HVAC reviews in Bakersfield, California

Fast and on time always. Will keep doing business with this fine company.
5/20/20
Compressor and fan motor replaced. As usual Banner Air did a terrific job. Always on time and always very efficient.

I give this company 5 stars. I called at 7:30am and they had someone here by 9am. The technician was super helpful and friendly and fixed the problem with our AC within a hour. I highly recommend this company.

Joe is absolutely awesome technician!!

My AC unit stopped working. I called Banner Air in late morning and the technician (great guy - I wish I wrote down his name) was here in about three hours. It's over 100 degrees and he had to climb up on the roof. No problem, he had the ac working in a short time. When ever I have problems with my heating or cooling, I call Banner Air.

Greer's Banner provides wonderful service. They are great at explaining in detail what needs to be done to fix the HVAC issue and always try to give options. They are polite on the phone and the technicians are always prompt and courteous. My company will always use them for our HVAC needs.

Excellent change out of roof mounted central air unit. However, on the day prior to installation I called at 1:30, phone rang 8 times, no answer. I called again at 1:45 phone rang 8 times no answer, called again at 2, phone rang 8 times and got answering service. Office personnel must be family because at any other business they would be fired. Ray and Joe was very professional in the change out. If you can mail Kent , the owner, a letter I would recommend Banner air. Forget calling the office. The office is family driven not customer driven.

Before they arrive, they will send out a text and let you know when they are coming. When the job is done, Bannerair will send a message saying the job is complete. Bannerair always helps the company out the same day or the next. The workers have a great attitude and are always nice. I do appreciate their hard work!

A family owned local business that strives to provide the best service. They do not disappoint in delivering a quality product and service. Even in these times of supply chain strains and labor shortages Banner comes through repeatedly.

Greer's arrived quickly and showed kindness and professionalism. One technician arrived with an apprentice and appeared to provide thorough on-the-job training. I'm impressed with their service!

Got an AC unit installed mid-March 2019 due to my current one being aged/outdated/under sized. The company had a great pitch and the employees seemed nice and energetic. Come July-August the unit caused nothing but problems... and living in the valley (summers run mid 80’s to mid 100’s) we heavily rely on an AC to make the summers tolerable. We run our unit (as before) 75 all day/night. The unit failed to go under 80 for days. It was cooler outside during the night then inside our home; leaving us to turn to extra fans and open windows. (They still sent us that monthly bill though) we called and they asked us to change our filter. (LOL) a technician finally comes at 6pm after days of misery and sees the entire unit it freezing itself up due to poor installation on THEIR PART. So due to lack of time tells us to shut the entire machine off and he’ll have ANOTHER technician come out to fix the issue the following day. So mid-day next day (its 85 in our home at this point) I’m forced to leave my home and to go find elsewhere to wait. Finally I get a call and there’s someone there. Rushing home I find him laying on our grass making jokes about me not being at his beckoning call. I tell him what the last technician said could be wrong. He laughs and tells me that’s “funny”. (Having spent thousands of dollars just months prior and having this issue is not assumed to be funny) I verbalize to him the unit is not up to my standards and I’m about to request they take it back for him to continue to laugh. So without further ado: I do not recommend this company. The staff may seem nice and their prices may be right but if it’s too good to be true; it is. Pay another company.

Last year I had to replace my air conditioning unit and called several companies to get an estimate. Many of them tried to sell me a model that I did not need, I had done my research. Greer's gave me several options and the staff was great to work with. I also use them for my business and we are completely satisfied with their service.

This company seemed Very professional from the initial call to the quote and set up of the schedule. I was super happy until the day of installation . I got a phone call 2 hours after they were to be there. The owner or engineer who called told me that he had been out on vacation and was only now looking at the job (little late) and that my original installation was poor and he didn't think he could leave his technician's unsupervised to engineer it them selves. He would need to be there . and as there was a heat wave there were to many easy jobs he could do and make more money on so he was cancelling the installation, I asked can you just reschedule ? and he said no he had to much other work and I should find some one ells. This was no small job it was a complete system Ducts and all
This is one of the most honest and unprofessional calls I have ever gotten. This was also done through go green using a REEL loan. Now I have to start all over again. and the reason this was canceled was out of pure profit and greed. Poor poor character. My guess is on a good day you may get good service but when busy you wont the question is how would they handle warrantee work ? based on my experience it must go to the very back of the list .

