HVAC reviews in Tempe, Arizona

4.8 based on 2212 reviews Back to the listing
    5

    I can't say enough about Drew and his team. I hate dealing with AC companies, because I don't know if I can trust them. Drew and his team put me at ease. Their communication was great and you can really tell that they know what they are doing and that they care. I will definitely continue using them in the future!

    5

    Drew and his team at Hackney Heating & Cooling are so awesome and responsive. I can only imagine how busy they are but my call was answered right away, I got a notification within the hour about when they would be out to troubleshoot and fix my unit at our business. They were on the roof in 3 hours and got us back to cooling. Highly recommend Drew and his team for all your A/C needs. Affordable, reliable and professional - you won’t be disappointed.

    5

    I was first introduced to Hackney Heating and Cooling by a client who highly recommended them, saying they are the best in the business. After using them for my own house and referring them to my clients, I can confidently say they’ve lived up to that reputation.

    Hackney Heating and Cooling has consistently shown up when I needed them, offered reasonable pricing, and provided excellent customer service. Just last week, they came out to fix an issue with my 30-year-old unit, making sure everything was in working order until they could install a new one.

    I highly recommend giving them a call—they are truly amazing!"

    5

    Hackney Heating and Cooling was recommended to me by a neighbor. I met with Drew, got an amazing quote on a replacement HVAC system and scheduled installation. From beginning to end, I was impressed by everyone at Hackney. I got a top of the line HVAC system for half of what another company quoted me. The installation was a quality job, with custom parts created as needed. In fact, Hackney fixed several issues that were done incorrectly by the company who installed the previous system. I am very discerning about hiring contractors and I believe without reservation that Drew Hackney and the team at Hackney Heating and Cooling deserve a 5- star rating.

    5

    Hands down the best HVAC company around. They have taken care of my family for years. Always professional, reliable, quick, on time, honest diagnosing/pricing, and quality work. Plus they treat you like family so you get to take advantage of the decades of knowledge and experience they have in the industry. You literally can not go wrong with these guys, i wouldn't use anyone else.

    5

    I usually get the general run around with all companies. THIS WAS NOT THAT. I would personally recommend Hackney Heating and Cooling to everyone! They gave me a straight up answer when asking a question. Advised me on what I could benefit from and what would be a waste of my hard earned money. If I ever need a new unit again. This will be my one stop shop!

    5

    Absolutely loved the level of customer service from start to finish. One of the most frustrating things about buying something that you don’t shop for often is the fear of getting taking advantage of. When meeting with Drew, he asked open-ended questions and listened with intent so that he could better understand our goals and give us solid, relatable information. He didn’t try to over sell us or overwhelm us with confusing information that we would eventually forget. Immediately after our meeting, he emailed us a clear breakdown of the options we had discussed with corresponding pricing. I feel this type of customer-focused transparency is absolutely what this industry needs vs them only focusing on how much money they can make. Thank you again Drew and his crew! We highly recommend Hackney Heating & Cooling!

    5

    Hackney Heating & Cooling was fantastic from start to finish! Their response time was incredibly quick, and they were able to address my issue right away. The pricing was very fair—especially for the quality of service—and there were no surprise costs. Everyone I dealt with was friendly, courteous, and highly professional. I’ll definitely be using them again for any heating or cooling needs!

    5

    Thank you to Drew and his guys! I walked into my business this morning and had a leak from my AC. I had used Hackney air years ago when I managed another business and had a great experience. I frantically called and they had someone out within an hour. Businesses is back up and running. Keep up the great work!

    5

    Excellent experience. Drew showed up on time, was thorough in his evaluation of my unit, and was able to fix it on the spot. Thank you!

    5

    Our downstairs AC stopped working and I called Hackney Heating and Cooling and got an appointment for the following day. The technician Matt showed up on time, did a great job on the repair, tested the fix to ensure it was working as designed and explained what had happened. He also answered all my questions and communicated effectively. We are in Arizona and not having AC can be serious problem and Hackney and Matt really came thru for us. We are very happy and highly recommend them and Matt.

    5

    Drew Hackney and his team are top-notch. He’s been helping my family with heating and cooling for over 15 years and just yesterday was able to quickly fix our pools heat pump on short notice. These guys go above and beyond, they are as honest as they come, and have never price gouged or even attempted to overcharge. I will continue to recommend and refer them to everyone I know!

    5

    Hackney Heating and Cooling did a great job fixing our AC when it stopped cooling. They responded quickly, explained everything clearly, and had it running again in no time. We liked them enough to sign up for their twice a year maintenance plan. Good communication, fair pricing, and easy to work with. Highly recommend.

    5

    I referred Hackney A/C to my friend Bryan Berryman. Bryan called me last night after our bowling league as he knows I’m in the HVAC industry. His outdoor unit wasn’t getting power while his indoor unit was running and the stat was calling for cooling. I emailed Drew and Dallas at 10:38 pm on 03/03 about Bryan’s situation and before noon 03/04 the unit was up and running and Bryan still wants to be my friend and bowl on my team…ha!
    Bryan couldn’t believe how responsive and accurate they were, he text me immediately and thanked me as If I had done the work myself.
    I’m very thankful to have Hackney A/C as a client and a contact for my friends and family. They get it done every time, and never disappoint.

    Thank you!
    Chris Giebler
    Ferguson HVAC
    Territory Manager AZ

    5

    These guys are the BEST!

    Consultation ✅
    Punctual ✅
    Communicative ✅
    Clean ✅
    Quality ✅
    Competitive pricing ✅
    AC blows cold ✅✅✅✅

    My walls are white and after their work they remained white.
    Everything is straight and leveled. The quality is on point!

    If you need a HVAC guy that is trustworthy call Drew Hackney with Hackney Heating and Cooling! I couldn’t be happier!

    5

    Great service. Showed up within a few hours. Nick and Jonavan where very knowledgeable and did a great job.

    5

    Trevor did an excellent job- Very thorough and timely service. He made sure he identified the issue fully before throwing out suggestions which is extremely refreshing.
    Exceptional service at a very reasonable price.

    5

    Peterson Plumbing and AC service is the only company I use . They are honest and trustworthy. The service technicians are the best. Thanks Jacob!! You won’t be disappointed!

    5

    I was searching for a part today in Home Depot and a Peterson employee stopped to help me on his own time. When HD didn't have the part I needed he took the time to explain where the store that I need is. Genuinely nice guy and helpful just to be helpful and the only reason I know where he worked was because of his shirt.

    5

    Once again Peterson Air Care and Home Services never cease to amaze me, when it comes to professionalism mixed with kindness you have a big bowl of Awesomeness, I think this sums it all up perfectly. Peterson Air Care & Home Services 5 star's from me

    5

    Jacob came out today to replace a toilet and a circulating pump in our house. He was on time and explained with knowledge of what he was doing. He replace everything fast and left our house clean. I would have him come back again the next time I have an issue.