HVAC reviews in Surprise, Arizona

Pro Solutions is one of the most outstanding companies I have ever dealt with. We have been with them for 10 years. They have come out at 11:00 pm when the AC went out, had the parts to repair it with them and in minutes we were up and running. Their prices are fair and reasonable. They never leave a mess. All the guys are respectful, knowledgeable, clean and call before coming. Always on time or call if they're going to be later than expected. DEPENDABLE, RELIABLE, AND REASONABLE. A family owned business you can depend on.

When I needed a new a/c unit I choose Pro-Solutions Air because they had a better warranty and service program than all the other companies I compared. 2.5 years later, I'm glad I choose to go with this company. They send reminders for the yearly check- ups. The guys and all of their equipment are always sparkling clean and on time. They did some extras that I did not expect. I've never seen a company do so much to really take care of their customers. I am truly impressed and thankful. I can recommend them whole heartedly. Happy customer in West Phoenix, Az.
Teri S.

Best overall service! We replaced both our AC units using Pro Solutions Air earlier this year. They weren't the cheapest or the most expensive, but they offered great products, professionalism, timeliness and a fantastic warranty on parts AND labor (that other companies can't match!). 15 years on parts and labor is great peace of mind. Everything went smoothly over a few days, work was done on time and the crew was great and answered all questions. I can't recommend them enough.

Professional service from start to finish! Scheduled service call, service rep called 1-hr prior to appointment, showed up on time, provided multiple options.

The crew showed up on time, finished the project in the time that was committed (one day), and our property was cleaned up like they were never here!

If you want your project done by professionals at a competitive price, you should make the call to Pro Solutions Air!

Brandon came out to do an inspection of 3 HVAC units in a home that I as a Realtor am under contract for with my clients. He was professional, thorough and very helpful with the information he gave my clients. I would not hesitate to recommend him and Pro Solutions to anyone who needs HVAC advice!

Brandon cleaned our solar panels despite the heat. They are so clean and I am sure will work a lot better. Thank you Brandon for your fine work and telling us about the solar panel cleaning. We appreciate all your work -- both on our a/c and the solar panels! Thank you, Brandon. (PS to Pro Solutions Air -- Brandon should have a nice raise for working in all that heat).

Bill and Jordan were great to work with. We had a few minor issues with our installation, but they were very knowledgeable and professional and took care of everything quickly. Sometimes things don’t always go as planned, but this company was great at working around the issues and getting them resolved quickly and professionally. We would highly recommend them!

I truly appreciate the professionalism of Pro Solutions Air. I was assigned them through a home warranty call out and I was a bit worried about the response time the warranty company allowed so I called them directly. They were very transparent on the cost of the repairs which was reasonably fair. Bill my technician was very knowledgeable, organized, professional and performed an outstanding job. He had us up and running in less than 45 min. I would recommend this company for any HVAC needs!

Pro Solutions Air has been my go to AC company for years. They replaced all my units a few years back and did a wonderful job throughout the installation and maintenance of my AC units.
Technicians are friendly, efficient and very knowledgeable.

Pro Solutions Air isn't your average A/C & heating company. It's a family company that takes care of its employees & it shows as they care for their customers.
We have a new system with a 15 year warranty. All parts & labor are included. There is a small annual maintenance fee & a very reasonable service call charge.
Pro Solutions Air is so much more than HVAC... they are fully integrated company with knowledgeable electrical & solar installation & repair too.
Call Pro Solutions Air, I know you'll be as pleased as we are.
Shout out to Corey for the extra care helping my mother & thanks to Don & Tyra for all you've done for my family.
Michelle Boyd

The service from the first phone call to the last encounter has been exceptional with this company. They did their best for me to get someone to my house as quickly as possible and helped with financing a new AC and even replacing a breaker when it blew. This is a great company to work with.

Excellent service I will never use anyone else. This company has the best ever people working for them. They explained everything. On Thursday night my air completely stoped working, after only being in my home for 6 months. Don the owner gave me all the information over the phone for a brand new unit, no pressure to make a purchase. I researched made calls received quotes, even got yelled at buy another company due to I would not commit to buying their product. I called Don at Pro Solutions Air back in the afternoon to make the sale, they were not the cheapest or most expensive but the Customer Service was the best I've ever experienced in my 62 years. Plus there warranty is 5 years longer than anyone else. The owner went the extra mile for me, brought me a portable air unit, hooked it up made sure my dog and I would be comfortable for the weekend. I sign the papers. As he promised he was back on Monday morning to take down and put up a brand new unit, it was up and running by the afternoon. No words could ever Express how thankful I am that people like this still exist in the working world today. With deep appreciation for Don and Pro Solutions Air from the bottom of my heart
"Thank you".

