HVAC reviews in Bakersfield, California

Frauds. Found that the unit had a leak and reported the "couldnt find where" it was from. Typical of fraudulent hvac place as they keep coming back to charge you for refilling your freon. Stay away

Company provides very professional service. Chris came out and spot the problem with AC right away that others couldn’t figure out. Highly recommended.

Grogan Mechanical did not meet expectations being contracted out by Fidelity Home warranty.GM didn't schedule appt upon receiving items to complete work.After several attempts to get answers, they scheduled me the next following Monday.No time was given to appt.Received text the day of appt, very unprofessional!

Ty and his associate fixed my A/C unit and replaced my thermostat in a timely manner, were very professional and polite. I would highly recommend Grogan Mechanical.

Prompt and professional. Office called within two days to schedule date and time. Nick performed our preseason maintenance. Very thorough and communicated with us the various system's conditions. Pleased with service and will use them again.

Dylan was super helpful and he took the time to explain what he did to my ac/heater. He made sure that I understood what he was doing and showed me what was wrong with the unit. I was so impressed with this company, I will definitely use them in the future.

I have a home warranty and they came out to supposedly fix my pool motor which they did but after a couple of weeks it went out again so i called them back and they came back out and said it was my electrical panel. An electrician came out and they said everything was good that it was the pool motor. The electrician said it was a refurbished motor and that alot of times they go out right away. Companies do this when you have a home warranty because they know you will be calling them back out. Smh never again will i let grogan repair anything on my house. I DO NOT RECOMMEND THEM AT ALL

Your HVAC Tech Chris Paredes was very professional and friendly. I appreciate the way he took time to listen and answer all of our questions and walk us through the issues that need to be fixed.

Darrin Grogan responding to an elderly person in the hospital for heat stroke: I’m in a 70 degree AC house right now and I’m going to sleep like a baby tonight.

On 8/7/20, our home warranty commissioned Grogan Mechanical to fix our broken AC during 110 degree weather. According to the home warranty company, the ordered AC part was available for pick up on 8/11/20. When I called to notify Darrin Grogan, owner, on 8/13/20 that the part was available and this should be prioritized because my elderly parent had to be hospitalized due to a heat stroke, his response was absolutely unprofessional.

Though I was upset, Grogan was speaking on the phone with curse words, said that the delay was due to the home warranty, and the part cannot be expedited installed because of his workers' scheduling issues. When I reminded him that my elderly parent's safety was at stake and already had to seek medical care, he responded, verbatim, "Why didn't you take care of your parent? I'm in a 70 degree AC house right now and I'm going to sleep like a baby tonight."

Essentially, Grogan and his employees had no empathy for our situation and did absolutely nothing except curse and scold us as the customers. The AC part remained in their office as they ignored any calls and pleas to expedite the install.

Today, 8/14/20, we still have a 90 year old elderly person in the house during 110 degree weather. Install date is still delayed until 8/17/20 with on-going attempts to expedite secondary to extenuating circumstances. Grogan's response to this was "Don't p*ss me off or else I'll cancel the job and you'll have to f****** start all over with this process with [home warranty]."

Very unprofessional and unbelievably heartbreaking. The lack of humanity and empathy from Grogan and his company is absolutely disheartening. Please avoid all business and heart ache with this inconsiderate company.

Furthermore, as I'm reading through other bad reviews on Yelp, I see that Grogan responds with zero accountability, high defensiveness, and a lot of blame on the client for their bad experiences. I anticipate this will have a similar response. However the fact remains, Grogan, receptionist Monique, and their team have been inconsiderate and insulting throughout this entire nightmare of a process.

Keep in mind they were used by our property manager, they showed up when they said they would, got the work done and left. For anyone having bad experiences with this company, I don't claim to understand the scenario which perpetuated the bad experience, but in my experience, half the problem is property management who hires these companies, and what cost the owners of the property are willing to pay to fix the issue.

We had Grogan out this week for an ac that wouldn't blow air, and obviously with the heat wave they were booked solid, so it was a couple days we had to suffer. The receptionist said if there was a cancellation they'd call and let us know, and sure enough there was a cancellation and they arrived early. Unfortunately the problem returned that night, and I called our PM and never received a callback, so I called Grogan and they told me they received the work order and would be out in a couple days. They did and fixed the problem, apologized and left.

For anyone having problems with this company, might do well to see where the disconnect in communication is coming from, in many cases if there's a middleman i.e property management, they have orders from the owners whose property they manage of what to and not to fix.

