Constraction reviews in Tucson, Arizona

I recently had the pleasure of working with Candice Hays and Lisa Epps and cannot speak highly enough about the exceptional service they provided. From start to finish, their team demonstrated professionalism, expertise, and a genuine commitment to customer satisfaction.

The restoration process can be overwhelming, but Candice and Lisa made the entire experience seamless. Their team was not only prompt and efficient but also displayed a level of attention to detail that truly set them apart. Jonah and Luis are apart of the mitigation team on site and were courteous, knowledgeable, and dedicated to ensuring the best outcome for the property.

Communication was outstanding throughout the entire project. The team at Kustoms kept me informed at every stage, explaining the process and addressing any concerns I had promptly. This transparency and open communication fostered trust, making the restoration process much smoother.

The quality of their work exceeded my expectations.

In addition to their technical proficiency, Lisa and Candice demonstrated a genuine commitment to customer care. They went above and beyond to accommodate my schedule and ensure minimal disruption during the restoration process.

Overall, I am incredibly grateful for the outstanding service provided by Kustoms and their whole crew. If you're in need of a reliable and top-notch restoration company, look no further. I wholeheartedly recommend Kustoms for their expertise, professionalism, and unparalleled commitment to customer satisfaction. They truly set the standard for excellence in their industry.

Angel and Damian did an amazing job on the restoration of our ceiling. They were professional and courteous. Thank you for matching the color to perfection!

The Kustom team did a great job helping us manage water damage from a roof leak. They answered all of our questions and helped us coordinate with our insurance. Jose and Angel did a great job repairing the interior damage.

Damian, Jose & Angel showed up to my house today to start and complete the repairs we needed w/ Kustom Disaster Restoration. All 3 of these professionals from the jump knew exactly what they were doing and what needed to be done! Not only did the fix all my doors, but they painted them and swept my floors too! I highly recommend Kustom Disaster Restoration for ALL of your restoration needs! Thank you so much we love you guys!

Angel, Jose, and Damian did a bedroom and a laundry room that was destroyed by my water heater. Kustom did a great job repairing everything. Everyone from the front office to the workers were great and friendly. They all made sure we were happy from start to finish and it didn't take long for them to do. They also went the extra mile to ensure we had great service and that everything looked great.

⭐️⭐️⭐️⭐️⭐️
Above and Beyond – True Professionals Who Take Pride in Their Work

After an AC leak left a massive hole in my ceiling, I was overwhelmed trying to figure out who I could trust to repair the damage the right way. Enter Kustom US Tucson—and what an incredible experience from start to finish.

The crew of Angel and Damian, led by Ruben, were nothing short of exceptional. They showed up on time, treated my home with care and respect, and handled the repair with the kind of precision and attention to detail that’s hard to find these days. You could tell this wasn’t “just another job” to them—they genuinely took pride in their work.

The ceiling looks flawless. You’d never know there was ever a gaping hole there. Beyond just patching it up, they matched the texture, cleaned up perfectly, and made the whole process seamless.

I’ve worked with a lot of contractors over the years, and this crew easily ranks at the top. Honest, skilled, and truly customer-focused. If you’re looking for craftsmanship and integrity—Kustom US is it.

Huge thanks to Ruben, Angel, and Damian for restoring my home and giving me peace of mind. You guys are the real deal!

My wife and I want to express our sincere appreciation to Kustom Disaster Restoration and everyone we worked with to restore our home after a roof leak destroyed one of our rooms.

To a person, the staff at Kustom was amazing. Toby, Lisa, Mario, Steve, Melissa, Angel, and José were helpful, professional, competent, and represented the company well. Especially...

José Robles. José was extremely pleasant and continuously sought our approval before undertaking any task requiring nuanced decision making by my wife or me. His work ethic and efforts on our behalf (and Kustom's) were first cabin.

We very much appreciate José Robles and the finished product. Thank you José. God Bless!

Also, a special shoutout to Lisa and Toby for their efforts associated with our multiple last minute change orders. They helped make the entire process far easier; by their willingness to meet our needs.

Angel, Jose, and Damien did an amazing job with our ceiling restoration after a heavy rain caused a bad leak. They were friendly, professional, and experienced. It was a big job and they were quick and detailed in the work as well as the clean up. I would recommend them to anyone needing a great crew!

quality work! timely work! knowlegable work!

Reliable and did good work

Next day repair after calling them in. Fast, efficient service.

Always responds quickly to our needs as Realtors and documents everything in detail for any estimates and proposals.

Reliable & Professional. You can tell they care about quality and doing a good job.

Flexed their schedule to meet my time-sensitive needs and did superb work...I ABSOLUTELY recommend them!

work done pretty well and reasonably priced. hard to navigate rotating crew leaders and surprise disappearances without any cmmunication. didnt fully clean up.

Quickly helped with bathroom cabinet restoration after the mitigation company we were using failed us on the rebuild. Thanks so much for your help.

These guys are no nonsense, skilled workers. What they say is what you get both in craftsmanship as well as price. I highly recommend them.

I used Pro Restoration to replace some woodwork that suffered dry rot. They did a great job on a timely basis. Recommend them highly.

They came out when they scheduled & did a fantastic job finding the old washer hookups in the wall & reinstalled tge dryer vent! Great job A Pro!

What a rip off. It really should be a crime for what they charge people. Awful customer service (took forever to get a quote) and unbelievably high prices (they were thousands of dollars over what others bid. And don't even think that their work somehow justifies their outrageous prices - no work should cost that much and no company should be taking advantage of people who would otherwise not know better.

This is a wonderful company. They are reliable, thorough, extremely competent, polite, and just all around nice people. We will definitely be using them again for future projects!