Appliance Repair reviews in Birmingham, Alabama

Quick, friendly service.

The best commercial coffee solution in the city of Birmingham!

They had the parts I needed in stock and had me fixed up and running in no time.

Overpriced. Promised to call first. Did NOT. Showed up in the middle of our rush. Worst customer service/value ever.

Great Company!!Owned by a local small businessman who takes alot of pride in the service aspect of his company.I recommend using them for any of you problems .

Can't say enough about how great this business is. Knowledgeable, professional and super supportive. Top notch service.

Amazing response time and service. Went above and beyond to get our espresso machine back up and running. Arrived at 7:30 a.m. and even though they had to go back to their office to get us a part off their own machine they had us back by 11 a.m. They are also honoring the warranty on parts and labor since we bought the machine from them. Highly recommend!!!

Excelente

Great place to do business with

Good inventory-- affordable prices-- reliable delivery

My technician is highly professional and very neat. Plus
Very good at his job

Adam was amazing! 2nd time to my home, & he diagnosed the issue immediately. Very kind, skilled, & professional!! Highly recommend this company!

The technician, Justin, arrived on time and was prepared to fix the issue with our oven. He came prepared with the correct part and had the oven working again in just a few minutes. He was polite and professional. This was our first experience with the company and they will certainly be our choice for appliance repair in the future.

Will was great. Very friendly and knowledgeable and fixed everything very quickly.

Will was the technician who serviced my washer and he did a very good job. He explained what he was doing and what the part was for. I am satisfied. Thanks

There was one problem with the scheduling of my repair or I would have given 5 stars instead of 4. Justin, the repair man, was great!

Lamar was excellent!!! Explained everything that was going on and helped me tremendously!!! Would recommend any time!!!

The technician was very knowledgeable and experienced. He worked fast and answered my questions.

Very professional and efficient! He was able to get parts quickly and get our washing machine repaired same day. Thanks!

Mr. Dale was awesome! He was quick and efficient. Would recommend!

I scheduled a washer repair and asked upfront if the issue could be diagnosed and resolved over the phone to avoid an on-site visit and the standard $130 diagnostic fee. I was told no assistance was available remotely and that a technician had to come out.

The technician arrived, pressed a few buttons on the front panel for a few minutes, informed me the suspension was failing, and recommended replacing the entire stackable washer/dryer machine. After I continued asking questions, he admitted it was likely a minor $50 part and said I could fix it myself — Why does it take interrogating to get the truth?

I removed the front panel and immediately found a large bundle of socks jammed inside — (still not sure if this is even the problem, but it’s the principal). A 30-second inspection would have revealed this.

When I called the office manager to express my concern about paying $130 for a button-pressing visit, she was dismissive and stated that “finding socks is not part of running diagnostics.” but loo
I understand companies have service-call fees, but refusing phone support, performing virtually no inspection, and initially quoting a full replacement for what turned out to be user error feels deceptive. This experience wasted my time and money on what should have been a simple fix or at the very least an honest five-minute troubleshooting call.

For transparency and efficiency, I hope the company reconsiders its policy on remote diagnostics for straightforward issues.