Appliance Repair reviews in Phoenix, Arizona

the only thing I would say is your website on arrival was 4 hours different then when he arrived, I was grateful he called. Also when you have the dryer pulled out clean all the dust bunnies under there, and wipe your oily hands off of the machine.

Jose, the third repair tech Fri my Kenmore refrigerator issue, was knowledgeable and and extremely helpful. Unfortunately the inability to reach a live customer service person (all is AI or chat enabled) at Kenmore Home Services when needed as it was here is most unfortunate and ensures that I will never use them again!

This is very bad technician and hopefully home warranty stop using is company like Sears because they just steal your money without fixing any thing. Then you can't get ahold of anyone to fix the problem. All he did is turn on the AC and left. He made sure he charged the fee. Didn't say anything and left. Nothing was fixed. I lot alot of money because I to take a day off work to wait for the Eric to do something I could do just trun the AC on with fixing the problem. Im very very disappointed in how companies take advantage and steal for consumers

He spent the extra time to make sure everything on the washer was working correctly.

Service guy was snarky, legalistic and clearly showed he couldn’t care less. Did not appreciate his attitude. He couldn’t wait to leave. Did not review his process or offer explanation. I had to force a dialog to get information. Was not a good experience.

Our fridge is covered until a maintenance contract. Our Tech kept me updated, ordered the part and had it delivered to our home and then installed it without issues.

This is the 4th or 5th time that I have used Hew's. Super nice and always gets the job done. I love having them over

They are the worst stay away!!!!

The best

Very knowledgeable and professional.

A 2 time no show no call.......

Helped me fairly promptly for a washing machine error

He came in and seen what needed to be repaired. He got on it quickly.

Just don’t. Did not repair my fridge, in fact put a wrong part in and then just stopped answering. So don’t.

He, was professional, explained the issue with the fan in freezer..I am an will definitely pass his information on to family and friend's.

They were very nice but it is cheaper for me to get another dryer than to have them do the repairs.

Both workers arrived on-time, did the work, and left me with a working dryer. Mr. Hew was able to diagnose the issue and fix it quickly.

The tech made an appointment between 11:00 and 1:00 and never showed up. After texting he said he would still come and give a 30 minute window. No response, no show. Very unprofessional.

Do not use these people. They do not return telephone calls. They were paid to do work and did not come back to make the repair. They looked at the freezer, asked for a check, told me they would be back with the part and have not shown up. That was over a month ago. All telephone calls go unanswered.

Impossible to get ahold of. They take your payment with no problem but then you can't get a return phone call back to actually make the repair. Phone call goes to an answering service which they are only able to send the company an email which does no good.

Kirk is extremely personable while staying efficient with his time. Due to the location of this refrigerator we both decided to defer installing a new board until it can be removed & made more accessible. I will then have Hew's correctly repair it.