HVAC reviews in Gilbert, Arizona

I had come back from being away for about 6 weeks and had found our AC had stopped working, in the middle of June it was 97 degrees in our house. Valleywide was able to send steve out at 7:30 at night and he stayed until 11 making sure everything was fixed and ready to go so that we could stay in our house that night. We are so thankful for him and this company, we are now loyal customers especially in this AZ heat, you always need someone reliable in the cooling industry! You will not make a mistake hiring this company!

From the time I made the call until after the air conditioning unit was installed was an easy, hassle free experience. Every single person I spoke with at different stages of the process was professional, courteous and helpful. They were just good people. I am very grateful for how timely the unit was installed considering it was August in Arizona. Thank you again.

So pleased to write a review for Valleywide Cooling! Living in Arizona is "hot, hot, hot" during the summer. Our A/C went out and our Home Warranty company was dragging their feet. After several phone calls and heated discussions, a demand was placed to "get something done, TODAY!" My husband is a senior with health problems and is on oxygen so it was imperative that our A/C be repaired. Valleywide Cooling came into the picture that day and was such a blessing! Margaret listened carefully, understood our situation and quickly scheduled one of their Technicians (Derek) to come out on the same day. He quickly diagnosed the problem and made the repair. What sold us on Valleywide was their professionalism but more than that, they were personable (kind and caring)! Derek went out of his way communicate to my husband what the problem was and what was needed.
Bottom line, we feel Valleywide is more than "just another company".... we were experiencing "family" in how we were treated, especially by Margaret and Derek, as well as their management team. Valleywide is an exceptional company that can be trusted to listen to their customers and quickly handle the challenges that come their way! Thank you, Valleywide!!!!

From the office staff to the courteous installation team everyone was professional. We were kept informed during each step and are very happy. Definitely will use them again and recommend this company highly.

All the service people I have had from Valleywide Cooling have been awesome. Jose' was with me today to repair my AC that was not cooling my house. He was very polite & professional. He explained what he was doing. Asked my permission to come in & out of the house as he needed to go to his truck to get different tools. Called when he was on his way and was on time. An Extremely Nice young gentleman. Pete, who was here to determine the part that was needed & Jimmy, who has been here for the installation of my AC units, are all amazing. The guys are perfect gentleman and very professional. Margaret always follows up to make sure the job was completed and that I am now comfortable going forward. Everyone at Valleywide Cooling has my business forever. I will never go anywhere else!!

This company was phenomenal! I called for a quote and they showed up the same day; the following Wednesday my new unit was in place. The crew doing the install was awesome as well. Since my unit was on my roof they kept me informed about any sounds I might hear and not to worry. Highly recommend Valleywide Cooling!

I would highly recommend Valleywide Cooling as they provide exceptional service. They were prompt, efficient, and extremely knowledgeable. I would like to thank Margaret, Richard, and Derrick for their utmost professionalism and being so helpful in getting my AC unit repaired. They were in constant communication with us and updated us throughout the entire process.

I can’t say enough good things about Valleywide. We had a tough time with our home warranty company but they were still so accommodating on resolving our AC issues without jumping to doing a full blown replacement. I worked with multiple employees here from the service department to the scheduling dept and everyone was so kind, solution oriented and helped explain things in laymen’s terms so we weren’t overwhelmed. Our tech stayed after hours to help resolve our part issue and we truly can’t thank them enough. We would recommend them to anyone.

Valleywide Cooling is a wonderful company and went above and beyond to help us with our AC repair. Richard was very knowledge, patient and very helpful. He explained everything in detail and always called us when we had questions. Margaret was always there to take our calls and follow up with us to make sure we were happy and the AC was blowing cold. She was wonderful and a big help! Jose was professional and took pride in his work when fixing our unit. He stayed to make sure that everything was working properly and there were no additional issues. It is hard to find a good AC company these days but Valleywide Cooling is a great company and very honest. They care about their customers and go the extra mile for them!

I used Valleywide Cooling to have someone look at my roof mounted AC/Heat unit before the summer. The Technician who's name is Derek came out the day I called and did a great and through job. He explained his findings and my wife and I were left feeling like this was a great value. The business contacted me both before and after making sure that we were pleased with the service. Overall this was money and time well spent, I I will recommend them to my friends when need service.

Our AC has been kind of blowing warm air for a while.  I started looking for a good company in the Valley and came across Valleywide Cooling.  To be honest, I was afraid the Google reviews were almost too good to be true!
Margaret was super attentive and helpful and she set up a visit for us.
Derrick showed up and he was truly fantastic.  Super knowledgeable, experienced and very clean workmanship.  He took his time to check everything (even climbed into the attic in this heat), and found my capacitor was almost dead and wires were incorrectly connected.  He also charged my unit a bit.  We are very happy customers and thank you again !

