HVAC reviews in Phoenix, Arizona

Service repair men were so patience, answering all my questions, courtesy and respectful of my home. I would recommend this company for any of your air condition service needs.

Deena Trudy, Joseph Contreras here from Central Supply and Metal. I want to thank you for the opportunity to come back out and take another look at the Heater. I am happy we were able to find the root of the problem and take care of it for you. on a different note, Mike our tech is a veteran of 20 years in the HVAC, it is possible he could have had a bad day or it was an intermittent problem and i just got it when it wasn't working. Hopefully you could give him another chance Than you so much for allowing us to service your HVAC needs Joe Contreras

This is THE place to go if you need to replace your AC's capacitors. Most will be around 50 bucks or so vs nearly $200 for the same part from the repair man. Great service and staff!

First time this company came out, Mike, the service guy was unable to fix the heat. He did say it was fixed and was only here 10 minutes but no heat was working. I called and complained and the general manager came out with another service worker for about an hour and a half and fixed my heat. It turned out to be the thermostat after he checked and was able to replace it but gave no reason as to why Mike said nothing was wrong.

OMGOSH!!!
Here I was,,,my A/C went out, while I was with a client,,,
That particular client recommended Central Supply,,,and they were
out the the first thing in the AM,,,
WOW!
From the beginning Myra, Ariel & Joe were excellent communicators and keeping me on track with my technicians, Mathew & Martin-the two "MARVELOUS" brothers, who obvious had a sincere passion for helping & serving within their company,,,who Matthew by the way,,,was personally "mentored" by his Uncle who possessed years of highly professional expertise in the industry.
They were on time, quick,proficient, professional, thorough, and also great communicators, and I felt very comfortable in what all the technical details that they were "explaining" to me.
Sometimes challenging to find such extreme professionalism and integrity, plus all the other qualities we all are seeking in a "great" company offering services in our beautiful "Valley of the SUN"!
I will be calling them from now on,,,

Thank YOU Central Supply & metal Company,,,
Linda L.

I'm sure they normally don't forget to put orders in, but in my case I called with an urgent order that needed to be done the next day, they said no problem by 11 or 12. I go to pick it up at 3pm and that's when I'm informed that the gentleman forgot to put my order in so my drain pan never got made...they did try their best to remedy the situation by calling other vendors, unfortunately it was for a tour group that was only going to be in town that one night. So just make sure you double check on your order to make sure it made it to the shop floor.

After the first 3 years of perfect performance, one of my 2 units stopped cooling. I agreed to a "service fee" even though the system came with a 10 year warranty. I do understand there could be outside influence on the systems failure so this was ok at the time but quickly became a money grab. The tech that arrived was not able to find any leaks but stated that I was "low" on Freon approx 8lbs and quoted me over 600.00 to recharge and add dye so if it leaks again they can detect it. I declined as I feel that without a visual issue on the system and their inability to detect where the leak is coming from I would think it was a hardware or install issue that should be covered under warranty unless proven otherwise. I hired a professional shortly after and he properly pressurized the system and then applied vacuum and held it for an extended time. Guess what? No leak and the entire 16 pound capacity had been drained. I called and honestly this company does not care at all and just wants to decline any responsibility so regardless I am being charged for basically no work performed. I had referred several others, even on a local website to this company so I am really disappointed to say the least. STAY CLEAR of this business, the leadership has no connection to running an honest business with any type of concern for their customers. Such a shame.

Can you please have your employee stop parking on the street (which is prohibited by our hoa) near the community mail boxes (also prohibited by our hoa) making it a hazard to get our mail. We have contacted our hoa and the city of Buckeye where this truck is parked every evening.

Insanely expensive!!!

First time user of Any Hour Services. Called them to fix a circuit breaker tripping issue in a Casita. Said it would be a $39 to diagnose which I agreed to. Tech arrived on time for scheduled appointment. Tech Spent 10 min trying to diagnose problem and then came back and said he couldnt find the problem and said he would have to write up another quote for a more detailed diagnosis. I agreed. About 45 min later, he came back with a quote of $700+ for an in depth diagnosis and simple fix. I was boxed into a corner because I needed it fixed so I agreed. The tech did some wire tracing (at ground level- no attic or wall access) and eventually found the issue - an old - unused outlet. He removed that connection which fixed the problem. It was less than an hour of labor, no material. He adjusted my price downward about $20.

