Home Services reviews in Middleton, Wisconsin
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Landen was our sales representative. Knowledgeable, friendly, and informative.
Looking forward to installation next week and then no more climbing ladders to clean out our gutters! -
Paul Andres was amazing when he came to do our free quote. He was very informative with every aspect of what the process would entail as well as what the materials they use are made of. Every question we had was answered as well as the ones we didn’t even know we would have. After shopping around, we found Leaf Filter had the best price and the best quality materials for the coverage for our home. From the first step to the last we were advised of all possible outcomes and timelines. The installation time is also sooner than everyone else we spoke with. If you are getting a free quote in the area of Winnebago County or Wisconsin, reach out and request Paul Andres.
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James Donsing was professional, helpful, and a pleasure to work with. He made everything easy to understand and ensured the entire process went smoothly.
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Chris Hamersley was professional, kind, and very easy to work with. He made the process smooth and stress-free, and I truly appreciated his friendly, helpful approach.
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Henry M shares that leafilter is a great product at a great price and salesperson Landen is an absolutely honorable, respectable and all around great person! Hats off to leafilter for having such a decent gentleman representing your company!
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James Donsing was the rep that we met with to discuss the Leaf Filter gutter system. He was fantastic!! Not only did he give us a thorough demonstration of the product, but his price quote was unmatched by others we had gotten! The gutter system was installed the very next day!! Now that is service!! Thank you James for a job well done!!
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MAD05928
BUYER BEWARE!
5 stars so people will actually see this review. I would give it 0 if possible.
Install was completed in April of 24. It is now November.
It has been a journey and not a good one.
The installation crew no longer works with Leaf Filter. So that's a plus. They did not clean up the mess they made. As you can see from the picture with the lines added to it for a good reason. I had an air gap and a leak I about a 3 foot section of gutter. The leak is between the gutter and fascia at this time. Called the 800 number they sent out there warranty guy. He tightened the hangers and slathered the are with silicon.
Still leaks in that area after next rain fall. More of the same was done. This time they suggest to hire a handyman to my wife.
Now the leak is still there a manager comes out to my house. Says the angle of the hangers are wrong. He instructs the trainer on what to do. Along the entire gutter...
Now the entire run roughly 42 feet leaks between the gutter and fascia. On top of that the original leak is worse!
Called the 800 number again. (That's 4 times) this time they redo the hangers and inject silicon into the holes with rubber gaskets on the screw heads.... it fixed some of the leaks maybe 70%.
Time for call 5. This time my concern of my fascia cover and board being damaged from all the "fixes" being made are coming to fruition. I now have a leak in my soffit by the original leak area.
I'm sick of the half cocked band aid cover ups. The original job was botched. Fix it and take ownership. You are damaging MY home.
Update! The leak is caused by damage to my roof. Will update as situation unfolds. 7 total visits to my home still not resolved. The issue has escalated to a leak from damaged shingles. -
The concept behind Leaf Filter seems to be solid. I checked out 2 other gutter protection companies, and was not impressed. So I went with Leaf Filter.
The reason for the 1 star rating is because of the totally unacceptable service when I had an issue with the product.
Here is why. The first time I called and set up an appointment for a service call, it was a no-come/no-call. So I rescheduled another appointment. Again, no-come-no call. So I called again and asked to talk to a supervisor or manager. Was told it's not possible. The person on the phone would send an email to a supervisor. And, since this was a no-come/no call, it would also get sent to the regional manager(s), and someone would be calling me back.
After several days, I called back and asked for a status update for the call back. I was told it would be 3 - 5 working days. So I waited again, for 5 working days to pass. Still no call back. I repeated this for about 20 times, and no call back - ever.
I finally called the sales person and asked what I should do. He gave me a number to call, which I did. It went to the same call center as the other number that I called. So I either called or sent text msgs to him and he gave me yet another number. This one was for the local service shop, which I called. There was a voice response that told me "There is no one here to take your call right now. Please leave a message and someone will call me back". That never happened. Tried that 2 or 3 times and got the same response, which was nothing.
Finally got through to a person who set up a schedule for a service tech to come out. The tech did come out and told me that there was a problem with the gutter and/or leaf filter install. He would need to go back to the shop and talk to them about what to do about it, and someone would get back to me.
After almost 2 months, I called back and asked for a status update. A different person got on the line and told me that it was taking way too long and we should schedule another appointment right now. I did that and scheduled it for 6 days ago. But, another no-come/no-call. Again I called and was told the same thing I was told months ago. See above.
What this seems like to me is that after I paid for the job, Leaf Filter has little interest in following up if something goes wrong. The no-come/no-call experiences are totally unacceptable. Yes they did send a tech out to try to fix it, but It took a very long time, and still it isn't fixed
So I would caution anyone who is interested in purchasing a Leaf Filter system to press the sales person about what happens if service is needed after the bill has been paid. I didn't think I needed to when I talked with my salesman, but I was clearly wrong. 5 months after the install it's still not fixed.