There are many AC repair and service companies to choose from in AZ. We highly recommend Valleywide Cooling. Their customer service is amazing. Our AC unit is older but has only been used part time. Derek was very honest with us about the choice to replace or repair. He said the unit has lots of life left and was worth repairing rather than replacing. The work he did was completed with excellence and he was really great to talk to and work with.

If honesty, integrity, and amazing service are what you’re looking for, call Valleywide Cooling. Really nice people. Margaret will answer your call and get you set up. Hopefully you can get Derek as your service rep. He’s awesome. We are very satisfied!

My husband and I each thought the other one wrote a review last year and feel bad after we figured out neither of us did. Valleywide was exceptional in every way when our old A/C went out last August. We called them on Saturday morning and by the next Thursday afternoon we had a new unit and a cool house. Valleywide really responded to our concerns about the fact we had a 1 1/2 year old in the house and worked quickly to get us scheduled and installed. The professionalism across all the people we worked with was impressive starting with Margaret in the office. The price was also very reasonable. The unit has performed excellently in summer and through the winter. We could not be happier and cannot recommend Valleywide more highly. The really came through for us.

Valley wide cooling is a great company.when my house Air Conditioning broke down they send me an experience technician within a just few hours!
This service technician arrived on time and provided excellent service.It did not take the technician long to figure out the problem.He had the repair parts in his truck and completed the repairs!
I watched the technician repair and test my Air conditioner before he left.
I was impressed with the work ethic and Very Professional attitude of the technician and office staff. GREAT JOB ‘👍👍👍
I would recommend this company to anyone .
Again thank you 🙏

Valleywide Cooling is an exceptional company! We recently had our a/c inspected prior to summer. Billy, our service rep, did a phenomenal job checking every part, and installed a 3-wire hard start 3.5 to 5 ton kit (ProParts three wire hard start kits feature North American made capacitor and relay which deliver the performance and reliability you have come to expect. Compressor start times are reduced by 30%.
Hard Start kits help compressors start quicker to minimize compressor winding overloads that can contaminate refrigerants and cause premature failures.). Billy finished by doing a thorough cleaning. Our 2012 a/c looks brand new and runs as good as it looks… maybe even better! Couldn’t be happier!

I was assigned Valleywide through my home warranty. Despite having no options for same day scheduling, they called me and were able to come that day within 2 hours. I was so pleased with that because having no A/C is just a slog here.

Pete came and was very courteous. Diagnosed the problem very quickly and fixed it just as fast. My air is pumping cold again and actually feels cooler than before it broke so that's good.

Definitely recommend!

5 Stars, 100/100, A+, the best of the best.

Valleywide Cooling is the only company I will use going forward.

From the customer service, to attentiveness, to response time, to affordability, the list goes on and on.

Had Billy over today to assist with no A/C! The level of empathy, friendliness, knowledge and professionalism from him was unbeatable.

Thank you again Billy, and everyone else at Valleywide Cooling!

I have 3 AC units that needed to be checked before the Hot temps begin. I called Valleywide Cooling and was greated by a live person with a friendly voice. We set up an appointment that was convenient for me.
The service tech, Billy, came out on the scheduled day and time. He was professional and polite.
He checked all 3 Uints and made some reccomendations.
I would use Valleywide Cooling again.

Where do I begin?? Valleywide cooling was the absolue best to us in our time of need! Our AC went out and they were on the scene within 45 minutes of me contacting their office (based on a referral) Margaret made sure our family was taken care of every step of the way and Jimmy was so helpful and transparent with me, the entire process felt like I had their full support! I ended up Needing a new system install and they had me complete in no time! I’m so thankful for this honest caring business! I will gladly refer them to all our friends and family! Thank you so much for all your help valleywide cooling made a terrible situation in the Arizona heat tolerable and treated my family like their own! 🩵

Valleywide Cooling was AWESOME! Our A/C went out on the hottest day of the year. Jimmy came right out and gave me a no b/s quote right away that was the right price. They juggled their schedule to accommodate us. The install crew as on-time, friendly, knowledgeable and got us cooling in a few hours. Much appreciated.

Billy and Margaret are amazing! They came out same day and had my AC repaired, and up in running in an hour. It is not fun when you have an issue with your AC in July, but we were in good hands as always. They have never disappointed, and I have referred them to family, and they have confirmed the same great experience! Thank you!!!