Water Damage Restoration reviews in Phoenix, Arizona

Kowalski recently undertook a huge restoration project for my company. I was pleasantly surprised by their professionalism, work ethic, and knowledge. Jacob was onsite daily, and was an absolute pleasure to work with. Always ready with an update, willing to go the extra mile, and helping in any way he could. My only complaint, they're not too great at trivia. (inside joke). Thank you Kowalski for a job well done

Thank you for making this right and understanding the circumstances surrounding our situation.

I had a house fire in 10/2022. Kowalski’s did the home repair. They worked well with the insurance company, all the job managers kept in constant contact with me throughout the process. I finally got to move home and it looks absolutely beautiful. They got the job done within the expected time frame. Amazing job. My home is brand spanking new.

One of our needs for Kowalski
has been emergency water extraction. Cliff's reliability immediately puts my mind at ease that the jobs will be done quickly and correctly. Him and his team have killed it every time. Absolute professionals.

This review is for Cliff and Charles at Kowalski! They came in today to deep clean our tile after we had a house fire. They were very professional, friendly and all around great guys! They showed pride in their work and answered all our questions! Excellent service overall!

Christina is awesome kept me in the loop through the entire process. I will definitely use them again

Robert W . is very friendly and professional, I definitely recommend this company thanks to him!

Beware of all the additional charges they will tack on to the project that will exceed the actual cost more than double.

I will never use them again and would not recommend them to anyone.

THEY WILL CHARGE YOU FOR THE TIME TO RESTOCK THEIR TRUCK, DRIVE TO THE SITE, DO THE WORK, DRIVE BACK TO THE SHOP, AND RE-STOCK THE TRUCK.

In addition to the time they charge over and above being on-site working, they will ALSO charge for a trip charge.

- Charged me for 12 hours of work after car crashed into my building and they were on-site for 2 hours. (2 crew members on-site for 2 hours = 4 hours of work NOT 12 hours.)

- Did not provide a quote prior to work and work exceeded $1,000 which is a violation of law

- When I called to get the quote amended, they would not change it.

This company comes to your house and tells you, you need a temporary fence after your neighbors started a fire. Then after you're trying to fix damage done to your house by the people who started the fire, the send you a bill for a fence you didn't need in the first place! Don't ever let them put anything on your property. They'll go after you, and not perpetrators.

After my brother unexpectyedly passed alone in his home, I wasn’t sure what to do since i live 2,200 miles away. Janet Larson and her mitigation team of experts took care of everything. They sent before during and after photographs. Their pricing was very fair and they were completely above board and explained the entire process before i hired them.

Ron's customer service exceed all expectations! He was at The Oaks today and we are beyond impressed with his punctuality, professionalism, and outstanding work ethic. He is extremely knowledgeable, and his attention to detail is unmatched. His service truly stand out, and we couldn't be happier. Highly recommend.

I was taken care of by Janet Larson, a great Client Advocate and liaison at Kowalski. She was very helpful and available for all my calls and inquiries from day 1 until the job was completed. She even helped me with completing the final payments due and closing the account. Great job Janet.

I want to share my excellent experience with Kowalski Construction. I had long known of their reputation in the valley, and heard about how good they were to work with, but it wasn't until I needed emergency service myself that I saw that firsthand. My water heater had a major leak and as soon as we got it stopped, I immediately called Kowalski. They were at my house within 45 minutes and stayed until almost 9 o'clock that evening. Cliff was the ultimate professional and came by our house every day for the next four days to check on the progress of drying out all the damaged wood. Because of their quick action, our damage was relatively minor and, our house was back to new within a couple of days. They showed up when they promised to and each person we dealt with at the company was more professional than the next. if you need any of their services, I can't recommend them enough. As a family owned business, they truly do care about the client and treat you like family.

I was extremely happy with how quickly they responded to my needs due to the water damage to my home. The technicians they sent out. Manny and Charles were very easy to work with. And did a great job getting the equipment in here and getting the moisture out of my home, so that they were able to do the removal of the drywall and insulation in a timely manner. They worked quickly and efficiently and cleaned up and left my property in as good as condition as it could be. . I would recommend this company and appreciate the work that Charles and Manny did.

I'm Lisa. The horrible tragedy took place in Nov 2023. I am writing to share my experience with Kowalski Construction. Here are the facts: Poor communication, poor timely manner for project completion, missing personal items from residence. It has been a nightmare all around and I would not recommend this company. To this date project still not complete. I did not receive the family-like experience boasted by the owners. I am not at all shocked by your response, nor the subpar workmanship by Kowalski and their contractors. On a positive note, Greg in purchasing was helpful.

Kowalski Construction was in charge of our master bath shower remodel. They were proactive in their approach and kept us well informed of how the job was progressing and when it would be completed. The final product met our expectations.

I had a break in at my business in the middle of the night. After police cleared my building I was left with no way to secure my business. I call Kowalski and they sent out their board up company within the hour. They had my building secure and me headed back home in short order. 24/7 service is only as good as how they respond at 2am. They were amazing and professional. I would recommend you keep their number on speed dial. You never know when you can use some help. Call Kowalski they are the best

Absolutely thrilled with the results of our recent project! From start to finish, the entire process was seamless. The team was professional, punctual, and paid close attention to every detail. Janet was extremely helpful and kept me completely updated. The quality of the craftsmanship is exceptional, and the transformation of our space exceeded all expectations. We couldn’t be happier with the outcome! Highly recommend them for any remodeling or repair needs. Five stars all the way!"

I cannot recommend Kowalski and their amazing representative, Janet, highly enough! From the very beginning, their team has been exceptional to work with—efficient, reliable, and incredibly trustworthy. Janet stands out as a true professional who goes above and beyond to ensure everything is handled seamlessly. The number one thing that sets them apart is their communication. Janet always kept us informed throughout the entire process, making sure we understood what was happening every step of the way.

Their efficiency and attention to detail made the entire experience smooth and stress-free. Kowalski and Janet approach every job with care and expertise, and you can tell they genuinely value their clients. Whether it’s a big project or a small task, they treat it with the same level of professionalism and dedication. It’s rare to find a team that is both incredibly competent and so easy to work with. If you’re looking for a company you can trust to get the job done right while keeping you updated every step of the way, Kowalski and Janet are the absolute best!

Kowalski did everything in their power to get our house back to normal as quickly as they could. They even helped us battle our insurance and ensure everything we needed repaired was covered. Charles from the mitigation team is one of the best humans I have met and an amazing asset to Kowalkski. Thanks for everything!

We chose Kowalski Construction after a devastating fire to our rental home in Tempe AZ. We have been very pleased with the rebuilding process and the end result of the contruction. We were especially pleased with the communication from Kowalski. We would receive weekly calls or emails updating us on every step that was occurring. All the staff were quick to reply to our questions/email/calls. They were all very friendly, helpful and personable. Josh (the construction manager) even met us on his day off as we lived out of town. We dealt mainly with Josh, Harold, Ivan and Tara (in the office) whom all were very helpful. I would have no hesitation recommending Kowalski Construction (based on my experience) should you require a major rebuild.