HVAC reviews in Surprise, Arizona

The work of a very professional and skilled craftsman built my garage enclosure to blend perfectly with the original appearance of my home. A simple project was finished beautifully, with attention to detail. All of my concerns and questions were completely addressed without complaint. The project exceeded my expectations, and I'm really happy. The A/C pro saved my old unit from an early death by thoroughly inspecting inside the unit to find the old owner's dog hair, the first one to honestly do the inspection to that level of detail in four years. These are trustworthy friends. Thank you so much!

We’re happy we got our new system from Pro Solutions Air, they have been great to work with! Prompt service if needed & good products.

I am a fellow HVAC contractor and can say that in a trade that is saturated here in the valley, Pro Solutions Air is the real deal. I sent over a client to them that needed low temperature help for a cooler at their business and Ruben was in contact with them right away.

Their attention to detail and customer care is bar none. I highly recommend them!

I just want to give a shoutout to Pro Solutions Air and Heating. This company went above and beyond service and got us a great deal on a brand new A/C Unit. Dylan and his team communicated on pricing, unit we were having installed, time of arrival and was very courteous when working in our home.

Our old unit came with the house when it was built in 08, and was smaller than what our home should have had, so it was well past it's life.

If you're thinking, or need a new unit, I highly suggest Pro Solutions Air and Heating.

I signed up with First American Warranty A/C tune up program. Pro Solutions Air came to my property at Buckeye. They checked the system and listed non-warranty covered maintenance items and covered repairs. Their charges are not cheap but as far as I knew they were very detailed and professional. Pro Solutions Air followed up with me a few times very patiently. They took care of the covered repairs well. Scheduling was good. They were available to talk each time I called. Thank you.

I just realized I completely forgot to leave a review last year when our new A/C unit was installed (sorry, Pro Solutions), so I figured I should now.

Our A/C stopped working at the start of July 2023 during record-breaking temperatures. Pro Solutions came out quickly, even though it was the weekend, and diagnosed the issue. The motor that died would have been expensive to replace, and the old system had issues before, so we asked about replacing the whole system instead and ended up doing so.

The installation took place a few days later and went smoothly. Our attic is very difficult to access, but they made it work. Every technician who has been to our house has been very friendly and professional, and thoroughly answered all of our many questions (sorry Brandon) without seeming at all annoyed. Other than Brandon, I also want to give credit to Dylan and Jordan (hope I got everyone's name right) for being great as well. Dylan was accompanied by another technician on installation day who I met briefly, but unfortunately I forget his name.

There was initially some confusion about our monthly payment amount for financing, but that was quickly sorted out, and it has otherwise been a great experience.

I'm looking forward to continuing to work with this company for yearly maintenance, and taking advantage of their great 15-year warranty if we ever need to!

EDIT: Janice (not sure on spelling, I'm sorry) and Ruben in the office have been great as well!

Brandon, from Pro Solutions Air, drove from Phoenix to Williams, AZ during the winter months to check out my old, out dated furnace (38 years old) Brandon gave me a better quote than the last three HVAC companies I dealt with. So I asked him if he was willing to install a new furnace for me, I also asked for an air conditioner to be installed at the same time. Not only was the work done on time by Brandon and his Pro Solution Air colleagues, but the work was neatly done. The total cost was the same as the final charge. I used the air conditioner for the first time on June 11th, 2025. It worked wonderfully well as the new furnace has done for the last ten months.
Thank you, Brandon and your crew from Pro Solutions Air.

Sandra Hatcher

Pro Solutions Air is the real deal. Amazing costumer service and is as helpful as can be. I always appreciate everything they do and they make the experience special every time. Thank you!!!

Very professional and and knowledgeable team. Dylan was the lead installer and kept us informed throughout the process. He was quick to fix any issues that arose. The main unit had a minor issue with the condensation drain, but the team was quick to fix the problem.

Absolutely amazing company that has incredibly reasonable prices as well as professional and extremely experienced installers and technicians.

I highly recommend this company for all of your HVAC needs.
I’ve had a total 8 full system replacement completed by this company as well as 3 evaporator coils replaced with 410a recharges over the last 3 years.

They are my primary go to for all my HVAC needs for my personal home as well as all the rental properties I own/ manage.

