HVAC reviews in Opelika, Alabama

4.9 based on 505 reviews Back to the listing
    5

    Very friendly, knowledgeable and great installation and clean up.

    5

    Kelan did an outstanding job on my pool hvac. He was very professional and knowledgable. He did a very thorough job on my semi annual preventive maintenance.
    He went above and beyond to explain everything. Excellent experience.

    Amy, Troy and Kelan have been very helpful and very thankful Farnell agreed to do pool heaters. Amy’s customer service skills are excellent. Troy worked hard to make this work and answered all my questions

    I highly recommend!!!!

    5

    Mason Meadows was fantastic! He was very professional, knowledgeable, and personable. He explained everything he was doing, and made quick work of it. Both Mason and Amy (in the office) do a great job representing your company! We are in our 70s, and it means a great deal to us when we are treated with patience and kindness.
    Farnell Mechanical is very fortunate to have employees like Mason and Amy!
    Thank you! Marcia Washburn

    5

    Technician Braden was very courteous and knowledgeable. I told him what appeared to be the problem and with some trouble shooting he found a very dirty heat sensor. He removed it, cleaned it to like new and the unit is working very well. Great job Braden and thank you Farnell Mechanical Inc for a job well done.

    5

    Amy was a great help getting everything squared away and getting a technician out quickly. My heat went out and Mason was excellent diagnosing the problem Braden was excellent when the part came in getting it installed and squared away. Everyone was super professional. 10/10 would recommend.

    5

    I don’t think we can really convey how much we love Farnell in this one single review. But, let’s start here: 1. Everyone we’ve come in contact with at Farnell is kind, hardworking and willing to do what it takes to get the job done. 2. I’ve had to make several service calls and they are always here asap. 3. When they couldn’t find a part, instead of throwing in the towel they had it fabricated. 4. They kept us up to date on our project. 5. They’re punctual and are on site when they say they will be there. 6. The ladies in the office are so kind and will go out of their way to help you.

    We absolutely love Farnell and very much appreciate all they’ve done for us. We would recommend them over and over to anyone in this area.

    5

    Farnell Mechanical, Inc. exceeded my expectations with their outstanding HVAC services. From the initial consultation to the final installation, their team was professional, knowledgeable, and efficient. They took the time to explain all my options, ensuring I made the best choice for my home.

    The technicians arrived on time, worked diligently, and left the area spotless. It's clear they take pride in their work and prioritize customer satisfaction. My system is running flawlessly, and I couldn't be happier with the results.

    5

    Andrew was courteous and professional, they do good work and get it done in a timely manner!

    5

    Needed some work done on a heater before the snow was coming. They came out the next day and got me all set up to stay warm and Louis was so sweet.

    5

    Farnell Mechanical went above and beyond to ensure we had heat when we needed it most. During a freezing cold spell, they worked quickly and efficiently to get our new unit installed, making our comfort their top priority.

    At our six-month service check, Braden was servicing the unit when I happened to turn on our dryer. He immediately noticed a laundry smell in the attic and discovered that the dryer vent pipe was not connected. Thanks to his attention to detail, he potentially prevented a house fire and helped us avoid mold issues in our attic.

    Their commitment to quality work and honest service is truly exceptional. I highly recommend Farnell Mechanical to anyone looking for dependable, professional HVAC care.

    5

    Braden was very professional and took time to explain what he did. He answered all of my questions and I was very happy with the installation. I will ask for Braden the nest time I have an issue. Also Amy was very helpful in setting up the appointment and notifying me of delays.

    5

    kelan and Andrew went out of their way to provide exceptional service, installation and setting up. Worked long hours to ensure I was happy. Thank you for the great service. I would recommend to anyone

    1

    Responding back to the owners response about his alcoholic technicians. He responded and stated that “they take matters like that very seriously and if I believe that review was a mistake to reach out to them” , so basically the owner is calling me a liar as if I didn’t see the technician, Mikey, with an open container in his vehicle and also the fact I could smell the beer on his breath. Don’t know what Farnell has going on but the owner must be a drunk as well to blatantly call me a liar, I have eyes so therefore you can not tell me I did not see what I saw. Poor way to handle the issue, again, would not recommend this company.

    5

    Matt, Andrew, and Tito did a great job scheduling and installing our system. They were professional and had a great attitude throughout the installation process.

    5

    Farnell has been excellent to work with. Very good customer service and quality work. Brady got us serviced today and did an excellent job.

    5

    I had three heat pump units replaced. The work was completed in 3 days as scheduled. The price was reasonable. I am totally satisfied with the work. The installers were well trained and very proficient. The units being new model using 454B refrigerant, the replacement job was complicated and difficult. The procedures were clearly explained and the work completed to my satisfaction. I highly recommend this company.

    5

    Farrell came in clutch. They were able to install my new mini split without issue and quickly. They were very professional and friendly to boot. I would highly recommend them to anyone looking for AC services.

    5

    Amazing services

    5

    Paul is great

    5

    Professional. Fast. Reliable.

    5

    Service technicians were knowledgeable. Solved wiring and control issues. Will use again.