HVAC reviews in Phoenix, Arizona
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Great AC company! Fast and clean install all while paying attention to the details! They are family owned and operated and it shows with great customer service from the Alien AC Team!
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I had an issue and Alien dispatched someone to me quickly. It was lucky day… Jeremy Bowman (tech) to the rescue! He called several times letting me know his ETA. He asked a few questions and quickly spotted and resolved the issue successfully. He cleaned up quickly and gave me his card should I have any questions. This is service! Please with this company and Jeremy’s attention to service and getting the job done! Thanks Jeremy
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I had an outstanding experience with Alien Air Conditioning and Heating from start to finish! Their customer service was exceptional from the moment I reached out to schedule an appointment.
When the technician arrived at my home, they were prompt and professional. They quickly diagnosed the issue with my air conditioner and explained the necessary repairs in a way that was easy to understand. Throughout the repair process, they were efficient and thorough, ensuring everything was working perfectly before they left.
I was particularly impressed by their attention to detail and commitment to customer satisfaction. They went above and beyond to make sure I was happy with their work, and they even provided helpful tips on maintaining my AC unit to prevent future problems.
Overall, I couldn't be more pleased with the service I received from Alien Air Conditioning Company. I would highly recommend them to anyone in need of HVAC services. Thank you to the entire team for your professionalism and dedication to excellent customer service! -
For years Alien A/C has helped my family! I cant say thank you enough for always taking care of us . You are truly out of this world.
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We have used Alien Air to service our AC for several years and have always been satisfied with their professionalism and service.
This past year it was apparent our AC was struggling. Alien Air helped us get through the summer and worked with us on a plan to replace our unit. Today was the day and as always they did a great job! We had to replace the outside unit and the air handler inside. The guys were tidy, left no mess, and as always super friendly, and very communicative.
I highly recommend Alien Air! -
Jeremy was awesome, was very thorough, explained everything, was polite and professional. 5 STARS
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Brilliant- call them. Respectful, knowledgeable, and timely. Jeremy was very serious about how dangerous the electrical wires are becoming and referred an electrician. Looks like we have a new ac repair company, it’s Alien!! Thank you
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I can very much recommend Alien AC. In the middle of the summer, my compressor needed a new motor. Chris was able to put me on his schedule quickly and my system was up and running in no time. Definitely 5 star service!
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We bought an air conditioner from Alian 5 years ago and are so happy with it. We have used them for our biyearly maintenance, duct work and insulation and was all done professionally. I love them so much I have referred them to several friends who have been been just as happy with their service!
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Jeremy was super helpful, polite, respectful, and considerate! Had our AC fixed within an hour. He also taught us helpful info about maintaining our system. He also gave us a cool alien shirt and hat. Shout out to Jeremy, I'll keep your chocolate milk cool any time
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I recently had Alien Air conditioning come to check my Trane AC unit. The technicians name was Jeremy. This guy got there right on time ! Was respectful and professional. I’m always intrested in what is going on with my unit and he took the time to explain and show me findings and the servicing my ac unit would require. This company is truly a top notch A/C and heating repair company. If I ever need service in the future Alien Air will be my first choice! You’ve tried the rest ! Now try the best! 5 💥s for this company!
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Jeremy did work for us on our busted heater. He’s always very professional kind and courteous. I love this company. They are fair and honest. A ++++++
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I'm 100% completely satisfied with this outstanding company! Everyone there has been so wonderful and very great to work with.
I found them on the on the SRP website under Certified Contractors. After having four companies come out to do their inspections and give pricing, I decided to go with Alien Air because they were very fairly priced and offer an absolutely wonderful warranty.
I highly recommend! -
I’ve had nothing but excellent experiences with Alien Air. Even during the peak of the summer season, they were able to send a technician out promptly. Jeremy the technician, was extremely professional. He kept me updated on his arrival time and quickly diagnosed and repaired the issue with my air handler unit.
What stood out most was his willingness to explain the problem in detail and offer a temporary solution until a full service order could be completed. His transparency, professionalism, and customer-focused approach made the entire experience smooth and reassuring.
Thank you, Jeremy for the outstanding service. I highly recommend Alien Air to anyone in need of a reliable and responsive AC provider. -
We signed up for Alien AC's Home Comfort Service. It is comforting when the techs are able to prevent your AC from shutting down with scheduled service and routine maintenance. We've been enjoying uninterrupted cool summers for several years. You rock, Alien Air Conditioning and Heating!
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After another company unsuccessfully couldn't figure out our a/c zoning and cooling issue. Jeremy from Alien Air conditioning found the issue, and repaired it quickly. He was very professional, knowledgeable, and obviously had many years of experience. He explained every step as he thoroughly inspected and repaired our issue. He also followed up the next few days after repair to insure the issue was resolved. I highly recommend this company.
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Amazing service. Chris took my call late in the day and got out there by 8AM the next morning. Took pics and video of everything. Showed and explained the issue in detail and got it fixed. Going to be booking him for new insulation next.
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We highly recommend Alien for your AC services. Jeremy came out to do a check up of our Ac unit and maintenance to get us ready for summer, he identified a few areas to help us maintain our Ac unit preventatives and avoid over exerting the unit. They were able to do all of the updates we needed same day, waiving the service fee, and he even gave us helpful advice on swapping our filter to help our unit perform better and last longer. They were friendly, professional, and fast. We will definitely have them back for the rest of our AC needs!
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Our experience with Meghan was outstanding! She was incredibly knowledgeable and even offered to return at 10 PM to recharge our AC unit. Thanks to her, our air was up and running in no time. Highly recommend AZ Trusted Air—10/10!
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Lucas and Trusted Tech should be your go to for anything heating and cooling! He is honest, fair and a great problem solver. You will not regret calling him for service.
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Lucas was able to be at my house within an hour of my evening call and had my AC back up and running within 30 minutes of arriving. He explained the process clearly.