HVAC reviews in Goodyear, Arizona

Hazma was very professional, explained every detail of the way fixing our ac. Thank you

Didn’t go into attic. Just turned on ac and said everything was good.

Read the reviews everything match’s the techs are lazy and do minimal work, very hard for them to comprehend anything. I feel like i learned more watching TikTok then the tech new. I asked him to find the dampers and make sure they are open or increase the fan speed if possible he peaked his head in the attic and said there is no moister. Mind is blown he told me they don’t do that and they would have to send someone else, the company closed my request and started ignoring the phone calls

I want to say I read some reviews that said some of the comments for Sea Breeze were made up. But I’m here to tell you this was my first experience with them and the two technicians were very professional and kind. I was very frustrated cause this unit had been serviced twice by another vendor and kept breaking down. They identified right away that they had to check the blower in the attic and found the issue. They replaced it and everything is working great. They even told me if I have any other issues to call them directly since this was from my home warranty. They checked all the vents to make sure it was properly running and air flowing out of the vents and checked the outside units too! I’m very satisfied with their service.

AC went out on a Saturday in summer in Arizona. I have a rabbit, and the inside temperature was 98 degrees plus. After 2 tech visits and making me wait at the house for several hours for the third one - just to cancel on me, the needed part is still not ordered and the lady on the phone was raising her voice and talking over me. The bad service, incompetence and unprofessionalism with this company is shocking.

Had to go through my home warranty, and Sea Breeze was selected for the AC service company. They couldn’t send a tech until the next day. Once the tech came and diagnosed and got what he needed, he left. Three hours later he’s calling to say he’s at my front door and asking if I’m home. I was 5 mins away and said I didn’t know how was coming back, but I headed home and let him in. He was back because he “didn’t know” he had to take pictures of the inside unit. He got the pictures and assured me he was sending all the information needed so they could get the report in for approval to my home warranty company asap. The next day (Monday) I called the home warranty company and Sea Breeze had not sent in the report, so my needed parts could not be ordered. When they called Sea Breeze, they said their tech didn’t send in the stuff and they would call the tech and get everything needed to send the report asap. I called the home warranty again a couple hours later and Sea Breeze not only had not sent in the report for approval, they said they had to send a technician for a THIRD time to my house and he would be there between 1:00pm and 3:00pm. I waited in my car outside my house 12:45pm - 4:00pm, just to end up receiving a phone call that it’s getting late, so the technician doesn’t want to come out to my house, so they’ll just send the report to my home warranty company. (If they could send it in, then WHY did they need to send a technician a third time and waste my time??) During the one of the calls, the lady wasn’t listening to me begging her to please not cancel and reschedule on me, and she started raising her voice at me and talking over me and not listening.
After 3 days and hours upon hours spent on this, the report has STILL not been sent in and my part has not been ordered and I’m without AC (Tuesday). I’m so desperate for help, but I got stuck with this horrible company and I don’t know what to do.

Stay far away from this company if you actually want your air conditioning repaired, or if you even want a call back from many messages left.

Our AC went out and Sea Breeze was assigned through our home warranty. They came out and diagnosed the issue. The home warranty approved the work within a day and all that needed to happen was for Sea Breeze to pick up the part and I stall it. For the next two weeks we tried multiple times per day to contact Sea Breeze but it went to voicemail. We also had the home warranty company both emailing and leaving messages for them, none returned. After almost two weeks of zero response, our warranty company reassigned to a different vendor. So, since no one at this company even has the professionalism to answer a call, we were without AC in July, in AZ. If this company was too busy to perform the service or had some other issues, bare minimum professionalism would be to inform either us or the home warranty company. Picking up a phone would be nice or even returning a message.

I understand that AC issues in July in AZ are a plenty but having a company not reply to anything for two weeks after all their work requests were approved so quickly is just completely unreasonable.

Hamza was amazing, quick and very professional. He was knowledgeable and helpful. Thanks!

If you can, avoid this company at all costs!! Unfortunately, my home warranty is contracted with them and I didn't get the opportunity to do any research. I had a technician visit Tuesday morning and my A/C wasn't working by early afternoon. I made multiple calls to the office without a single answer. I've left numerous messages over the last 3 days and not one has been returned. Please choose a reliable company that actually cares about people.