Grogan Mechanical did a great job had good recommendations for my 1943 home in lamont which he converted from swamp cooler to a great ac unit. The new ac unit was installed 3 years ago no issues he did stipulate change ac filter and service it. Thank u Grogan

Fantastic service! We have owned our home for 30+ years. This home was originally built in 1960 and we just completed a 1000 sf addition. Grogan Mechanical installed a new Rheem system for the addition, updated all the venting in the original part of home and made additional suggestions on insulation....our monthly electric is much lower and our larger home is so much cooler. In the past our AC ran non-stop during hot Summer months and the house never felt comfortable - some rooms would be cool and others would remain too hot. Thank you Darrin for spending the time to help us achieve our comfort and energy efficiency goals. Ray and Jana

Holy cow, I am so impressed!
We have a home built in 1936 with an old floor furnace. That is our only source of heat.
It's been broken for a couple weeks now & let me tell y'all it has been a hassle trying to get someone to fix this darn thing. We've had repairmen come out & make up different reasons why it can't be fixed.
Eventually our home warranty co. was able to get ahold of Grogan to fix it.
They were willing to drive 2 hours to our home to work on our old unit.
The young man they sent, Dylan, has SPECTACULAR work ethic.
This young man crawled underneath our home dozens of times to fix our floor furnace. There were so many things wrong with it - which explains why we were getting different answers from other companies.
This company was able to do in one day what other companies couldn't do in weeks. Our crawlspace is tiny, I can't even fit under there & this young man basically belly-crawled hundreds of feet underneath our dusty house in freezing cold weather.
Yet through all this he was so positive & polite about everything, he clearly explained what he was doing & what he had replaced.
I understand now why other companies had refused to work on our unit, but Grogan & Dylan were able to get it done & fixed it so it was even better than before. Our home is nice & warm again. I am beyond satisfied with the job done, I am so impressed, amazing job! 👏🏼👏🏼

My whole experience from beginning to end was great! I was able to get the repairs done the same day. Monique was super helpful on answering questions and helping
me set up an appointment. The tech Wilber was on time super friendly and was efficiently fast at repairing! I can confidently recommend them if you want peace of mind knowing the job is getting done right!

We had Emmanuel come and do our winter and summer tune ups. He is always professional and explains things very well. Grogan Mechanical was assigned to us by our home warranty company (Fidelity). The office staff is very helpful and friendly. Emmanuel always calls before arriving to make sure we are home and I feel like he goes above and beyond. He has a great recollection of our house and what he had done the previous season to our unit. I reccomend Grogan to all and request Emmanuel when I get our unit serviced.

Grogan Mechanical provided prompt and good service. They were sent through my home warranty and had the job completed within days. All the employees I encountered were professional and courteous. Thank you for allowing me and my children to have heat again. 🙏

We used Grogan Mechanical through our Home Warranty. It was simple and quick. Grogan Mechanical called me to set up the appointment and made it for the same day. The lady who called was professional and understanding of our situation. The window of arrival was 2-4 and the tech arrived right before 2. I received a text that the tech was on his way. He also called me to let me know he was there. The tech met me at my house and was nice enough to wait for me since I work out of town. The tech was professional and very helpful. He got the problem fixed in about an hour and half. I would definitely use Grogan Mechanical again.

My AC went out Friday evening. I contacted fidelity and they gave me the name and number to Grogan. Monday morning, I got a call at 8:30 am and the gal was very friendly; She gave me a same day appointment. Matt the tech came out and he was super sweet and very efficient. He Took care of my problem and now I’m a happy camper. Thank you Grogan mechanical for having such a wonderful and knowledgeable staff. I will definitely refer you to others whenever possible!

Brandon Chamblee was our technician and we were extremely pleased with his visit. He took his time to explain our questions we had and fixed our heating issues. Thankfully they came out the same day we called as well. Highly recommend

My AC unit froze up and was not functioning at all. It would turn on but wouldn’t blow out any air.
I called my home warranty company and they put me in contact with Grogan Mechanical Inc. Grogan’s response time was pleasantly quick and I was put on their schedule two day wait.
The day after I was put on the schedule Grogan called and had an opening that day and I took it.
Not only did they bump up my appointment but they showed up when they said they would.
The service technician Chris Paredes was friendly and explained how he was going to diagnose what was going on with my AC unit.
This guy was good with his process of elimination and communication with me he figured out I had a brown out kinda like a black out and that could have messed up the two units of the outside unit communicating with the inside unit. And i said I had the power go out the morning my AC stopped working.
I was impressed with the knowledge and the time Chris took to diagnose. After Chris reset the AC unit we has cold air again Chris stuck around testing the refrigerants and the air flow out of my vents. He did not get it running and take off. He wanted to make sure I was good to go.
I will totally recommend Grogan Mechanical Inc.

Thank You
Kevin Cassidy

Tech did an awesome job. He was very knowledgeable and professional. He explained everything. This was the best experience with a home warranty. (Choice). Office staff was very helpful and efficient. They fix the issue faster than what they said they would. Thank you Grogan Mechanical for taking pride on your work and taking care of customers. Your staff is amazing.