Greer's Banner Air was responsive and helpful when our A/C went out during a Bakersfield summer heat wave. The office staff promptly scheduled an appointment the following afternoon. Their technician Junior arrived during the given time frame, ran diagnostics, and completed repairs on the system capacitor in an hour's time.

Steve showed up to our house on one of the hottest holidays of the year (4th of July) and was very friendly and professional. He quickly recognized why our system wasn't cooling, provided a detailed explanation of the issue, fixed the problem and also completed a full servicing of the unit since he was already on-site. We had a sleeping baby in the house and Steve was super considerate during his entire visit, using a side entance to avoid coming in and out of the house unnecessarily, and speaking very softly whenever he needed to discuss the details of his work. It was such a great experience I signed up for the annual agreement to retain services for fall maintenance as well. Highly recommended!

First I'm not saying Banner air is a bad business! This is only my experience with them and I could have been the one customer out of thousands who has had a somewhat unnerving experience. I first called and said I needed some work done and started what it was and what I needed. The tech was late arriving but he was very business like and all around a very nice guy! He stated he didnt have much knowledge on the machine he was called to service and in my opinion came ill prepared for the task at had! After several hrs he didnt get the problem fixed and I was charged in excess of $800 knowing $400 was their minimum witch i didnt have a problem with as long as they sent a repair tech who was knowledgable with the machine but they didnt! He did complete the charge on the machine but in the presses but part of my new mother board. After another company "Madden Air' came out early had the machine up and running in 20 mins and didnt charge me until the machine went through one cycle! They charged me $225. After that I spoke to Banner air who were sympathetic to the whole situation and refunded me a couple hundred back not as much as I expected but they at least made a attempt to satisfy me! Sorry to say I recommend Madden Air for all your A/C or refridgeration needs. They are extremely pricey and over charge!

I was misled by the good reviews . The repair was done next day, after the call. I had to call a few times in order to get an appointment. The repair was fast, but way overpriced, approximately 2 times over of the average price for the job. The capacitor had to be changed, which took 5 minutes.
Not happy and I will never call those guys again.
Ivan

I had another company do the summer maintenence last month. I was told and shown photos, of my units failing motor, and other parts needing immediate replacement. Then I was told a new unit was what I needed to consider. My unit is only 10 years old. SO. I called Banner Air for a second opinion. Professional, efficient, knowledgeable . AND. My unit is running fine, nothing's failing, nothing needs replacing. I received good service from two professional gentlemen, interacted with a pleasent and efficient office staff, and got the good news about my unit.

I have seen Greer's Banner Air around our church for years working on all the air conditioning units. I just recently had the opportunity to have a/c and heating put on my house (for the first time EVER). I chose Banner Air because of their good reputation and having seen their work ethics.
They did an excellent joy on my house. The men working on it were very helpful and professional, and they explained their work as they went along, answering all my questions.

Great communication so you know when your technician is coming out. Texted me the day before to remind me and of course they fixed my AC unit quickly for a fair price. I have referred friends and family cause I know they'll do a great job.

It was a pleasure meeting with Brandon. Not only was he very thorough , competent and personable, but we were most impressed with his honesty and representation of a company of integrity. We will use Banner Air in the future for our needed services.

From helping us to decide which fire place insert to buy, measuring it out,
ordering it, installing it and helping us with the rebate process, Erica and the team at Greer's BannerAir excelled at everything. The communication throughout the whole process was absolutely stellar! We love our new fireplace. I would highly recommend them to anyone looking for a new fireplace insert.