HVAC reviews in Chandler, Arizona

My husband and I have used Chandler Air ever since we moved into our home in 2017. Every technician that we have worked with has been phenomenal and goes above and beyond whatever we are requesting them to do on that visit.

The first technician that we worked with was Hector, he came to give assistance after we had a thunderstorm and it somehow stopped our air conditioning system from running. He was very kind as well as very patient with all of our questions and made sure that we had a full understanding of our system and why the issue occurred. Absolutely phenomenal customer service.

A few months later another storm worked its magic on our system again and it stopped running. We were able to quickly make an appointment and this time around we worked with Keenan who again was completely fantastic. He too was very patient with our questions and was very thorough in his work. He took the time to make sure we were comfortable and were happy with the service. On this trip we ended up joining their maintenance program because we've loved working with each technician and have had great results every time.

I called the other day to set up a system check for our heater and was able to get a day set very quickly which is also much appreciated! Today we worked with Derek who again was very kind and very patient with our questions. We talked about what to look out for when using the heater and the best setting to keep our home comfortable. Again above and beyond and we are so grateful!

I think it says a lot about the company when each individual that we worked with has always had the same positive and helpful attitude. Thank you Chandler Air for not only taking care of your customers but for also hiring some of the best technicians that we have had the pleasure of working with.

Brenton did a great job! Installed my smart thermostat for me and took care of some water drain issues in the attic. Highly recommend, great service!

I checked numerous HVAC companies. Chandler Air put forth a straight estimate which I appreciate. I do wish I would have been told that the 3.5 ton unit would have a bigger footprint in the yard. Installers Carl and Ryan were considerate and worked hard. They adjusted the vents in the attic to disperse the air to a hotter room. They kept the area covered and cleaned up the bits of insulation.

We experienced a sudden failure of our upstairs system late yesterday afternoon.

Keenan was very prompt, courteous and effective in attaining a resolution and making things right again. He communicated throughout the process, shared with us his observations and discussed our options, going forward. Very personable and conscientious! Appreciate his service.

Brenton was awesome! Services were above and beyond expectations. He helped us with a plan that saved us money, and he explained everything so well that I learned more about our home systems. He was courteous and very capable accomplishing everything we needed for a system upgrade. Thanks Chandler Air and Brenton!

Keenan, Chandler Air Service Tech, performed our semiannual preventative maintenance check on both heat pump units. He did a fantastic job with the service. He found a couple of minor issues and was able to easily rectify the issues. He is very friendly, knowledgeable, communicative, and a pleasure to work with. Highly recommended.

Derrick did an excellent job in checking our AC/Heat Pump unit. He was very thorough, explained everything he did and was extremely polite. He absolutely went the extra mile and cleaned our filter grate since I’m not able to reach.

Disappointed in service, or should I say lack of. Had an appointment for a tune up on the unit we bought from Chandler Air a couple years ago, but technician refused to do the service due to us having another smaller unit on the other side of the house. Stated the other unit is "very old" and he can schedule an appt to get an estimate... and come back and tune up both units?! He refused to tune up the unit we bought from Chandler Air but then tried to get us to pay more money to tune up a very old unit that he thinks isn't going to work much longer, before he'll tune up the system THEY installed. Ridiculous and makes no sense. Lousy loyalty to existing customer.

I called at 7 pm and they were out the next day before 10am. Keenan was awesome, presented all of my options and took care of the required service right away. Previously went through them when we needed a whole new unit (separate unit) and would definitely recommend.

I recently had the pleasure of working with Keenan at Chandler Air for repairs and maintenance. From start to finish the service was exceptional. He took the time to listen to my concerns and addressed them in a professional detailed manner that I could understand and was patient. He was punctual, respectful of the property and very knowledgeable & experienced about the unit as well as the process. If you need an AC guy, Keenan is it! I highly recommend him for your next service or consultation 🤩

I had my AC unit serviced by Derek this morning. He was very professional and polite. Derek was efficient and thorough.
The next time I have a check up on my AC or if I need it serviced, I will definitely ask for Derek.
I have had Chandler Air for years. From one move another and all the representatives have always treated me with respect and have been professional in their services.
I will continue to use them in the years ahead. And would recommend them in a heartbeat!

