HVAC reviews in Decatur, Alabama

We had a ceiling light fixture short out on us requiring an electrician. I was concerned about how quickly someone could to us, but the scheduler at Jackson Plumbing and HVAC said that electricians could be out that day, estimated to be here in anywhere from 2 to 3 hours. And they were. Joe and his colleague had the problem repaired in thirty minutes. And they listened politely to my old man stories. You can’t beat that.

The guys that came to pump our septic tank were so nice and respectful! They did a great job releveling the ground after the work was done. I recommend everyone to call them. Our technician's names were Jeff and Randy. Thank you for all you did for us!

Daniel Moore was great. He took the time to thoroughly explain the situation to us so we could understand what was going on with our central unit. He also thoroughly tested the system so that we had a complete picture of the system. It turned out that we didn't need a major repair, and he honestly filled us in on the situation. 10 out of 10.

⭐⭐⭐⭐⭐ Outstanding Service – Highly Recommend Dylan & Jackson Plumbing!
Dylan was absolutely great to work with. Honestly, all three guys who showed up initially were fantastic—they turned a really bad day into a much better one for a crappy situation (pun intended).
Dylan came back out the next day and took care of my septic issue, and what really stood out was how much time he spent explaining everything along the way. He didn’t rush, answered every question, and made sure I fully understood the process. By the time he left, I felt confident knowing exactly what I needed to do to finish the job myself.
This level of professionalism, patience, and customer service is hard to find. Dylan even offered to come back out the following week if I needed help running sewer lines.
10/10—highly recommend Dylan and Jackson Plumbing. I truly can’t speak highly enough about them.

Very good service. The technicians that came to my home were very knowledgeable and professional. They explained all my options and cost of each option. I appreciate having such nice honest people in my home. I would highly recommend them.

Young man, Adam, was very respectful and polite. He was a delight. Listened to my concerns and offered alternatives. He knows his business and he found a significant pressure valve issue that could ruin my new floors with water when we get them installed in a few weeks.

I just want to share that Jonathan totally exceeded my expectations. His authenticity and expertise along with his professionalism was everything that I was hoping for and more. I am in an emergency situation with my heating and air unit needing to be completely replaced and his truthfulness was so refreshing. I was given another quote by a different company yesterday and I am SOOOOO happy that Jonathan Ransom from Jackson Heating and Cooling came out today and provided me with a MUCH MUCH better one. Yesterday I was worried that I was not going to get this problem fixed anytime soon because of the high quote I received, but with this company I am able to pay and feel good about the people doing the work. I truly recommended giving Jonathan a call if you need any help.

Jackson Plumbing , Heating and Cooling is an excellent company. Very professional and honest.I was truly impressed with Daniel and Jonathan. They came out and assessed what needed to be done and replaced our central unit. I highly recommend these folks.

I had an excellent experience with Jackson Plumbing! Steven and his teammate were absolutely fantastic from start to finish. They replaced my kitchen faucet, repaired a leak in my kitchen, fixed my bathroom faucet that was leaking and the handle was extremely hard to pull out, and also replaced the faucet in my other bathroom shower.

Not only did they fix everything quickly and professionally, but they truly went above and beyond. They took the time to explain what was going on, made sure everything was working perfectly before they left, and left the areas clean and tidy.

It’s hard to find contractors who are this knowledgeable, thorough, and respectful of your home. Steven and his teammate were courteous, efficient, and clearly take pride in their work. I wouldn’t hesitate to call Jackson Plumbing again and highly recommend them to anyone needing plumbing repairs!

Jackson Plumbing, Heating, and Cooling just came out today and replaced our kitchen sink faucet and a pot filler faucet that were both leaking. We provided the faucets and the two technicians installed them in about two hours. They were professional, knowledgeable, and very pleasant gentleman. Their fee was reasonable and they cleaned up their mess. While changing these out is not all that complicated, I highly recommend them for home owners who are not real handy with such things or don’t have the correct tools for plumbing repairs.

Great

Got what you need

Great

Great service ,business.

Great place!!

Great customer service

They only sell to licensed contractors

Great wholesale parts distributor.

Great service and a cold drink

Great service very knowledgeable

Cool people great customer service 👍