Constraction reviews in Anchorage, Alaska

Awesome service

Great Service!! Honest and reliable! They are AMAZING!!!

I had an emergency with a septic pipe that needed to be lined. Rock with NuFlow was not only professional but communicated effectively while I happened to be out of state. They got the Job done in the time they stated with only minor impact to my commercial building. They will be my first call if I need pipe lining in the future.

I had 2 houses with garage floor drains that were cast iron and totally rusted out and leaking sewer gas. Rock and his crew came out and inspected the job, came up with a plan and back up plan, gave me a quote and got on the job right away. Rock stayed in contact with me every day and gave me progress reports and updates. They relined the two drains, connected
to the sewer line, installed new floor drains, back filled the holes and poured new concrete. The crew was very professional and on time when they said they would arrive, they did. Not often I get to see a company pay such close attention to detail and to keep the customer well informed from start to finish. The job was completed within the time frame that was estimated. The job sites were cleaned up after the work was completed. I would without a doubt call Rock and the folks at NuFlow Alaska again if I need such work done.

We were so impressed with the recent work the crew from NuFlow did on our home. We have 40 year home that had clogged drains on the second story patio and leaking through the ceiling and walls of the garage. Our house is very complex with lots of concrete and unusual, old plumbing. We had a general contractor who tried to fix it but ultimately referred us to NuFlow. The supervisor, Rock was so professional and walked us through the process needed for the repair. He scheduled the work promptly due to the winter fast approaching. We were traveling when most of the work was done. Rock kept us informed through texts, calls and photos. When we returned the job was complete including repairing drywall and painting along with all the clean-up. They were meticulous from beginning to end. We had amazing service and could not be more pleased.

We had 2 other drain contractors come out to fix our problem with a broken drain from the garage. The 1st contractor couldn't fix it. The second, also a drain re-liner couldn't do it and wanted to have another company saw and remove the concrete so they could put in a new drain pipe. Rock, from Nu Flow, came out and gave me a bid that was much better than the other companies. His confidence and professionalism was readily apparent. Within a day or two, he and his crew came out and made the repairs. They were definitely the professionals in that business. All were knowledgeable of what they were doing and worked as a well organized team. I'm really glad I was able to find them.
My only regret is that they weren't listed when I searched for drain cleaners and repair companies. It would have saved me much frustration. Really glad they came out. Oh yeah, they also gave a 10 year warranty on the pipe relining.
I highly recommend them.

I felt compelled to leave a review for Nu Flow Alaska, LLC. I am having an issue with a stand pipe stoppage. From my first Nu Flow phone contact with Chante, it was very clear that quality customer service is a fundamental element of their organization. Chante immediately put me at ease and put a smile on my face, with her kind demeanor. The next time I spoke to her, she remembered me, which always feels nice! She was so personable and I appreciated the way she let me know what to expect in the process.
And then, there’s Rock! He was still working on a job, but took a moment to reach out to me to connect. I could tell by background noise that he was busy, but he made me feel like my needs were his primary concern. He really listened to me as I described the problem. This man was so honest and told me that I might benefit from a diagnostic consultation from another company before utilizing Nu Flow’s services. He was not just out to make a buck. He provided recommendations in a very non-biased manner and never tried to rush me off the phone. After speaking with him, it was agreed that services with Nu Flow Alaska might be premature. To my surprise, Rock called me the next day to ensure I was able to find a contractor to diagnose the problem. You just don’t find that kind of customer service anymore! I felt genuinely cared about. He encouraged me to reach out if I have any further needs. I did not get to experience their craftsmanship, but if it’s half as good as their customer service then I know it will be phenomenal! Just based on the positive interactions with Chante and Rick, I would absolutely recommend Nu Flow’s Alaska and will not hesitate to reach out to them for future needs! They are a first class company!

They deserve 10 stars!!! The first vendor over charged and didn't fix the problem. I contacted NU Flow Alaska and their customer service was top tier from beginning to end! Great communication, on time, reliable and HONEST!!!! Their whole team is AMAZING!!!

Rock and the crew at NuFlow Alaska did a great job both fixing a failed in-slab cast iron drain line and lining the remainder. Great communication and timely service. Would happily use again.

I can’t say enough great things about NuFlow! From start to finish the experience was outstanding. I called a few other companies first, but once I spoke with Rock, the decision was easy. He was extremely knowledgeable, friendly, and took the time to clearly explain everything, no pressure, no confusion.
On top of that, their pricing beat everyone else!... Professional, honest, and efficient they are exactly what you want when dealing with pipe and sewer issues.
I would recommend NuFlow 100 times over. If you need ANY pipe repair, don’t waste time calling around these are your guys, they are the only ones I will use for my home and business going forward!

I am a contractor and thing happen. We have had issues in the past when unexpected disasters come out of nowhere and we need help fast. Service Master of Anchorage is always our first call and quick to react before the situation worsens. We have had our fair share of water damage issues whether its setting a toilet wrong and walking into 2" of water on the lower level the next day, or removing baseboards from a wall and having a nail that has been in a water line for years come free and start spraying everywhere. Some things are totally out of our control but Service Master is always there to handle the situation. Highly recommended and our first and only call when these unforeseen situations arise. Thank you for all you do and keep at it.

DJ

Really bad. They came in after ice damming for remediation acting as both the contractor and the adjuster for USAA. Total conflict of interest, and as the adjuster they approved a very narrow scope of work, drywall insulation and paint to maximize profits. The guy that did the drywall was lousy at texture and it didn’t match the rest of the wall at all. He also used paper for the corners instead of metal edge. They also didn’t do a good job with the insulation and possibly covered the soffit vents as we had ice damming again the next year which again damaged the drywall and bubbled the paint. We paid a different company to fix the drywall and paint, AND had the roof and gutters replaced to make sure those weren’t the problem. It still happened again. Total trash.

ServiceMaster of Anchorage did a great job with my water damage restoration. They showed up fast, took care of the water damage, and made the whole process way less stressful. Roy and his team handled everything with efficiently and with care. I highly recommend ServiceMaster they will always be my go to people. Thank you Kara, Roy, and team

Rick was amazing!!!

Good service .

Great service and staff!!

Homophobic and irresponsible. Poor training.

Fast, friendly, and professional. Thank you!! 😊

Best company ever. Fast....efficient.....professional.....respectful

Great company to assist when property damaged. Highly recommend.

Good company. Helped a ton and super nice and helpful