HVAC reviews in New Berlin, Wisconsin

Hired allot of people to do many things for me over the years, but I'd be hard pressed to think of any that match the quality service and workmanship I received from Gregg heating and air. I will recommend them to anyone who asks. They were always on time, and in communication in the process.

After a few quotes for new AC install, selected Gregg. Appreciated that it is a smaller company, Kyle the owner comes to do the quoting. He is knowledgeable, reasonably priced, and helped troubleshoot a few other minor issues unrelated to our AC install. Also always on time & responsive.

The hottest day of the year and the AC froze up. It was old and replacement was what we were looking at. I thought it would be about a week before we could have it installed. Greggs had a new unit installed the same day! Awesome service and super friendly detailed guys. They are definately gonna be our go to from now on.

Kyle and the entire crew were exceptional. My husband & I were impressed with the whole experience, from estimate through completion. Highly skilled, courteous throughout the entire process. Outstanding workmanship, we highly recommend Gregg Heating & Air Conditioning.

Kyle and his team replaced my aging furnace and AC. Kept in contact for scheduling and any updates. Did a great job on the install, taking extra care putting down runners and plastic as not to damage or dirty my floors as they came in an out. They were in and out in a half day. Walked me though the unit, answered any questions I had. Highly recommend.

Last summer we were looking for quotes on an AC unit. Kyle the owner came out and presented us with a competitive price. He was very personal and professional. On Friday the 13th of 2019 our furnace wasn't working. We watch our granddaughters on Friday and needed heat. Sarah said they would be available later in the day. I questioned if they could do any better. She replied that Kyle, the owner, would be in approximately 10 minutes later and she said she would call back. Less than 6 min later, we had a technition on the way. The tech Nolan was very pleasant, knowledgeable, and courteous. Couldn't ask for a better experience. Would highly recommend Gregg heating.

Best home contractor I've worked with in years. On-time, on-budget with great service. They did two full days of work replacing two furnaces and an AC unit. Didn't realize one of the guys was the new owner until job was done. In a world full of dishonest scammers trying to make an extra buck, these guys really restore your faith in the good guys. Couldn't recommend more highly.

I have had a maintenance contract with Gregg Heating for several years. They are the most awesome guys ever! They take care of my furnace and a.c. as if it was their own. Today I had to have my a.c. replaced, great workmanship, polite, cleaned up very well, and friendly. I recommend this company as the best there is.

We have used Gregg Heating and Air Conditioning twice now. I used them and I recommended them to my parents. I was very impressed with the company and it's hard to impress my father and he couldn't say enough good things. They are efficient and on time. They are very cautious not to track anything in the house and I think left the house cleaner then when they came after they cleaned up. They answer all your questions with up front answers and don't try to oversell you with the highest best model. They made my father very happy with some of the extra little things they did for him such as taping up the model number of the furnace so it's easy to find and recommended hard wiring in the thermostat for him so he doesn't have to worry about battery replacement. Great company and will continue to recommend.

We just had Gregg Heating replace our 25 year old Rheem furnace and AC. After all those years of trouble-free service, we were only interested in Rheem products. Kyle was the third company we had come in to quote our needs. His presentation was the reason we had his company do the installation. He smoothly presented all of the product information, yet never tried to "up sell" our purchase. The day of our installation, he arrived on time, laid down carpet protection, repaired some ductwork, made the installation, and cleaned up. We are very pleased with Gregg Heating, and we will do it again in 25 years.

We called and a professional came to our home and inspected our old furnace. We were given a full explanation of the condition and potential for problems with a detailed quote to help us decide to replace or repair our old unit. Upon deciding to replace, we were given a firm detailed price and installation date. Our old humidifier and air purifier were also replaced. We are very pleased with the installation and performance of our new system. We look forward to the dependable service Gregg Heating offers. Their 24/7 maintenance and support plan keeps us comfortable all year.
Thank you
Bev

Kyle responded promptly when we had trouble with our aging unit and after getting us up and running temporarily, gave us a fair and competitive written estimate that led us to have them install a new furnace and AC unit. A scheduler called us within a day to set up an appointment and again the day before as a reminder. Kyle and Nolan arrived on time and worked diligently and neatly (rainy day so they used protective runners on our flooring). Kyle educated us upon completion of the job and both were pleasant and professional. We rate them A-1 for quality and service.