So the positive was that he was able to fix the problem. The obvious negative is the price point on the actual job. $698 for an hour of non-strenuous work. My opinion is that the 10 min diagnosis for $39 is a scam to get you to commit to a more in-depth repair.

I will not be using them again because that kind of pricing is absolutely insane.

My hot water heater was having issues. Jeff came out and quickly diagnosed the problem, got me up and running again, and taught me a few things about my home which I would not have otherwise known. Great, fast service - on time and done right!

The absolute worst do not use this company under any circumstances I had an emergency. I scheduled service with him. They confirmed it and then they canceled it without notice leaving me in the lurch with my tenants the most horrible experience I’ve ever had stay away from this company. If you search their reviews, from worst to best you will find they have many, many, many, many one star reviews for their horrible service. I think thy must think because they respond to them it makes eveything alright. It does NOT. I wish I could give them a negative number.

Jake was excellent in finding our problems,
explaining them. Above and beyond: we had a rooftop door that was stuck and needed to open
to get to the rooftop condenser. Jake was able to open that door we couldn’t . Hope he’ll
work with us in future.

Umar was polite, thorough and the consummate professional. He performed my semi annual HVAC check and gave me a full report. I have some things to think about but not his tech evaluation. I recommend these guys to my friends so I'm comfortable writing this review.

Heard them advertise on the radio. Scheduled a next day appointment for a hot water heater inspection. The communication and professionalism with Any Hour is Excellent. Glenn Waterman was my technician. He arrived on time, explained everything so well. Showed me all the calcium buildup that was in my unit and offered some options. I decided to go with their professional series with a 6 year warranty. The install is clean and I will use them in the future. ☆☆☆☆☆ Thank you, Chris.

Umar came to complete an AC inspection on a full AC system that was installed 4 years ago. He was prompt and professional, taking photos of the system in the attic and then testing the effectiveness of the system outside. He gave great advice and we decided to replace a part that technically could have continued to function without any further action, but now I am confident that the system will make it through the next seasons in top working order. He was well informed and communicated effectively. I’d be happy to recommend him and the company to anyone who wants a job well done on their HVAC system.

Caleb came just as promised and did a wonderful job! He was very personable and professional and I felt completely comfortable with him helping me with my heating issue.

Communicated on appointment and who the tech will be. Jake reaching out on his time of arrival.
Explained what he’ll be checking then went over his findings with pics.
Discussed a payment plan and other services provided.

I would definitely think twice about hiring this chain. I made an appointment several days ago. Today from 12:00 to 5:00. Took a day off of work. Had to call them twice to see if they were still coming. The second time I talked with an AI person. Said they were going to call me back. Did not. Finally I text on their website. A chat. Had a woman call me and said they wanted to reschedule to the next day. This was after 5:00 and me trying to get a hold of them. Absolutely ridiculous. Terrible customer service. Not even a good price.

Ian C. is a rock star and as long as he is working and servicing my area, I will be a customer! He is effective, efficient, and awesome at explaining what was needed! I even utilized their plumbing & A/C service!

I also want to recognize Sheryl & Sebastian, y’all have amazing customer service skills and you make a difference on the phone.

Updating now that the technician isn't looking over my shoulder. They were better before the buy-out. Now the technicians are too focused on scammy upselling, but can't seem to change the air filter without fumbling around and putting a ding in the wall. I'm sad that this is no longer a company I can trust to do their work without trying to sell me a dozen things I don't need.

Exceptional experience! As customers, we may not be the easiest to work for because we require clear communication, and arrivals on schedule. We couldn't have been happier with the Any Hour team. They were thorough, professional, supportive and a joy to have around. They did a fabulous job and made it very easy for us. Thank you Jeff for being OUTSTANDING.