Constraction reviews in Madison, Wisconsin

Excellent job with our garage door frame. Very efficient.

Service person arrived promptly for minor work. At all times I was treated as I would have expected to be for a large project. He was in and out within 20 minutes. I'll be calling them first for all exterior work in the future.

I called Total Exteriors today to get some help identifying the brand and color of my existing aluminum siding. It took them less than 10 minutes to identify and they gave me all the information I needed. I honestly didn’t know where to begin on my search for this information so I am glad I called Total Exteriors. No pushy salespersons, just educated me and helped me understand my options. Even though they didn’t make a sale, they still helped me get the information I needed. When it does come time to replace my siding, I will be calling Total Exteriors first!

I had a new roof put on my house. Hottest day of the year but the crew showed up early, got right to work and finished a big roof in a day. They did an amazing job cleaning up the yard and driveway. I’m very pleased with this company.

From start to finish they were fully present and worked directly with insurance. It was as stress free of an experience as one could get considering it was hail damage and repair. Full shingles and some further damage discovered on work day. The crew was in and out in a day. They were very courteous of my pet presence and avoided certain windows, without being asked. From rep to crew to completion was a very easy and good experience. They showed up with high quality roof material options, process both the manufacturers warranty and provided service warranty. The other remarkable thing was their speed, as soon as the contract was signed, orders and schedules were made and within 3 weeks everything was complete and my new roof looks beautiful.

Very happy with the siding/soffit job! They fixed everything I needed and did an amazing job! Highly recommend contacting this company for any exterior work needed on your home.

We worked with Than extensively on acquiring the best bid for our siding project. He came to the house and prepared our bid in a timely manner, and offered suggestions all along the way. He was professional, kind and very helpful, and the bid was very competitive. In the end, we decided to go with the more local contractor. But we would recommend Total Exteriors in any bidding process.

The 3 man crew did a great job repairing the siding. Thanks to everyone on the team.

Preston is so incredibly friendly and professional. The siding was coming off my wall. The other contractors I spoke to said they'd need to be replaced and quoted me something just shy of $700. But Preston was able to come by before the others and reattached the siding in a few minutes. His number is now saved in my phone. The moment anything happens from here on out he's the one I'm calling. Just astounding.

Dan and TE team were great to work with. We had a new roof, siding, and gutters installed on our house. TE team were with us every step of the project. The crews were considerate of our home and did a fantastic job! We love the aesthetic of our “new home”! We highly recommend TE for roofing, siding, and gutters.

Our salesman Tony was great to work with. Clear and prompt communication throughout all the endless questions I had. When the job was assigned a project manager several things started slipping through the cracks. I had to continuously follow up to get answers and updates on the status of our project. I then tried to contact our project manager with no response. I called the main facility in Madison and was told our project manager was no longer with the company. That wasn't communicated to me until I called them. Once I spoke with our new project manager I found out our supplies wasn't even ordered and he did get things ordered and moving along. The roofing guys did a great job and communicated clearly. They cleaned up after themselves and I wouldn't of known anyone was on the roof. However, the subcontractor that they hired for the siding on our house did not do a good job and even broke one of our windows (which RJI did replace at no cost to us, which is why I am giving a star) when I expressed the concerns about several things that were done poorly I was told the issues I am bringing up are cosmetic and they are things only I would notice, which is what I was told by a guy named "TJ" however if we were to resell our house these issues would be noticed by any buyer because you can't miss them. Numbers were crooked on our house which we had them take off and replace a new piece of siding so we could do the numbers ourselves. When our downspouts were put back on by the contractor one of them was broken and placed on a rock to make it look like it wasn't broken. The caulk that was completed around our a/c line is so embarrassing it's almost sad. When they took off the siding and foam board there was pieces of everything all over my mulch, completely covering my mulch. When I said something about this I was told I could lay new mulch over it..The siding on part of our house was initially done wrong and thankfully Tim came to our house to check on things because it had to be completely taken off and redone. Seams were not taped on the foam board, which would have caused water damage. Siding was nailed too close together. There was no caulk around our windows initially. It took 2 weeks for siding to be completed on our house when our neighbors had their projects done within days. Our entire neighborhood was redone due to a hail storm and to see other quality or work compared to ours is upsetting. This whole experience was very frustrating and I would not use RJI again for a future project or recommend them.

*edit-
Todd, the regional manager reached out to me regarding these concerns. He got the issues taken care of when weather cooperated. I appreciate Todd reaching out and wanting to get things taken care of for us. I appreciate his communicating throughout the follow up process.

My wife and I were very pleased with RJI. Tony was a pleasure to talk to and work with to get things underway with our roof and siding and the crew that came out was fantastic. Communication was great, the crew worked quickly, and did the job very well. We highly recommend working with RJI!

Unprofessional and substandard workmanship! Deceiving sales practices. They are General Contractors that sublet the work to out of state roofing companies. They tried to over charge my insurance company when they replaced my roof on my house. $55K for one day roof job!

Prompt & professional service!

From the sales team to the management team to the actual work the experience was wonderful, helpful and professionally done!!
Thanks

Great people to work with. They came and quoted me for new Pella windows and roof and they got them approved by my insurance company. couldn't be happier.

Crew did a great job. James was easy to work with and kept everyone informed. Even arranged for second inspection.

Great company to work with. Had hail from a storm in June and they got my insurance to pay for the roof!

They roofed it in a day and I couldn't be happier. Clean up was great.

James Larkosh and RJI worked with me and my insurance to make sure I was paid out correctly for all the hail damage to my house. He was able to identify damage that I would not have known was from hail and made the whole process easy. Thanks guys!

We worked with James, and he was amazing! From start to finish he was prompt, professional and helped us to get our claim approved. Would highly recommend.

RJI was amazing start to finish! Very happy with our roof and siding. Would recommend to others!