Home Services reviews in West Allis, Wisconsin
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Adelman did a thorough, efficient job of cleaning our carpets. We love how new our carpets look now. Plus, we appreciated their professional and friendly service.
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They do both my personal house and my rentals, always reliable and extremely trustworthy. Pictured is a room from my rental, they save my carpet all the time!!
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Just had my carpet cleaned by Adelman. It was the best cleaning job I ever had done. It really looks great. Used many other companies, but this one is best.
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I am so impressed! We had HUNTER at Adelmans clean my mothers carpet. He got coffee stains out, graphite stains from a lift chair and all other stains. He was so impressive. Thank you Thank you for making my mom happy
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I chose Adelman due to their website stating their techs underwent specific and ongoing training in working with various types of upholstery fabric, including cottons. Per their website a cotton upholstery fabric should be dry clean only. I inquired about service and stated the fabric of the sofa I was hoping to have cleaned was a cotton chintz; I thought I had found a good fit for a cleaning company given the above info and their ability to get my cleaning scheduled within the week. When the tech arrived, though friendly and on time, he surprisingly said he didn’t have very much experience with cleaning cotton chintz and would be using hot water extraction but would test a spot first and didn’t anticipate any issues. I explained that the upholstery was a specialty cotton, read him the fabric’s specs from the trade website, and asked that he please stop at any point in the service if it didn’t appear the fabric was handling the cleaning well. I had to go back to work after it took over a half hour to get the hoses up and the service started- so I wanted him to know it was ok to stop in my absence if things took a turn. Long story short, I came home a few hours later to cushions that now had color bleeding around the dark blue and pink floral print on multiple cushions and along the green cording. I requested to file a claim immediately and sent photos of the color bleeding on the cushions (as well as the photos I’d taken just before scheduling the service while collecting quotes from various companies that show their “pre-cleaning” condition). They reviewed the photos and said they would arrange to pick the cushions up to bring to the company warehouse to attempt to remedy. I had hope that they would handle this in a straight forward manner. After the pick up I heard nothing for over a week, leaving me to reach out again for a status update. The cushions were then dropped off, color bleeding still present. I then spoke on the phone with the company to discuss the next steps for proceeding with my claim after I was told they had done everything they could at the warehouse; again, still anticipating they would handle this in a respectful manner, I asked for a refund for the cost of service, as they have a damage clause covering only up to the cost of service, and was told they would move forward with my request and get back to me. I again went weeks waiting for follow-up before leaving a review. I have not received any compensation and my couch cushions remain damaged. I would not recommend this company for anything other than heavy duty microfiber couches and very basic carpet cleaning with my experience in mind. Photo below of an example of the color bleeding that is now present across multiple cushions.
Update: I had several phone conversations and emails where I tried to handle my claim in a private manner before leaving a less than positive review, I was given the run-around repeatedly, but never given any indication that they did not plan to remedy the situation until they followed up on here to my review with claims that this was a “wine or juice” stain (which would be easy to debunk given the multiple locations with color bleeding- back/sides/tops and across cushions- and green along the green cording) along with the photos I had of the condition immediately prior to cleaning. Big disappointment in how they chose to handle this mishap. -
We bought a new house and needed the flooring cleaned. Both carpet and tile. Adelman was quick to schedule us, explaining the cost of the work for each room or area. When the tech arrived, he was prompt and very helpful. He ensured that I knew what he was doing before he started and gave a rough timeline. He came back the next day to do the tile, and went above and beyond by removing a couch that the previous owners left. That particular needed extra care, so he was determined to get it clean. (Thank you Colin and Sam for taking the legs off and making sure the job was thorough). We will definitely use them again!
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We had Adelman clean our carpets, 3 rooms, hall and stairs. The two gentleman that were here were professional, did a great job, efficient, worked on our problem areas as requested. Carpets look fantastic!
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This family owned company does a great job. Don’t be fooled by the clown companies that talk about eco cleaning. It’s more like incomplete cleaning. Adelman’s cleaning is incredible!!! I cannot believe how well the cleaning was. I was worried that the carpet was too far gone, but it looks sexy!!!
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We had our Family Room, Bedroom and Hallway cleaned. Ben did an awesome job and also with the refresh spray as well. Gave new life to the carpets and very professional, Fast, and Friendly! Well worth the service and glad to have made the call!
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He did a wonderful job, he was very polite and professional, I would definitely recommend him and your company to my friends. He made my carpets look like they were brand new.
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Tim did a great job cleaning our couch and armchairs that haven’t been cleaned in 5 years. Everything looks and smells fresh. And he even gave me suggestions on how to deal with a stain that kept coming back up on one of our chairs even after cleaning multiple times (teenager spilled coffee and didn’t tell me, just flipped the cushion to hide it).
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Our 1st time using Stanley Steamers and Henry as our technician for carpet cleaning. After a quick walk through to see what areas needed service and if there were any problem spots he cleaned our carpets with top notch service. We could not have. been happier. Henry was an Excellent and explained everything and gave me some times. Provided excellent, fast, and complete service. We will definitely ask for "Henry" again for our next carpet cleaning with "Henry". Also note, they provide a host of other services. Check them out, you won't be disappointed!!!!
Thanks Again Henry w/Stanley Steamers!!!!
Kindest Regards,
Dave & Mary -
Heather and her team member were wonderful. Knowlegable and friendly. They worked fast and everything looks wonderful.
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John was very friendly and got the job done at a timely manner. The price for a bedroom and stairs was very reasonable. I tried other carpet cleaners to come out on a Saturday with no luck. Stanley Steemer had no problem cleaning on a Saturday. Worked out great.
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Anthony was super friendly and very knowledgeable about the carpet cleaning services that we scheduled. He was polite and asked a few times if we had any questions. Very thorough in his work!
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Jason and Matthew were very professional and nice. They explained what was going to happen and quickly got to work. I’m happy to know we will be breathing better air and doing less dusting! Thank you for your quick service!
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I would highly recommend Stanley Steamer! Camron, John, Moises, Cody were all super great and I would gladly bring a new house project their way! Not only did Cameron & John do an awesome job with our air duct and dryer vent cleaning but they even rolled up our garbage can in this freezing cold Wisconsin day on the way out - above & beyond!
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Henry was absolutely wonderful: super at communicating, thorough in explaining, and patient with himself, his job responsibilities and myself, the customer. A great person and hard worker. Everything looks great so far-look forward to enjoying clean carpeting, area rugs and kitchen tile. Well done!
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Anthony’s the most amazing technician!
Very friendly, listen to my concerns, and went above and beyond to make sure that I was happy. This kid deserved a raise.
I’m gonna try to request him anytime. I need a service completed and I suggest you do the same. He’s amazing. -
Javontae was an awesome man working for Stanley Steemer. He did an excellent job to our carpet and explained what we should do to help the job to work out excellently. I appreciate his work, support and his excellent experience and his great knowledge wisdom.
Thanks for sending him to do an excellent job for me and my family. -
Javontea was able to get out the stains that the first cleaner did not. He was punctual, pleasant and genuinely interested in making sure we were happy with our cleaning. He succeeded. He left our carpet properly cleaned and left us happy.