HVAC reviews in Madison, Wisconsin

4.7 based on 717 reviews Back to the listing
    5

    Southport Home Service has been incredible from the start. Bookings and estimations were easy and our consultant Jackson was so wonderful! He never pushed us to buy anything and helped guide us to the right decision after answering lots of questions. Highly recommend both Jackson and this company.

    5

    Southport Home Services is a great company and a great choice to take care of your HVAC needs. Although we have dealt with a couple of the other local service companies, we were lucky to come across Southport when we were ready to replace our furnace and AC. They made good, solid, recommendations, suggested going with a heat pump, and did NOT try to upsell us on more than we needed.

    Jackson Barrow and the installation team were fantastic to work with; knowledgeable, patient, willing to explain and educate as they did their work. They fixed some issues with the previous system's infrastructure and made sure we were well taken care of. When we had a minor issue (no fault of Southport) Jackson and team came back out prompltly and took care of it, despite our request being a bit of extra work for them.

    I really can't recommend them highly enough!

    5

    Always meets their commitments with skill and attention to detail. Southport has managed our plumbing and HVAC for close to 10 years with best in preventative maintenance. As a result, they are the best cost and highest quality in their field of expertise.

    5

    Andrew was awesome. He was quick to put covers on his shoes and find the problem. From there he got the supplies needed and fixed the issue quickly. I’d highly recommend using this company.

    5

    Everyone I spoke with was very professional. Phone calls were returned quickly and all work was completed on time.

    5

    The technicians were great, they finished quickly, showed me the work performed and explained it all to me. I had a great first experience with this company.

    5

    Alex Rewolinski was our plumber and he was a very friendly and professional person. He was able to get everything fixed and resolved with our kitchen sink in under an hour and made sure we were satisfied with the results. Great experience especially to have right before the holidays!

    5

    The instructions was good with a respectful techiecan definitely recommend

    5

    Great service, including diagnosing the issues with our previous system, walking through the options for repair vs replacement, and a smooth install of the new system. Pricing was also really competitive!

    5

    Jacob and Jackson came to our home in Verona and did an awesome job. They were very knowledgeable about our air conditioning situation and discussed options for a new thermostat. They even helped me connect my phone to the new thermostat. Very friendly and personable the entire time - plus they gave lots of pets to my dog! Wouldn’t have changed a thing about their visit - highly recommend!

    5

    Ryan and Andrew did a great job! On time professional and great attitude

    5

    On one of the coldest days of the year, the team at Southport Home Services came through when I needed them most. Jackson was not only professional and thorough but also went above and beyond to ensure everything was handled with care. Their expertise and dedication truly stood out. If you're in the Madison area and need reliable service, I highly recommend Southport Home Services!

    5

    Had an inspection of our furnace. Technician was very thorough, explained everything in detail. Friendly and very professional. Thank you Vince.

    5

    Southport helped us install some new HVAC equipment. The staff were great, and the new dehumidifier and ERV system keep our house's internal environment comfortable. Our humidity would creep up to 70% on 70 degree days, and the new system works wonderfully to keep the humidity around 50%.

    5

    The Southport technicians were efficient and thorough in their inspection and clear in describing the options for addressing the concerns they identified.

    5

    Personable and professional. Solid looking work, done fast. I can say nothing bad about Andrew and his work today. He put in a new sump pump and a new backup pump for me. Saved me cursing and yelling for 1-2 days and likely 10 trips to the hardware store for parts. Money well spent! I would definitely be happy to have Andrew work on my house again!

    5

    Jacob Monday and Vincent Beyer (both AC/furnace maintenance workers) and Tommy Reynard (plumber) have all been excellent at providing estimates and service.

    5

    AC installation: we couldn't be more pleased with the technicians,they worked well together,were polite,knowledgeable, accomidating. We got the best quote which was all inclusive,including top tier ac,and great crew.

    5

    Very courteous and friendly. We were told exactly the condition of our equipment. After explaining what was good, fair or poor we were given options on how to repair. There was no pressure to take the highest bid. We were told why one bid was better than the other. By that time we knew Jacob and Vincent were going to listen to our opinions. Many times we were asked if we had any concerns or questions about the service from your company, Southport Home Services. An excellent experience.

    5

    I was so glad I chose Southport as the guys were extremely friendly and helpful in answering any questions I had. They took their time and installed both the furance and central air perfectly. I am very pleased with what they did for me.

    5

    Southport has done a great job both addressing new placement of radiators and addressing current radiator issues with clear communication, timeliness, and up front pricing.