Constraction reviews in Tacoma, Washington

Moe and his crew were exceptional. They were professional and trustworthy. The work they did and the speed at which they completed their tasks was remarkable. The whole crew was constantly happy and if a problem arose, they would solve it and still complete their tasks on time. I would recommend this crew to any family member or friend if they needed their service. My family and I consider us lucky to have landed Moe and his crew. Burgess as the project manager was very helpful and his communication each time was quick and timely. Having our house flood was chaotic and stressful, but this crew undeniably was a positive experience for my family and I.

Servpro of Tacoma has done a great job for us. They were able to come onsite asap, assess our situation, come up with a game plan, and do it all smoothly. During each trip down, the onsite techs were friendly, communicative, and knew what they were doing. Regardless of which tech I spoke to, he knew the work and what needed to be done. They explained each step and what potential issues may arise. Once it was near completion, they explained the results, and even offered services to repair damage from our situation. This team was prompt, friendly, and professional. Would definitely recommend their services and though I hope not to need their services again, if I ever do, I will reach out to this team!

Came home to a water mess in our home. Almost as quickly, the crew from Servpro started cleaning it up. Nice personable people, supportive and knowledgeable of the work they do.
Thank you to the entire crew mainly supervised by Will.
We appreciate their care for our home and helping to put it back in shape.

YEEES!!! i PRAISE GOD for "Will", Ryan, & Shawn doing such a quick & wonderful job of cutting drywall of ceiling,
pulling up tiles, notifying us of current issues,
mentioning possible issues,
telling us what to expect next,
& fixing issues in our home!
Even the plumber from another company, complimented the Drywall cut Serv pro did!
We were new to all things that had to happen,
& Servpro-"Will" was so patient with all of my questions!
No matter if i had to ask him the same thing over & over again, he still answered with compassion, grace, & care for how we felt.
i appreciate this Serv pro team moving swiftly in everything they did 😊
i Praise God for Will's work ethic, & all the help of his team! In Jesus name Amen. Let's Go!

Servpro of Tacoma did an excellent job of detecting and mitigating the water damage in our house. Will and Troy were professional, polite, and careful with our furniture and floors. They were always on time and stayed until the job was properly done. We really couldn’t ask for better! Thank you so much!

The crew that came to our home were particularly courteous, polite, and helpful. They were prompt arrived each day at the time they said they would and kept us well. Informed of what would be done during each visit and what we would expect to follow during this time of unexpected disruption, all of this was very much appreciated. I would recommend this team highly.

Excellent customer service! Mo, Chris and Drew explained the process from start to finish and thoroughly answered all my questions. They were polite and kept all of their work areas clean and neat. They were careful with our belongings when having to move them. They were truly there to make a stressful situation as easy as possible.

The crew was always on time and professional in all aspect of the cleaning. Love you guys!

Andrew & Andrew did a great job assessing the needs of my water damage and communicating the next steps in my claim. Servpro was professional and easy going through my experience. I would recommend them!

I am just elated at the professional workmanship of the crew that came out to my house to clean up and fix my floors in the Kitchen and sun room and laundry room.
Burg the project manager was excellent he described the full process of repairing the kitchen floor and laundry room floor and sun room floor. He left no stone unturned in the information and process of clean up, repair of all effected areas he also answered all of my questions regarding the situation he is very knowledgeable about all aspects of the job and I felt very confident that the job would be completed with perfection the crew that came out to do the work Moe and Nick are the best knowledgeable and courteous friendly people. When they arrived they first covered the floor as to not damage it then began putting in the equipment needed , they carefully removed furniture and boxed up small items and carefully placed them away from work areas. They were also working very fast and efficiently at the processes to dry the affected areas. Nick was very attentive about the process of drying out the areas that were affected by coming out each day to monitor the progress of the drying and to take care of any other issues that may be present . Moe was the best he knew everything that was going on and every process and timing of each to keep everything progressing foreword. I couldn’t have asked for a better group of people to take on this project, and they had great respect for me and my home and the job at hand.
If ever anything having to do with repair of my home happens again I will definitely be calling Servpro! And anyone that has or needs help in this manner I recommend Servpro.
Thank you so much Burg, Moe and Nick great job guys you’re the best.