I had these guys install a new unit at my home a couple years ago as I was sold by the service level and the warranty. Fast forward to last week when a part failed. I mistakenly called the wrong AC company for the repair because two guys had the same first name so in my phone, I thought I was doing the right thing. I only realized when the Tech came out the next day and said this wasn’t a warranty call when I was presented with the invoice. I paid the $300 and moved on until I realized that my original warranty might be void now.
I reached out to Pro Solutions to tell them what happened and after some thought they decided to keep honoring the warranty as a sign of good faith.
I used to be a Customer Service Manager and we always arrived to do what was right but also had strict rules to obide by. These guys understood what I’d done and worked with me. I cannot recommend Pro Solutions enough.

I recently had the pleasure of working with Pro Solutions Air for an A/C repair at my home in Surprise, AZ, and I couldn't be more satisfied. Their team was prompt, professional, and incredibly knowledgeable. They diagnosed the issue quickly and had my air conditioning system running efficiently in no time.

Called Pro Solutions Air, set appt with office for a maintenance on 3 of my ac units, after making the appt i was assured the tech will call me as i would have to leave work to meet them at my home. Well to my pleasant surprise they did call to informed me they were on there way.

After the maintenance was completed tech did present all potential failures with my ac units, and went over pricing. I did want to do some research on cost before I agreed to any repairs.

After researching cost, i did find them to be the best price in town by almost half the cost of what other companies wanted to charge. Spoke with a lady named Janice in the office to schedule my repairs, they came out time and completed all my repairs.

I will definitely be calling them for all my needs, and refer them to my friends and Family

thank you Pro Solutions Air

I had originally used Pro Solutions Air to complete repairs on my furnaces and outside ac unit. The technician explained if I paid for a 5 year maintenance package for $500, all my repairs would be 20% off. I explained I might have a failing ac unit blower fan motor, but the tech said it was was in tolerance despite the ball bearings making loud squeaking noises. I spent well over $2000 on other issues between my two units. When I called the tech out again, they wanted to charge me more than other companies by over 25% even after their 20% discount at a later date to replace my blower fan. I was also told by the Pro Air Solutions tech that my compressor was failing on the one unit and they suggested a new system for $16000. I decided to use another business for my repairs and they were significantly lower in price and explained to me that my compressor was fine. Even if I needed a new heating and air whole system install would be $8000-$9000 according to a competitor. I am disappointed that I was likely overcharged by more than a thousand dollars for the prior repairs and service plan. Update 1/9/26. Not once did they reach out to me to schedule a maintenance visit as part of their package. Their lack of good customer service and inability to meaningfully respond to a valid customer complaint shows you all that you need to know about their business operations. It took them six months to respond to my review.

Highly recommend the professionalism and attention to detail Pro Solutions Air recently provided my family.

We had the pleasure of meeting and working with Bill from Pro Solutions Air. He proactively communicated his arrival time, was on time, well spoken, an effective communicator, kind, considerate, a professional, a great listener, a very knowledgeable HVAC professional and provided great perspective based recommendations, and most of all paid great attention to detail with every aspect of his inspection and visit to our home. We were so impressed and now a client for life. When organizations provide incredible value, the price is inconsequential. Thank you, Bill!

Bought my house in Sun City Az end of last year. Had a different ac. Company come out and serviced unit and cleaned the whole unit. This year I had pro Solutions Air come out to check unit. They found the unit was never cleaned.
They also did repairs that the unit needed and recharged it. All covered by my home warranty. Great staff and very friendly. Cleaned up after work was done. I would recommend this company

My Man Kevin did an Excellent job! I myself want to get in this field and he was showing/explaining everything to me and was perfect! Kevin is a great guy and this company is extremely excellent and efficient!!

Pro Solutions Air is the best company to meet your need and get your Air conditioning done on time. Their number one priority is to serving customers like me with the excellent service. I am grateful to choose them for almost a decade. I strongly recommend Pro Solutions Air to you, and ask RUBEN with his skilled technicians.

Absolutely satisfied with Pro Solutions Air. They were on time, friendly, and clearly knew what they were doing. It's rare to find such a reliable and trustworthy company these days.

In short, Don has always been there for us no matter what. Our Compressor was shot and needed replacing. His crews were all tied up on other jobs. It was Friday on Memorial Day weekend, and Don (the owner) came out and climbed up on the roof and did the repair himself with one of his helpers. If not for him, we'd have been without AC until Tuesday after the holiday. I really don't know a more reliable person!

Bill was excellent and provided top customer service. Appreciate they reached out to schedule annual review early due to the rising temps especially since I already had to turn on the AC this month.