Chandler Air installed a newA/C unit 4 years ago and I've had them maintenance it every year since. They are one of the few companies of integrity I can trust ...My technician, Brenton Dyer, has been outstanding in his service, going above and beyond expectations. He's been my technician the past few years and it's just really nice having consistency, familiarity, and a tech you can truly trust.

Keenan was our Tech
And we are very pleased with his work. We are a member now. And we want to have Keenan as our tech for now on.

Brenton has been our service technician multiple times. He is always thorough and a delight to work with. Chandler Air, as a company, has been dependable over the 5+ years we’ve used their services. Highly recommend!

I’m updating this post with a caveat. I had said that “James sourced and installed the exact unit I wanted with no drama.” Turned out it wasn’t the exact unit, which caused a few years of trouble. The heat pump I was after had two stages; I ended up with a single-stage unit. I won’t fault the company because I can’t be certain whether that mistake was theirs or mine; I only know that I’ll be much more cautious the next time I make a purchase like this. Caveat emptor: Don’t approach a company with a specific request that’s far out of their usual domain, unless you have the expertise and the time to supervise closely.

Everything else stands in my review below. I’d recommend this company any time for duct work and general maintenance.

Brenton was quick and effective in resolving leaks. Carl and Ryan did a complete duct replacement and the result was great: even airflow throughout the house and a noticeable difference in comfort and cooling cost. Justin was incredibly persistent in tracking a difficult problem; he listened to me and advocated for the issue when the manufacturer expressed doubts.

Ultimately, I needed someone who had more experience with the specific HVAC system I had and was able to contact the right support team with the manufacturer - that takes a prior relationship. Chandler Air doesn’t primarily sell the brand I use and couldn’t offer a technician familiar with my older air handler. But these are still good people who do good general work. The duct work was especially good - five stars for that alone.

Brenton, my service technician was very professional and knowledgeable. He was thorough during inspection of the entire system. He explained options. He even corrected issues from the previous AC company. I have full trust in him and Chandler Air. I also signed a service contract.

Chandler Air has come to help us a couple times now and each time they have been kind, knowledgeable, and quick. This last visit Keenan came. He diagnosed our problem quickly and had a very thorough explanation. Would highly recommend!

Finally an honest Air Conditioning company. After having been a VIP customer for the past 6 years with another AC company, it became clear that I was being ripped off by a bunch of scoundrels. Their recent pre summer check of my system resulted in them telling me I needed a new ac unit and new air handling system. Only $18,000!
Thank goodness I called Chandler Air to double check those findings. What Justin found out was that none of what the other company told me was honest and true. What Justin found was that the other company either accidentally punctured or intentionally caused damage to part that caused oil to leak.
Justin replaced the part on the AC then thoroughly inspected the furnace/ air handler and found no problems.
I am so pleased to have found an honest company and a highly competent and honest technician in Justin. I opted for the 1 year maintenance agreement and look forward to working with Justin in the future.
Calling Chandler Air saved me over $17,000 that it would have cost me needlessly had I done what the other company tried to rip me off for.

Called Chandler Air for their $29.00 AC tune up special. Justin arrived promptly for our appt. and after checking our AC asked to go up into the attic to check things out up there. We were skeptical but he pointed out, outside, a potential problem so up he went inside. Thank heavens for Justin - he pointed out a huge potential problem that had been developing for years to the unit unbeknownst to us. He took pictures and showed us what could have a been a costly (thousands!) mistake by the folks who installed the unit 28 years ago. He advised a very reasonable estimate and even scheduled the repair date and time. He came back and made the repair - very professional, timely, described exactly what he was going to do and why. Justin was terrific and Chandler Air is lucky to have him on their Team. Don't wait, call them! THANK YOU JUSTIN!!!!!

James was fantastic. Chandler Air Conditioning installed our air conditioner last year. And when we had issue because a plastic piece on the outside broke they sent James out that day and he replaced it with a metal piece in 3 minutes and everything was good as new! Love them!

Always punctual, and communicate when they will arrive. I’ve used Chandler Air for 25 years. That says it all.