and his crew were thorough, conscientious, and friendly. They accommodated our concerns at every stage and tried their best to keep demolition to a minimum. We were well taken care of from the day they arrived.

Andrew the team lead (and Marquise his project manager) did a fantastic job of getting the dry out and tear out done in our two rooms that had a pipe burst. Andrew and his team were polite, professional, and helped me keep my sense of humor about this small disaster. I was kept up on timeframes, and they showed up when they said they would.

Before he left, Andrew took time to explain what they found, thus saving us a bunch of money putting in insulation we didn't in fact need. They were careful of our furniture and our cat. Before they left they double checked to make sure everything was dried out and we were fully ready for the next stage of repair.

I would recommend them to anyone who's had a home disaster. Much appreciated and job well done!

ServPro responded very quickly after I contacted them. Patched a hole in my roof - fortunately, as the next morning we had more rain. Moe and Drew removed the wet insulation from my attic, and checked daily to see that a soaked ceiling was drying properly. Always showed up when they said they would and cleaned up thoroughly after their work. Thank you.

We had Moe and Will come help us with our flooded laundry room, kitchen and basement and we were impressed with both of them. They knew what needed to be done and were very accommodating to our wishes. We felt like we had met two very nice friends. The results were extremely well done and everything was nice and dry. We give them both a big 10 out of 10. Thank them for us.
Helen and Richard Wells

Moe & crew did a superb job on the cleanup job after sewage leaked into our home.
On- time every day, very knowledgeable, great follow-through on all aspects of job.
Moe possesses great communication skills!
We would definitely recommend them to friends & family without hesitation.