HVAC reviews in Scottsdale, Arizona

We have used Oasis/Absolute for eightteen years, at two AZ homes. Good value, great service. They do both our AC system and furnance.

I ended up solving the problem overnight but I was impressed that Oasis could find a repair person for 7am on July 4. Thanks for helping

The tech was very thorough and attentive . He went the extra mile and cleaned my vents I highly recommended the company

We got a new technician today. Amir must still be out. Anyway Douglas was very polite knew his business and performed it well. He checked out my A/C and heater. All is well for the upcoming winter.

Ricardo was on time, very polite, respectful and pleasant. He was thorough with his evaluation showing me pictures of his before and after maintenence and membership recommendations and repairs. Thank you for sending him to my house.

System periodic inspection was thorough and competent. Tech was prepared and seemed knowledgeable. He was also friendly and willing to answer my dumb questions. Very polite!

Our technician was very professional and his technical skills were over the top. He was able to service my air conditioner and my mother’s air conditioner all in one call!

The Technician Mike was terrific. He was very professional, polite, friendly and Very Knowledgeable. He was also very helpful by answering all my questions.

Amer is very professional and knowledgeable. He always makes you feel that your business is important and does not rush through the appointment. I always feel confident that the service job he does is first class.

i was very satisfied with the service provided by oasis air and with the repairman, Ricardo. he spent time explaining how my heat pump system worked and what to watch for so i can stop other issues from occurring.
everyone at oasis air seems to enjoy working for this company. i highly recommend them to others..

This company is a ripe off....run do not walk.
I called them to repair my AC unit. The Technician advised that it would work after paying over $800.00. The AC was not working the same day...I called them multiple times and was told someone would calle and return to my home to check on the problem. They never called me and no one return to my home ..I have been calling for several days, even asking to speak to the owners...no one has called me yet! Poor business practice and poor customer service...Do not give them your hard earned money for not service....

I was very impressed with the tech from Oasis Air. He was very thorough in checking my heat pump by inspecting the unit in the attic as well as on the ground. He demonstrated professionalism and a friendly willingness to answer all my questions. He is a "keeper" in my book.

I found Amer to be a professional yet personable technician. He answered my questions and briefly explained what the system check would entail. I was comfortable with Amer in my home. It was refreshing as customer service seems to be lacking these days at so many businesses. Kudos to Oasis/Absolute for such an impressive hire!

Ricardo Adame was my technician. I was due for a maintenance check and Ricardo did a thorough job explained everything he was going to do before he did it came back with a clean report which was wonderful for me. He addressed a small issue that was easily fixed with a simple solution and did not try to manipulate me into some service that I did not need. Very difficult to find good honest people anymore and Ricardo is fabulous thank you Ricardo I hope you come back and visit us again

Oasis Air is a COMPLETE RIP OFF. I had an appointment for Air conditioner throwing warm air on 08/12 with Oasis Air. Tech did a quick diagnosis and told me a circuit board on the fan unit outside needs to be replaced and would cost $1000+ for parts only. I was not convinced by the price and so just let him go with the visit charge of $125.

Yesterday I had a tech from another company come and he after a 5 min diagnosis said the thermostat needs to be programmed. He took another 5 mins to program it and charged me $99 for the visit and my Air conditioner is working perfectly fine.

Saved $$$ by listening to my instincts.

Mike Varela, the technician, was punctual, explained the reason for the visit and got to work right away.
He answered all my questions and offered to me how I could save money on certain items that would make my ac unit function better. Mike was very professional and courteous. He deserves 10 stars not 5.

Isabel Soto October 30, 2024

Ricardo was very professional and friendly. I felt comfortable having him in my home. He informed me of what he was as going to do before he started. Would love to have him perform any further services on our units.

I wasn’t going to leave a review at all but your company keeps texting and emailing me asking me to. To the point of being spammed.

Our tech was 3 hours late. We received no phone call from anyone advising he’d be late. I had to call FIVE times for updates. At one point I was told he was “wrapping up” and would be in the car in 10 mins. Another hour went by and he never showed up. Finally showed up 3 hours after the time window they had given us.

Edit: To respond to Oasis Airs response to my review; You only gave us a two hour window (12-2) and he did NOT show up within that time frame. Again, he showed up 3 hours late. We have video proof. You need to check your records and be honest with yourself and the public. I’m now adjusting my review to not recommend and a two star rating because of this.

We have had Oasis Air check our AC unit for 18 years now. Our technician is personable, knowledgeable and professional. Thank you for all you do.

The tech was here as promised and did a thorough job of checking both the Air and Furnace systems. He did find a potential problem but recommended waiting until it got worse before repairing. He gave me an estimate and we scheduled the repair in the future before he left. Great, no upsale only good service.

Douglas was experienced and polite, he explained everything. I did have to inform him that I would no longer be doing business with Oasis air due to the way they treated me when my air went out. They’re inner office and management wouldn’t receive a star in my book. They have great technicians, but terrible management.