I totally recommend Pro Solutions Air. From my first call to my final thanks, this company worked with me through my a/c crisis. Jordan was a lifesaver as he didn't give up on first sight, found a way to get on my building's roof, and rectified the problem by bringing parts he knew would be required for older builds. I'm so grateful.

The first visit was just an evaluation of my AC unit. The technician was very professional and courteous. He gave me an idea of what needed to be done on my unit and let me know that it might take a few days to find the parts. The very next week (on the day I requested), the repair technician came to my house. My unit had a repair issue that was unforseen. Jordan worked so hard for hours to fix it. What should have been a 2 hour job turned into a 4 hour job, but Jordan stuck with it and fixed it. I was not charged for the extra labor. Highly recommend Jordan and Pro Solutions Air.

Pro solutions was recommended to me by a friend I could have not been happier
I was having problems with my A/C unit not working well They were able to come out the same day I called and gave me a quote on repairs and replacement I went with replacement because my old unit was over 10 years old this was on Monday and by Thursday I had a new unit it was only 4 hours and done I could not be happier
They are friendly and clean with insulation they also explained everything through the hole presses
I will definitely recommend them to my friends
I feel the pricing was reasonable Thank you Pro Solutions for everything

Alexis of ProSolutions Air always brings the knowledge! She’s my go to with all my AC questions and problems.

They replaced my AC unit and furnace and I would not hesitate to recommend Pro Solutions Air. They professionally responded to all my questions both before and after install. Don personally came to my house to assess my current set up, Dylan and Greg performed the install and were professional and courteous, and Alexis in the office was great. Extremely happy with their service.

Firstly, Pro Solutions Air were so patient with me after providing a quote to replace the AC on our home. Things came up, to where we couldn't proceed right away, yet they checked in with me regularly, until we were ready to move forward. They were the only company who followed up, which was the main reason we chose them, plus the great reviews they have.
The Pro Solutions Air team worked quickly and professionally. They were patient with questions, and answered them thoroughly.
We had the ducts cleaned also, because why put in a new AC and have dirty ducts, right? Everyone here is just so awesome to deal with. They leave the job site clean and are very professional in their work. They all work like they are proud to work for this company, which is hard to find these days. That gives the customer a sense of trust and makes me think highly of this company, whom I totally recommend.
Our old system was over 20 years old and though, to us, still had some life left, we knew it was tired and time to replace. Now we live in the peaceful quietness of our new unit. Thank you to this awesome company and your team of great workers. We'll see you in the spring for the maintenance check. Keep up the great work!

I recently had my A/C unit completely replaced by Pro Solutions Air and knowing that it was a split system with a unit in the attic and separate outside unit didn’t slow their commitment to making this a successful replacement. I was impressed with the professionalism shown by all their technicians. The system was ordered in less than a week and the replacement took one day. With the heat coming I want to thank Pro Solutions Air for a fantastic job and I will gladly recommend them to everyone who I come in contact with.

My AC was failing over a 3 day holiday weekend, they came out and diagnosed the issue on Saturday. They could possibly fix but couldn't guarantee it, thus adding cost. My system is 20years old, asked for a replacement cost, it was in the ballpark of what was expected from othe dealers. Asked about timeframe and was told they could have a crew in on Tuesday following the holiday😲!!! Done... The tech then left and returned with a mobile unit to get us through the weekend. They showed up Tuesday morning and had it done that afternoon. Cleaned up behind themselves, took the old one away, and all is now well.

I found ProSolutions Air years ago and have stayed with them ever since. I’ve recently needed some maintenance work done on my AC unit and was reminded again of how great they are. They are honest and do incredible work. In fact, they’re so confident about their products and quality, they give an amazing warranty. They really stand out because of their competitive
pricing and warranties. And their honesty. They actually talked me out of a new AC unit, telling me my old one had more life in it. And they were right. It lasted 8 more years!! They’re a small company with loyal employees so you can also sort of develop a rapport with your technician. Brandon takes care of me and I highly recommend him! He is wonderful about explaining things clearly and patiently. I love having a company/technician I feel comfortable letting in to work without having to be home. If you’re in the market for an AC company, look into these guys. Check out reviews, their BBB rating, and get a quote to see for yourself why they are so great!! Give them a chance to keep you cool and you won’t ever look back!