HVAC reviews in Phoenix, Arizona

4.7 based on 9419 reviews Back to the listing
    5

    Had George Brazil come to our home to review our current system and provide us a second opinion on repairs or total replacement. We decided to install two new Air conditioners and two new furnace systems. Estimate of what the house would need best to the actual installation that was done efficiently and with great care to our home. They arrived on time had plenty of team members to get everything completed and running in one day. The installation team was professional and did a wonderful job from start to finish. I would highly recommended their Company and they also provide a great 10 year warranty!

    5

    Service was just amazing! They came out same day. This is the first time I’ve used them. David was absolutely incredible. Very knowledgeable, professional, and dedicated to his craft. He was very thorough, and most of all didn’t try to sell me on services I didn’t need. I will definitely use David, and George Brazil again.

    3

    We had our VIP servicing done today and from what we can tell the tech did that okay, but we didn't go up in the attic to check either. I will say we are very disappointed in that he left our floors a mess with insulation scattered all throughout our home and in the garage. Why wouldn't he wear booties and clean up all the insulation he dropped. If this is the way he left our home, just makes us wonder how he left our units and attic.

    5

    Caleb was extremely courteous and professional. He's honest and was interested in what my thoughts were on maintaining and repairing my system....not just upselling products and services. He listened to my concerns and directed my with the most affordable options. I appreciate that he had my budget in mind. Thank you Caleb. I would request and recommend him anytime!

    5

    I had a great experience with Andrew from George Brazil for my AC maintenance. He was professional, knowledgeable, and very friendly. What really stood out was his transparency; he shared videos while he was working to show me exactly what he saw and explain what he was doing. It’s rare to find that level of communication during a routine tune-up. Highly recommend!

    1

    Thought I’d been getting decent service over the past 5 years. Turns out they advised the wrong filters and took until today for someone to correct. Due to these cheap filters for better air flow, my $20K+ system needs at least $5K in work to get it back to running great. See photos of dirt inside my unit motors. Found out that George Brazil just had to let go of ~200 service techs for them either not doing what they were supposed to or they were lying to their customers. Huge let down to pay extra to go with a “reputable” company. Will be exploring other A/C companies moving forward. Was charged $900 for a part/install for which I found the exact same brand/packaging on Amazon next day delivery for $42.50. When I asked about it, they told me you are paying for the expertise. I looked up the install and they say you must have these items attached straight up and down, see in the 3rd photo that they are crooked. This is insane and caused complete lack in trust. Do not go to George Brazil, find a smaller company that actually cares.

    5

    Gabriel did a great job and even texted us after he left with more information to help us.

    5

    My AC went out and they had an Emergency Tech out and my AC was fixed in just under 2 hours from when I called. Very friendly and honest.

    5

    Bryan the ice machine tech was great fast service did a good job

    5

    Everything work out real well. The problem was diagnosis and the new part was installed. We are real happy with the service.

    5

    The company and its staff are the most professional heating and cooling company that we have used in AZ.They are prompt, reliable,and fair.We happily recommend them as their preventive maintenance programs really do work .

    5

    Have been using Accutemp for years. Always responsive, helpful, and honest. Gabriel is best.

    5

    This company is awesome! I have been using this company for a few years now and they always do a great job on servicing my unit. Great and prompt service.

    5

    Spencer did EVERYTHING he could to help me get my AC going as fast as possible during a heat wave in Phoenix. Truly appreciate this company going above and beyond!!!!!

    5

    On one of the coldest days in February, our furnace went off. I called AccuTemp and they were here within an hour and a half and found the problem.

    5

    A/C went out and within 18 hours they got it back running the next morning at a very fair price. They’ve also have been very responsive with issues with heating. I will call no one else!

    5

    Installed a new system for me redesigned to compensate for the system I had that was failing everyone I’ve dealt with at Accutemp has been amazing, professional, and ready to answer any and all of my questions

    5

    My air co9nditioner quit working and the technician fixed the problems in a timely manner. The temperature was 107 so time was of the essence. They thoroughly explained the problems and pricing. I will definitely deal with them in the future. They are honest and fair.

    5

    Today we had our AC serviced (routine) and I must say I was very impressed by the tech, Tommy! When he arrived at my home, I explained that my 10 month old granddaughter was with me. He said hi to her and got to work. My granddaughter eventually fell asleep while he worked outside. When Tommy was done, he gently knocked on the door. As I opened it, he said "I didn't know if she was awake or sleeping". I was so grateful for his consideration and kindness not to mention the thorough and timely job he did!

    5

    Randall was great! He answered all my questions and was very courteous! Thank you for a job well done!

    5

    Excellent company with good customer service and professional qualified technicians. Ken and Chris are very knowledgeable and seasoned professionals.