HVAC reviews in Mesa, Arizona

4.8 based on 4947 reviews Back to the listing
    5

    These guys know their stuff. They have good hours and a good inventory on hand to get us what we need.

    4

    My experience with Ferguson was very pleasant, nice staff, friendly and outgoing, oh yah free popcorn and soda too.

    5

    Great customer service, they help you out fast and are very informative. Nice and friendly employees

    2

    Overpriced on many things. Too many other suppliers for us to waste our money here.

    5

    Very helpful very good price I wish I had gotten the name of the gentleman that helped me he was extremely helpful and I had a difficult situation.

    3

    Lots of product, good prices but they don't really like to help the DIY little guys. kinda unfriendly! They want the pros, not us little guys.

    1

    Customer service is horrible. Sold me parts a month ago, as a stay at home mom. Not a professional, and they damn well knew it. Would not sell me a tiny part today. Old man had a crappy additude. Thanks for helping my day along.

    3

    Caters to professional HVAC people. Offered zero help in guidance at all with Mini-Split install. I understand liability and trying to keep the professional HVAC person employed. But I could have gotten better service and assistance on Amazon.

    5

    I used to go there everyday when working for a local HVAC company and no matter what I needed that day, Ferguson had it and the customer service was top notch! I was wondering though, if they sell to the public or if you have to have an account with them. Everytime I've gone there in the past I was buying through the company's account. Now that I'm just a regular Joe Blow, can I still buy miscellaneous supplies, like lineset or contactors? Not like full units, I can understand only selling those to private contractors, but like flex duct and stuff like that.

    5

    I buy there frequently as an HVAC contractor. The guys there are great to work with. They typically will only sell to contractors and do whatever it takes to help us find what we need. They are always my first call.

    5

    Prices were better for replacing the EVAP cooler pumps and the guys there were awesome with my kids. Answered all of my questions and my kid's questions as well. Great job.

    1

    Would give 0 stars if available.
    Prices ridiculous, almost 40% more then other AC suppliers.
    I own AC business is just paid plenum $190

    5

    Friendly, knowledgeable and helpful staff. Well stocked facility. They usually have just what I need and often thing I didn't know I needed until I was informed of the sales prices. And the have a fountain drink machine. .. what more could a HVAC man need.

    5

    I have been using this company for more than 10 years. I have rarely felt anything but true professionalism with the people who have been here. The current tech is, by far, my favorite one so far. His name is Joe. He is the best!

    5

    Showed up on time. Took about 2 hours start to finish to change out old unit and replace with new. Very polite and answered all my questions. Cleaned up everything and hauled off all the old unit. Hoping to see a savings on my electric bill!

    5

    The crew showed up when scheduled, did their work of installing a new heat pump/AC, and cleaned up afterward. The best thing is that the new unit cools the house much better than the old unit did. Starting the install at 5:30 a.m. meant the house didn't get overly warm before they had it operational.

    5

    The team was friendly and fast. They left zero doubt that they didn't know there job and goal of finishing their job correctly and with speed. I appreciate their time and effort and would suggest anyone to use them when they're looking to repair/replace their AC.

    5

    I have been using Farnsworth for years. I have been fortunate to have Chris as my technician, he has always been prompt, honest and does a great job. Vickie in the office is also fabulous!

    5

    Our experience working with Farnsworth was fantastic! They had quick and effective service and were able to deal with the problems our older home presented easily. We would definitely recommend their service!

    5

    I share a home with Debra Miller who owns a rental property in Sunland Village. She recently had a call from her tenant regarding AC issues. As the tenant has no phone, setting up service times is a challenge. Vickie in the office and Chris worked well together to find a service time that worked for my property. I have always had personal and professional service from Farnsworth.

    5

    Appreciate the quick scheduling and the tech was in time. He was courteous and professional and suggested a few changes to make our units more efficient. He wasn't pushy on upselling us, did his job quickly and left things clean.