I am very excited and happy with the repairs done to my AC unit by SEA BREEZE COOLING.
The technician was an absolute angel. He was diligent and worked confidently to fix my AC unit. He answered all my questions and he walked me through the repair process. I am so thankful for his service that I can now stay in my home comfortably when the temperature outside is over 115° I only wish I’d called for this service sooner. This is an excellent company that provides quality workmanship, customer service that puts you at ease, and you’re able to trust that they’re doing the right thing for you. And I will recommend it to everyone I know.

Professional, fast, and reliable HVAC work. Highly recommend. Great!!

Terrible experience.
Sent by my home warranty company.
Denied issues that were seen by another HVAC company and a home inspector.
Additionally, they insisted that we pay them directly the home warranty deductible. We did, but they told our home warranty company that we never paid them.
Really disappointed in their integrity.

Does not answer the phone, does not provide home warranty company with adequate information to approve repairs. Probably the most incompetent company I have ever had the displeasure of using. If your home warranty company assigns this company tell them no. Demand a different provider.

I rarely write reviews, but my experience with Seabreeze Cooling was so appalling that I feel obligated to warn others. From the start, there was a complete lack of attention to detail. The technician showed up late, seemed rushed, and left without clearly explaining what had been done. When I requested a summary of the work performed, I was given vague responses and no documentation.

Even worse, the follow-up was nonexistent. Days went by with no communication. When I called their office to get clarity, I was met with blatant rudeness. The woman I spoke with was incredibly unprofessional. As I calmly asked for clarification on what work had been completed and whether any issues had been found, she became defensive and then outright hostile. Instead of addressing my very reasonable questions, she hung up on me.

This is not just poor customer service — it’s unacceptable. I’m left completely in the dark about whether my system is even functioning correctly. I have zero confidence in their work, and now I’ll have to hire another company to double-check everything.

If you value your time, money, and peace of mind, do yourself a favor and avoid Seabreeze Cooling. There are plenty of HVAC companies out there that actually care about their customers — this is not one of them.

Absolutely terrible company. A technician came on a regular maintenance call, and offered an up-sale to clean the foils for which he charged us $500. He ended up breaking the foil and created a leak in the AC. Called them back a week later after the AC wasn't cooling down. Now they say a new part is needed but not available so he just shut- off the unit completely and left us with no AC through the holiday in 100+ degree weather. I have called them several times and no response, the technician is not calling me back and they are offering no resolution to the issue. DO NOT USE them!!!!

Update: Now the part of the unit he worked on is LEAKING WATER after he claimed to have cleaned the condensation line…

Spent less than an hour at our home and within 2 hours of him leaving our ac shut down again for the same exact issue. When we were actually able to get a call back from Hamzan he refused to come back out until Monday because he came from Avondale. Apparently leaving customers with no ac in Arizona summer heat over the weekend is good practice for them.. despite him not actually fixing the issue. Mind you, I’m VERY pregnant and we have pets.

Don’t use this company if you want your ac issues actually fixed.

Absolutely terrible company and would never recommend anyone use their “services”. Not only is the front desk lady absolutely hostile and rude, we have been almost 5 days without AC in the middle of summer because they do not pick up the phone, and outright lie about the status of the repair. We have been trying to get in touch with them for days and no progress has been made. If this wasn’t through a warranty company, we would have ditched these people long ago. Steer clear and save yourself the headache

This is the worst cooling company in the valley. Left me without AC for days because they failed to provide all the information needed for service to the home warranty company multiple times. They rarely pick up the phone and do not answer voicemails. I had to call 25 times in a row just to get someone to pick up. If I could give a zero star review I would. If you get assigned this company by your home warranty company tell them to assign someone else ASAP.

"I called Sea Breeze Cooling for an emergency repair, and they exceeded my expectations. The technician arrived within the hour, fixed the issue quickly, and explained everything clearly. Great service at a fair price!"

"The team at Sea Breeze Cooling installed a new air conditioning unit in my home, and I couldn’t be happier. They were knowledgeable, efficient, and left the area spotless. Truly top-notch service!"
"I’ve been using Sea Breeze Cooling for years, and they never disappoint. From regular maintenance to repairs, their staff is always friendly, reliable, and highly skilled. Highly recommend for all your HVAC needs!"

Hamza took great care of us, found the issue, was very nice and got us taken care of immediately.

Quick and easy service and the technician Hamza did a great job of answering all our questions.

Great service from Sea Breeze! Professional, fast, and reliable HVAC work. Highly recommend.