It is because of the service experience described above that I would not recommend this product. -
We worked with Christopher Hamersley he gave us a good price and help us with setting up the install. We are very happy happy with the new gutters!
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James was very knowledgeable and showed other Companies products that compared to Leaf Filter. He gave us time to talk amongst my husband and myself and gave us the price we wanted to pay.
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Paul Anders was our sales representative. He was very thorough and knowledgeable and professional. He was even able to get us an installation date in two days! Thank you
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We didn't get past the consult with this company. The salesman, Chase, originally seemed very nice, but then he came into our house and spent almost 2 hours trying to sell us the product and was VERY pushy about getting us to sign a contract immediately. We told him no, that we wanted the chance to talk about it ourselves and take a couple of days to decide, and he would not take no for an answer or leave our house. I understand that he is doing his job, but this went well beyond that. He made us extremely uncomfortable and I had to be very firm in asking him to leave. We are two women, and so having a strange man in our house who was being incredibly inappropriate about respecting what we were saying was really shitty. Also, he absolutely lost our business. Had he simply given us a quote and left (which is how every other salesperson we've dealt with in home renovations has behaved), we would have been calling later this week to schedule. But his behavior made us feel unsafe and not listened to, and we will be moving forward with a different company for this work.
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Good morning,
I'm very upset with the install of the lights, lights don't work, they are stuck on blue. Called manufacturer and was on the phone with a tech and he came to the conclusion that it's wired wrong. I can control 14 lights from the app. Which he told me is where the wiring problem is after the 14th light. Also going around the house and looking closer to the workmanship of ur crew is an embarrassment, one section metered and the mating section for the corner is not metered at all getting ready to fall off the house. Wiring sticking out not laying in the C channel properly. I couldn't control the lights on Christmas, they were stuck in blue for the whole holiday, total embarrassment for my wife and I. So I'm going to ask u get a crew here ASAP and go thru the whole wiring that ur crew installed and miter all corners properly. I've had alot of issues with Leaffilter/ install, from install timing, losing overtime because ur crews can not communicate with the customer. I am tempted to just tell u to take this off my house and I want my money back, but I'm giving Leaffilter one more chance to get this right.
I called the manufacturer and they were even embarrassed of the pictures I sent them.
So again the crew u send is going to go thru the whole lighting system and I'd like see a supervisor on site to make sure it's done properly ASAP. If we can not get this fixed in a timely fashion then I will have no choice but ask for my money back. -
Chris Hamersly came out the day after I called. He inspected our current gutters, took measurements and explained LeafFilter advantages over other systems. By the following Tuesday we had LeafFilter installed. The installers were polite, efficient and cleaned up the yard thoroughly when they finished. I would definitely recommend calling Chris and having him come out!
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Just signed up for an awesome upgrade to my gutters. I had a million contract questions, but my salesman, Paul Andres, answered them all in detail. He was very patient! I’m looking forward to installation next week by some more great LeafFilter personnel!
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Met with Christopher Hamersley, who measured our house, inspected current gutters, and helped us decide what was best. He offered a price with new gutters, but said we didn't need them, and gave us a better price that worked with our gutters, and fit in our budget. No high pressure to sign anything, offered many options, and showed us what the competition offers. Felt comfortable having him in our home. Gave a great discount for cash payment, too.
The installer was very courteous, went above and beyond working with our old porch, and finished faster than expected. High quality parts and work.
Would recommend to anyone. -
I was visited by Chase Klein to share about LeafFilters products and service. He was personable, knowledgeable, and helpful. The product and its value were made evident. I will be saved days worth of gutter work over the lifetime of the product. Thank you Chase!
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Chase Klein was very knowledgeable of the leaf-filter product. Explained everything thoroughly in great detail. Chase was pleasant to work with… Was able to make a deal on gutters as well the gutter protection at a fair price.
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James Donsing was an absolute pleasure to work with. He is extremely knowledgeable about the LeafFilter system and took the time to clearly explain everything, making sure I felt comfortable and informed throughout the entire process. His kindness and professionalism really stood out — he was patient, never pushy, and genuinely focused on helping me find the best solution for my needs.
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James Donsing was honestly great to work with. He’s just a genuinely kind person who made the whole experience feel easy and relaxed. From the start, he treated me with a lot of care and respect, and it never felt like he was just there to “make a sale.” He took his time, made sure I was comfortable, and really looked out for me throughout the process.
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The product has been great so far and works exactly the way it was described. It’s reliable, well-made, and has already given me peace of mind knowing it’s doing its job. James Donsing was very helpful during the entire process and made sure everything went smoothly. What I appreciate most is that he didn’t disappear after the sale — he has continued to be responsive and available whenever I’ve needed assistance. That level of follow-through says a lot, and it made this a very positive experience overall.