Just like a lot of people in the PNW a few weeks ago, I had the unfortunate experience of dealing with a broken pipe in our garage attic. Moe and his crew were assigned to us and I'm super happy they were. They exceeded all expectations.

Moe is probably one of the nicest individuals I've ever had the pleasure of meeting. His approachability and professionalism immediately put us at ease. From the moment they arrived, it was clear that him and his team were there to help in any way they could. They were super thorough in their inspection and cleanup, leaving no stone unturned to ensure that our garage was returned to its pre-damage state.

Their honesty and hardworking nature were evident throughout the entire process. The crew meticulously cleaned everything, treated any mold they discovered with great care, and wiped down all surfaces to ensure that our space was not only dry but also healthy to be in again.

I cannot express enough how grateful I am for the work they did for us. Their dedication to quality work and customer satisfaction really stood out in a situation that was incredibly stressful for my family and me.

If you're ever in need of cleanup and restoration services, I highly recommend Moe and his team. Their exceptional work ethic and customer service was as good as it gets. Thanks, Moe!

Nick and the Servpro of Tacoma team were the best thanks to Nick's professionalism and knowledge we were able to get through a very difficult time very quickly we appreciated the work thank you Nick Services performed were dry out after a flood and restoration

We recently had Serv-Pro at our house for a water leak and Will and his team did an excellent job! Will did a great job of communicating through the whole process and his boss Burgis showed up one day to check progress and try other solutions. We really appreciated the communication between the Team as well. Will, Joe, Burgis, Lloyd, and Floyd worked together for the best outcome. I especially appreciated how personable Will and Joe were. They put us at ease. We would definitely choose Serv-Pro again. Thanks guys for all your work and effort!
K. Byers 😊

Moe, Burgess, Floyd and the crew were courteous, respectful and professional! We are very happy with their work and services!

Burgess, Moe and crew were great to work with and did a good job with handling our water damage. They took care in removing our granite counter top, cabinets and all contents.

We had our basement flood on a Monday evening and throughout the night. We called the company the next morning and they quickly arrived and gave us a quote. Great service from Drew and Lloyd and with the Office member on the phone.

I contacted SERVPRO after already paying a hefty amount for a professional mold inspection. I explained that the mold had already been identified and I simply needed a remediation quote. Despite that, they wanted to charge $350 + tax just to come visually look at the mold and give an estimate. There was no need for them to locate or test the mold because I already did that. Charging $350 just to provide a quote felt excessive and unreasonable. Their pricing for this step seems crazy, and I would strongly recommend looking at other companies and getting multiple quotes before working with them.

Moe and team did an amazing job drying our home after the water supply snapped behind toilet. Very professional and knowledgeable. They even were great with our big dog. Thank you Moe, Burg, Sean, Drew and Heather. Highly recommend SERVPRO of Tacoma

Great team that did a great job with water mitigation at my place. 4 stars because of two things.
1. The assigned PM could do a better job at communicating and providing updates on the timelines of when the job is expected to be completed. As the customer, I should not be reaching out every single time to get updates just to be given a non conclusive update.
2. Could do better a packing out stuff, a TV sized box should not have one tiny item packed in it and the rest of the space filled with papers. Takes alot of time to unpack these single items.

Did a fantastic job nonetheless!

This crew was great! Their communication and professionalism was outstanding. From the beginning of our project to the end they were prompt to get work started and completed. They were always friendly and portrayed a positive attitude and professionalism. I would highly recommend them to anyone in need of their services.

Our air conditioner repair services were expertly performed by KFE Dryer Vent Cleaning & Air duct Cleaning Services Of WA. The system is currently operating flawlessly after a speedy repair. Additionally, they recommended dryer duct and vent cleaning, which significantly improved performance. A mold examination was carried out during the visit, revealing some minor moisture issues. They provided helpful advice and a comprehensive explanation of mold removal choices. The service seemed really meticulous and well-run.