HVAC reviews in Milwaukee, Wisconsin
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Aaron, Nick, & Joe have been a pleasure to work with through a very difficult winter season. Highly impressed with their continued compassion and dedication.
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Kurt was great. Very thorough. Looked over the whole system. Noted several inefficiencies that could be responsible for the problems.
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Had 2 tune-ups & some minor fixes (replaced humidifier controller, fan & radiator valve) of our home forced air furnace & rental property boiler this morning by Action Heating & Cooling. We appreciated Mike's availability with a few days notice to look at both the furnace & boiler this morning, as we specifically requested a steam boiler expert for our needs due to issues with generalists who aren't as familiar with single-pipe steam boilers. Talked with Tanya a few days ago to schedule it, and was told the $75 hourly rate for boiler work & tune-ups & the flat $129 fee for forced-air furnace tune-ups. Was charged both a flat $150 boiler tune-up fee & new $99 hourly rate (1 hour today) for the boiler tune-up that took 20 minutes & wasn't complete compared to the last tune-up with Action (just cleaned burners & raised pressuretroll this time-not recommended to increase pressure in our setup), didn't clean low-water cut-off probe or water sight glass. Verified that experts recommended against adding more water than needed, so didn't take his advice to flood the boiler with a 2 minute vs. 10 minute current low-water cut-off water refill delay due to system condensate water returning in about 5 minutes anyway. The white plastic drain-box was left off the furnace after the tune-up and we noticed about a gallon of water around it later that evening. Called the after hours number for service and didn't have a good experience with the operator-she didn't provide her name & told us we'd be billed for the trip to fix the leaking furnace. So much for the 30 day labor warranty guarantee we see on our invoice from a few hours earlier! We observed some contradictions in the advice we were given about steam boilers as well-we recommend finding another company or doing as much as possible yourself since steam boilers are a lost art these days and modern forced air furnaces can be problematic (if not put back properly) as today's drain leak shows. Update later tonight: Matt called back & stopped over to verify the leaking water was due to the drain not being clamped-we had put it back ourselves while waiting for him to arrive an hour or two so after calling. He was friendly, but also forgot something-flipping the power switch to the furnace back on when he left. We appreciated he remembered and called us about it later that evening.
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Great work. No leaks now.
Mr.kurt was very polite .He also was very -
Mr Kurt was very polite. Explained what had happened and what he was doing. He apologized for what happened. He was done in 15 minutes. Thank you Mr Kurt
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Kurt was professional and courteous. He was patient with all my questions and his work was clean and efficient.
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Kurt was on time and very knowledgeable. He was patient and polite. He got to the root cause of the situation and offered a creditable solution.
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We've had Adam install a boiler last year and a furnace this year. Both times his work was exceptional.
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Kurt was here to maintain our boiler system. He was thorough, friendly and went out of his way to explain things to me. Would be happy having Kurt back any time we need help or maintenance.
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Nick was super awesome and did great work. Left me feeling comfortable with our heating situation and was knowledgeable and kind. Would recommend.
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Mr kurts is very professional and fixed the furnace which wasn't fixed before because after replacing the furnace my furnace gets stop everytime so i called them again he said it wasn't placed properly, He check everything and detect the problem. He is very good at his work thankyou i highly recommend Mr Kurt's.
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We had our garage heater fail and contacted Action on Saturday 11/28. Since it was not urgent we agreed to have a tech come out on Thursday. After about 5 minutes, their tech Arcadio, had figured out that the board wasn’t receiving any power. Parts were ordered and by Saturday, the heater was running again. Thank you Action for your prompt service.
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Super impressed with Nick! He did a fantastic job serving my furnace. He was on time, explained everything clearly, and made sure everything was working perfectly before he left. Really appreciate the great service
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I’m very happy with the service from Always Take Action Heating & Cooling Inc. Peter and Joey did an excellent job repairing my HVAC system. They were friendly, respectful, and took the time to explain what was going on. Great customer service and quality work!
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Action has been servicing our furnace and A/C for years. Their staff has always provided great customer service both over the phone and in person. Nick was here today servicing our AprilAir. Super nice, professional and knowledgeable guy!
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Nick was great! Very polite and knew exactly what was needed. My furnace went down this morning and things were getting cold. The timing of everything wasn't the best and he had to run out and get a part on short notice. He took care of everything quickly and answered my questions. Very greatful and I'm enjoying the heat! Thanks much!
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The service technicians who came out to address our furnace issues were prompt, knowledgeable, and very pleasant to work with. Both Nick and Arcadio provided excellent service and represented the company extremely well. They truly went above and beyond—these two definitely deserve recognition.
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Very pleased with Action Heating & Nick the professional who came & changed thermostat. Professional, friendly service with great education/explanation about appropriate use of new thermostat. The appointment was made less than 24 hours before & Nick arrived at very beginning of the appointment 'window'. I also received a call from Action that Nick was on his way 15 minutes before arrival. Very helpful!
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Kurt was very knowledgeable and informative. He is also very courteous! He informed me of everything that he was doing, what needed to be repaired, and why. I would definitely use them again in the future for any repairs or maintenance.
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Nick came out and was courteous and efficient. He let me know that our furnace needed a rather expensive part. He gave us the pros and cons of replacing the part vs. replacing the whole thing. We opted for a full replacement as the furnace is 20+ years old.
Adam came out to do the install and did a great job! He got the work done pretty quickly considering how much old components needed to be replaced. They got the new furnace installed and working that afternoon including troubleshooting a faulty thermostat they had to get a replacement for.
All in all a great experience! -
I put in a request for service and received a call back within the hour. Kurt called within an hour after that and said he was on his way already! He replaced the flame sensor and had everything done in about a half hour. Very quick and friendly service. Thankful that it was an easy fix!