Plumbing reviews in Birmingham, Alabama

4.7 based on 1223 reviews Back to the listing
    5

    Provided new literature on product and updated plan. Great resource for designers.

    5

    Always helpful and friendly, and great products from many many manufacturers.

    5

    Always great help from the most knowledgeable employees in the industry. Thanks to you all.

    5

    THIS IS MY ONE STOP SUPPLY HOUSE FOR MY PLUMBING NEEDS. ALWAYS HELPFUL.GOOD QUALITY PRODUCTS. JIMMY IS THE GOTO GUY.

    5

    Great showroom! Beautiful Koehler and Kalista displays.

    5

    Visted the bham location today had phenomenal service brandon was great and extremely helpful.

    5

    Awesome crew and extremely helpful. They always go the extra mile. Thank you

    5

    Amazing service and product selection. Atmosphere of showroom is wonderful.
    PK

    5

    Excellent! Great service, found exactly what I was looking for. Very reasonably priced. I'm extremely pleased.

    5

    VW has always been the best source for quality Plumbing products!

    5

    Such new & exciting products on display!
    Love the selections, designs & award winning customer service from the staff!

    5

    V&W is a great showroom to have in Birmingham! Dawn is always helpful and professional to work with.

    5

    Beautiful showroom! Chance was very helpful and courteous loading our vehicle. Thanks!

    5

    Such great service and a beautiful showroom! Dawn is so helpful! Definitely recommend!

    5

    I love working with Dawn Calvert due to her expertise, attention to detail during the construction document/specifications phase plus her follow up during construction.

    5

    I have used V&W for years. Their showroom is amazing and Dawn is always extremely helpful! Highly recommend!

    5

    Beautiful showroom and great service. I always like sending our clients there because they consistently report a good experience.

    1

    Bought a replacement kitchen faucet here 5 years ago for nearly $500.00. After 3 years of use we began having problems with it. After another recent problem I decided to call V&W today about it. I spoke to a salesman ( Buck ? ) and asked if a faucet should last longer than that. His reply “ I don’t know. What do you want me to do about it ?”. I asked if these things usually have warranties or what. He was so rude and unhelpful. He did tell me the model number of my faucet so I could call the manufacturer- I asked if he could email it to me. He said “ no”. Well he didn’t ask me if I’d be buying any of my plumbing supplies there when we build our new home next year- because that answer would have been “ no “.
    He finally just said “ call delta. Their number is 1-800- DELTA. Ha. He made it up. It’s not even enough characters. Won’t use anyplace that doesn’t help me politely with something I’ve bought there. The end.

    5

    Dawn helped us with chosing bathroom and kitchen products. Very impressed with her knowledge and expertise. So helpful in guiding us to the products that best meet our needs!

    1

    I stopped by to see a Kohler faucet in person, I was told I needed an appointment. The faucet I came to look at was literally 15 feet from me, the front desk guy chuckled when I asked if I could just look at that one faucet and be on my way, he shook his head while exaggerating a nooooooo. I would have called back and placed the order with their sales person but went a mile down the road to Southern Pipe & Supply and purchased the faucet. Work on your customer service.

    1

    Waited until store opened to call on a Saturday morning about a tool I needed for a project I’m in the middle of. My call was answered and the phone was immediately hung up on three times over the course of an hour. Guess y’all dont need my business that bad. Heading over to one of your competitors now. Not the way to grow your business, folks. I won’t be bothering you again.