HVAC reviews in Decatur, Alabama

I am very pleased with the service I received from Jackson Plumbing. Derrick and Christian quickly made the necessary repairs to my shower faucet after explaining my options. They are professional, polite, and knowledgeable and I will definitely call again if the occasion arises.

Great experience! Was having some other work done by Jackson and we discovered a plumbing issue. Jackson was able to get a plumber out there in a couple of hours and solved the issue. I highlY recommend Jackson for professionalism, cleanliness, and communication.

They were able to fit me in the same day on a clogged pipe that had caused back up. Derrick French was the lead plumber and explained everything that was wrong and needed to be addressed. Plus he noticed some other areas that needed attention. Knocked everything out in a timely and professional manner.

This company has gone downhill since being sold to ACE. I used to LOVE this company. Now they repeatedly reschedule your appointments, & continue to try to bill you for their service plan even after you cancel because you never got the services you paid for in the first place! I just called to cancel the service plan AGAIN, after I was told initially it would be taken care of, (a year ago btw!!) only to get an Appointment confirmation for an appointment I never made. Never again will I use this joke of a company!

I needed a breaker changed in my fuse box. The lady in the office was courteous and very helpful. She got me an appointment about 1.5 hours after I called. Joe was my technician. He was courteous and efficient with the work he did. I highly recommend them.

The Jackson crew were very professional and thorough in draining my septic tank. Dylan and is associate were great at letting me know how to care for my system going forward. Great Job!!

Great job. Came early and checked all the plumbing. They do this on a yearly basis as part of their home repair membership program. The electrical people also did a great job checking all the electrical in our house. They also took to time to fix a problem that we had been dealing with for twenty years, and did it a a reasonable price. Highly recommend. The HVAC guy did a wonderful job checking and getting our systems ready for the winter. Jackson is a very reliable company.

11/22/25 - we heard some water running, and realized we had a leak under the bathroom floor. We called Jackson Fast, and Adam was able to come and take care of it. We were relieved to have Adam to come to the rescue! We knew that he would do a magnificent job, and he did! He is a perfectionist! Not only is he very knowledgeable and does an outstanding job! He is an awesome person! And we feel blessed to have Jackson Fast Team to be there for us. Thank you so much Adam! & JF Team!

8/23/25 - My wife and I had some issues with the water heater on Friday, and we called Jackson Fast. My wife had left a review on her google account for that service on Friday and I wanted to be sure that we left the follow up review of how AWESOME!!! Jackson Fast has been in our time of need. After we called Saturday morning for water heater replacement. Adam Nulter came out by 9 am. We are so impressed with Adam. He was a very respectful, and just a really nice guy! He is definitely a professional at what he does. He worked so hard to get it done, working around the obstacles that he was faced with. It was a bit of mess before he came and once he was done with it all was pure perfection! My wife has had to deal with the issues while I am at work, and has been telling me how nice this team is at Jackson Fast, and they are so quick to come out and get it resolved. I was able to be home for this event., and was able to witness first hand the job and the incredible techs in the team for every job we have had this month. Adam is so AWESOME!!! The job that he did installing the new water heater is just PERFECTION!!! my wife and I are just in awe of this FABULOUS JOB!!!
Thank you again!!!

We had a bursted water heater and got very quick response time and subsequently replacement. Our tech Derrick French was amazing, extremely helpful and knowledgeable. I would definitely recommend his services. It was a splendid experience overall.

I had a leak in the wall of my closet going to garage. Derrick, Daniel and Zach fixed it for me. They work diligently and so fast but concise. They did a great job and I was up and running again. If I have anymore problems I will be calling them again. These 3 gentlemen were upstanding, nice and so polite. Precious young men. Great job Great Company Great Service. Kris Held

Steven and helpers replumbed my home. The crawlspace was very small and wet. Mr Jackson came out and help form a plan to do the work.

Steven came out to New rental house to give estimate on removing and installing new vanity and other minor water issues. His is friendly and professional . I hoped he would be responding to my estimate request.

Steven and partner installed a bathroom vanity with double sinks.
He did a great job. Asked me several times what I though on the placement of it to cover existing wall paper and flooring.

Tavish did a great job finding the small leak in a water line. He repaired it with minimal disturbance to my home. It was a pleasure to work with him.

Jeffrey and Iceman came out to my property and went straight to work on my septic system. They were there all day correcting the poorly install system. Adding new raisers to tank outlets and repairing drain lines. They also showed my that some field lines had floated up.

Iceman spoke at length about putting in a new septic tank. What will be done with the old tank and how the new one will be connected to existing field line.

Adam was extremely professional and pleasant. He managed to be personable and knowledgeable and provide options for my repair

Very polite and professional. Technicians took their time to explain everything and did a detailed job and fixing the problem and demonstrating what caused the issue.

Jeff and Dylan were awesome. They were very knowledgeable and professional. Each time they did something it needed to do something they would always talk to me about it first. The quote they gave me was exactly what they charged and didn’t try to upsale me anything. I highly recommend them. Thank you again for an outstanding job!!

Sean Lawrence came out during this winter storm when our heat went out. He showed up promptly, and got the job done quickly and efficiently. We are so thankful for his promptness in getting our heat back on! He was also very kind and respectful.

Derrick with Jackson plumbing was amazing! He contacted me personally after calling the dispatch line to go over what my issue was and showed up extremely fast and got the problem taken care of. I recommend Derrick with Jackson plumbing for any plumbing problems you may have big or small.

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We had an excellent experience with Jackson Heating & Cooling. The technician, Jackson Chiappone, was professional, knowledgeable, and efficient. He quickly diagnosed the issue with our central heat unit and performed a fast, accurate repair. The service was completed promptly, and the pricing was very affordable compared to others we’ve used in the past. We truly appreciate the honest, reliable work and will definitely call Jackson Heating & Cooling again. Highly recommended!

Called Jackson for an electrical problem. The lady who took my call was very pleasant and scheduled my appointment the same day. Within an hour and a half two technicians arrived. The problem was resolved within thirty minutes. Both technicians were very polite and professional. The cost of the repair was very affordable. Great job Joe. Highly recommend.

Amazing service! Came out last minute for a plugged main. Got it taken care of quickly and within a reasonable cost! Added them to our phone as plumber, because we will be using them again for future work. Just hopefully not too soon!

Jackson was doing work next door i was worried about the digging was concerned that my underground piping was damaged side yard looked a little concerning. Griffen and Gage came out and made sure that everything was fine with our property. They were both very professional and put my mind at ease. If i ever need plumbing services they will be my 1st call. Thank you so much for your kindness.

I had a pipe burst as I was getting ready to leave for an appt. In panic I called my dad and he gave some suggestions and help to get it fixed. I called around and nobody was available. I found Jackson plumbing and gave them a call. They were so amazing and let me know that they had availability and could have someone there between 2-5 that afternoon. Matt and his team showed up pretty much at 2 on the dot and got everything squared away quickly. Even in the frigid cold. Upon further inspection he found another pipe that was close to busting as well and went ahead and fixed that as well. Matt and his team did a fantastic job of walking me through what they were doing and answered any questions or concerns I had. I would suggest Jackson Plumbing to anyone. Thanks for saving the day for me!