Appliance Repair reviews in Little Rock, Arkansas

The technician did an great job. He was very nice. Once a technician speaks to you in a friendly manger and us able to hold a conversation with à customer goes a long ways.

Excellent service from this tech came in and quickly took care of the problem! Explained everything to me were I could understand! I would definitely recommend him to anyone and I would prefer ya send him for my service needs anytime! Thank You!

The repair person was polite, that is the only thing good I can say about the visit. He did notice the coil needed cleaning, but he did not clean it. He stated he did not have a vacuum. After he left, I had to pull the refrigeration back out, remove the cover, and clean it myself. He said the compressor was trying to go out but he could not get me one. The weird thing is he gave me a quote, but I would have to call LG directly and order the compressor my self. I thought that was strange, since it is only 3 years old and only one of the freezer drawers is freezing up. I noticed the bottom drawer he worked on does not even close properly. Maybe that why it's freezing up in that drawer or it may be the compressor, but who knows? Now I have take another day off to have someone else come out. I hope they make it right, if not, I will never use this company again.

It took this company over a month to fix my washing machine. Technicians were canceling my appointments saying the parts hadn't arrived, when I was getting them the next day after they were ordered. I would call to explain this to the company they didn't care, just reschedule me for another appointment. I used all of my time off, spent over $200 going to the laundromat, and got not one word of an apology for any inconvenience this caused me. This was horrible service, I would have been out of less money just buying a new washing machine.

Professional and very courteous. Gave us all of our options and walked us through when he was troubleshooting

Kind, courteous, and comprehensive service. The only ding is the cost (not the fault of the service personnel who came out).

Very efficient. He showed us what the problem was. Very nice and professional.

Tech was on time and very professional and friendly! It seemed he took extra precaution just to make sure everything was right !
Highly recommend

Left my house and said all done. If no ice in 48 hours, call. Then went and sat in my driveway about 30 minutes; then rang doorbell and said I owe more money. Sears Home Repair is one of the most unprofessional companies I have dealt with in the 21th century.

Very respectful of property. Extremely polite and was very competent in completing the job . Would highly recommend. Thanks Andre.

The service tech installed the new part, but left without testing the oven. Now after turning on the oven to preheat, it pops and trips circuit breaker. Please advise and return the tech. Is there a number where we can reach a real person to talk to????

They arrived very quickly on the same day. Technician was extremely courteous and went straight to work when he found the results. He came out and explained everything very thoroughly.. he only did the diagnostics but did not perform a repair on the GE profile washer dryer combo.

Great personnel. Very professional and courteous. Got it done sooner than originally scheduled, a real plus for a busy week just before Christmas. They also provided advice for cleaning the dryer vent.

The tech was great. Sears has gone to an AI answering service which is the absolute worst. But based on the Techs interaction this was a positive experience.

Technician today, 11-12-25, was excellent. He was very thorough and helped clear all the frozen ice in our freezer diligently. I would use him again if I need someone in the future. The total paid is for initial visit by a different technician and for today’s fee combined.

Dylan was finally able to repair our dryer. Your company should be very proud to have employees like Dylan. So I give him the 5 stars.
On another note, i would give your company 1 star. I would appreciate being able to contact your company. There are no phone numbers listed and to communicate you have to use an AI bot. I did have an unfavorable experience with one of your technicians.
Luckily, Dylan is knowledgeable and was able to finally resolve the situation.
I dealt with your company for over 3 weeks and had 5 service calls. Ridiculous.
(Your company was providing the warranty work on my dryer.)
If you would like to know the details, you are welcome to contact me. It’s unfortunate I was not able to communicate with your company.

Zac showed up on time as scheduled and repaired our dishwasher as promised. He is a friendly, personable young man and a pleasure to have working on our appliance. He took the time to explain the repair problem and answered any questions I had. He was conscientious in his work and did an excellent job cleaning up his work area when he was through. I recommend Central One Service Company and will use them again, if we have any other appliance repair needs.

Great experiance all the way around - from scheduling to the actual service call. Great company!

Matt was very knowledgeable and professional. Our washing machine was fixed in a very timely manner. I have no complaints! Would recommend for appliance repair.

Central One Service is a trusted company that I am so glad that I found. They have treated me so fair ever since the first visit when I called. Lennon, my tech, was very thorough with the explanation of what needed to be done and made sure that it happened. He was very professional and personable. I would recommend Central One Service to anyone that needs any refrigeration work performed.

Brian checked and found that the repair would cost almost as much as a new refrigerator. As always I appreciate the service, and I will use your organization in the future whenever I need it. And yes I got a new refrigerator coming on wednesday.