We were extremely pleased with our recent experience using Gregg’s Heating And Air-Conditioning. Our air went out on a VERY hot summer’s day and as our senior dog just had major surgery we were very concerned for her wellbeing in the heat. My husband called and due to a cancellation they were able to come out within a 1/2 hour. They found the problem and were able to put in a new unit 2 days later! They were professional, hardworking, honest and even put down a runner to protect the floor! We would highly recommend Gregg’s Heating and Air Conditioning to anyone in need of service. Thanks for your great service....we slept great last night in our COOL house!!!

I have to update this review, now that Gregg Heating also installed our new A/C unit. Just like the furnace installation, the job was done right, on time, and they took care to address a little issue that came up when a company is replacing a 20+-year-old air conditioner. We got great advice during the consultation, including options that fit our budget. Five stars, once again!

I wanted to replace my 20 year old Rheem furnace before winter, and went with Gregg for two reasons: One, they are a Rheem "ProPartner" company, so they have the experience with that brand that I was expecting. As for reason number two, the previous reviews listed here gave Gregg Heating the edge. As for the work, swapping out the old for the new was a bit easier because in my case the Rheem fittings lined up well with the previous model. The installers also helped improve our return air, increasing the flow via larger duct work where the return connections meet up with the furnace. The installers kept the place clean, they were on time, they answered my questions, and were out the door in less than a day. There was no hard sell, no upsell, just good service. The installer tested everything before leaving, and I'm looking forward to years of heat without worry.

Gregg Heating and A/C is awesome! Their service is excellent, and they give really straight answers to questions about equipment, repairs, service, everything. They are people you don't mind having in your home, and they have always done everything they said they would. Zero problems with scheduling too. In the past 15 years I have purchased two furnaces and one a/c unit, and have had them out for many scheduled service check-ups. I am generally very cheap - and I find their service to be a great value. Highly recommend!

Gregg Heating and Air Conditioning did a great job of installing our new air conditioner. The owner answered all questions we had prior to purchase and came out with a sample base pad to make sure that if we ordered the air conditioner it would fit properly. Their work was very professional. They also provided little extras like putting dirt I supplied around the base of the air conditioner. They helped us with learning how to operate our new thermostat. We also used them to install a furnace a few years ago and are very pleased with the furnace and their ongoing maintenance services. We highly recommend Gregg for their excellent work.

We replaced our baseboard electric heat with a forced air furnace. The technicians we're very helpful throughout the entire process keeping us well informed. They showed up promptly each day and gave us updates in the days progress, even walked me through the new thermostat. The price was right on board with the estimate and no surprise additional costs even our home provided some unique challenges. They kept on track with budget and schedule and gave us tips on how to maximize our new units efficiency. I would definitely recommend their services.

Gregg Heating is OUTSTANDING. They replaced two furnaces & two air-conditioning systems into one furnace and one air system- replaced old duct work into a larger system with custom fabrication. Prompt, professional and left my home spotless. Highly recommend.

My furnace and AC unit were pretty old. The furnace finally went last week. My dad had a furnace installed by them previously and had a great experience. He sent me their contact and after giving them a call, I can say the same. Very pleased with the entire experience. Staff were all friendly and did a great job. The next day everything was finished and life was back to normal.

I cannot recommend Gregg Heating & AC enough. I called them when our furnace went out based on a recommendation from a FB friend and they were here the next day fixing our unit with a part they had on hand. Kyle let us know that our furnace was on its last leg and the part was a temporary fix that might buy us a few months. We called a few other companies to come out for quotes to replace the unit and all techs told us the same thing - that the furnace would likely die soon. We ultimately called back Kyle & team to replace our unit since they seemed the most trustworthy and they applied the cost of the part and labor from the temporary fix toward our new unit cost. They also rerouted some PVC piping in our basement to make the furnace run more efficiently.

There is a noticeable difference in our house - the heat works so much better across rooms that used to be the coldest. We will always use Gregg Heating & Cooling moving forward!

I hired Gregg's heating and A/C to put in a whole new central air unit, including condenser. Our home has a boiler system, and hot water heat, so the unit had to go in the attic. They quoted me a very good price for a very good unit, and on top of that my unit had a very very good warranty/ above and beyond other warranties. Gregg brought his crew along, and they worked here for 2 days, taking out the old unit and getting the new one in. They were very professional and very personable. They took a lot of care while in my home, putting plastic down on the stairs, and carpet over the wood flooring, as not to damage anything. They got everything done the 2nd day, and did a great job cleaning up. I am so happy I hired this company, and will recommend them to everyone. I asked Gregg if he would also be my heating guy now too. So, i am all set, summer/winter. gail hunter